Jim Rosamino | Page 8

Very impressive service. Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV th Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV that met our needs, price, and explaining the features. More

by JMLUBINSKI2 Verified Customer Verified Customer

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Still waiting on a call back from service department that my replacement part has arrived. No answer after 2 calls. This has happened now the second time. From purchasing my truck until today it is an ongoin my replacement part has arrived. No answer after 2 calls. This has happened now the second time. From purchasing my truck until today it is an ongoing nightmare. When picking up the new truck it was still sitting in the parking lot how we left it a week before at the testdrive. Undercoating was not done, neither bed liner. They not found the parts I have ordered. They forgot to install the clips for my rainguards so that I was not able to close my windows without pulling the plastic back. More

by mdienst Verified Customer Verified Customer

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They were great. On the ball, went out of their way to accommodate me. We’re flexible on the time frame to sign the paperwork on Saturday. Nick was fantastic , a pl On the ball, went out of their way to accommodate me. We’re flexible on the time frame to sign the paperwork on Saturday. Nick was fantastic , a pleasure to work with. More

by claytonadams69 Verified Customer Verified Customer

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Luis always takes great of me! I called him asking him to schedule an oil change for me. He asked when I wanted to bring my vehicle in. I told him 1st available slot. He said “ how I called him asking him to schedule an oil change for me. He asked when I wanted to bring my vehicle in. I told him 1st available slot. He said “ how about today, I can get that done for you”. Not only did he get me in 2 hours after I called but he recommended some services and offset the cost with my Ford Pass Points. Service at its finest, thanks Luis!! More

by John F Verified Customer Verified Customer

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Devin was wonderful to work with. Eveyone i interacted with was professional, personable and kind. The overall atmosphere was pleasant and welcoming I will definitely refer others t Eveyone i interacted with was professional, personable and kind. The overall atmosphere was pleasant and welcoming I will definitely refer others to your dealership. Thank you for everything. More

by HANDSTOWORKFARM Verified Customer Verified Customer

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The amount that they gave me for my trade was not even close to what I was quoted on their website, which is the main reason I chose Depaula close to what I was quoted on their website, which is the main reason I chose Depaula More

by bvweit2 Verified Customer Verified Customer

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Pick up, delivery and service were professional, efficient and courteous. I continue to be completely satisfied. efficient and courteous. I continue to be completely satisfied. More

by kurt.bulson Verified Customer Verified Customer

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Sales manager was extremely helpful and knowledgeable. Sales person we dealt with was very helpful and made sure everything was done correctly. Financial advisor was very friendly and helpful too. Sales person we dealt with was very helpful and made sure everything was done correctly. Financial advisor was very friendly and helpful too. More

by rol46 Verified Customer Verified Customer

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Hussain has helped me purchase two cars this year. He has a no pressure approach and the dealership was speedy. He has a no pressure approach and the dealership was speedy. More

by KAD7253 Verified Customer Verified Customer

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Working with Hassan at DePaul Ford was amazing. He made the process a lot smoother with his amazing customer skills and his communication. DePaul ford made me feel at home everyone. I spoke to was He made the process a lot smoother with his amazing customer skills and his communication. DePaul ford made me feel at home everyone. I spoke to was amazing and I will be referring people who are in the market for a new car to Depaula ford. More

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