Jim Rutherford
Jim Rutherford at Royal Moore Subaru

Jim Rutherford | Page 25

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
350 Reviews

I come from a background in the restaurant industry as a chef and general manager and moved to the car industry in November of 2014. I have always been a car guy and have been active in car clubs in the Portland area for over 20 years. In my spare time I play with old cars and vintage bicycles and try to keep up with my very active son.

5.0

350 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Industry Experience

11 yrs, 9 mos

Specialties & Trainings

Subaru Certified

350 Reviews of Jim Rutherford

March 04, 2022

Dealership Rating
Employee Rating

I dealt with several Royal Moore personnel during my car buying experience and all were very helpful and pleasant. I do not recall the names of a few I interacted with and cannot recognize them in the small More

by jecamp77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Fredrickson

Mar 08, 2022

Royal Moore Subaru responded

Hello, we are very sorry to hear that we did not meet your expectations. We would love to hear from you on what we could have done better to have improved our service, friendliness, and most importantly, the overall experience you had with us. Customer satisfaction is paramount, and we consider 80% satisfaction to be unacceptable. Please contact a sales manager at 503-640-5660.

March 02, 2022

Dealership Rating
Employee Rating

I recommend to make an appointment with Jim if you want to get a Subaru. He is the best person who helps you to buy a car I have seen. More

by Quang Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Royal Moore Subaru responded

Quang Nguyen, thank you for your high star rating. We're happy to see that your experience with us was excellent!

February 28, 2022

Dealership Rating
Employee Rating

Art was fantastic throughout our deal and the dealership was a fantastic experience. Thank you! More

by trvswinslow
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause, Jovanni Olague , Francisco Arellano, Arturo Cisneros, Christian Fredrickson, Nathan Hines, Luis Lagunes, Carlos Martinez, Recan Rasheed

Mar 01, 2022

Royal Moore Subaru responded

Congratulations on your new car. Thank you for taking the time to share your experience.

February 24, 2022

Dealership Rating
Employee Rating

The sales staff are great, very accommodating. Persistent in trying to get you what you're looking for. Plus, the post-sales service is great, they reach out to you to ensure you are taking advant More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Mar 01, 2022

Royal Moore Subaru responded

Rob, in order to deliver the best experience possible, we work hard to provide everyone with the same great experience. We are happy to hear we exceeded your expectations.

February 10, 2022

Dealership Rating
Employee Rating

Absolutely awesome experience, fast, straight forward with nothing hidden. They took extra time to find the best rate and loan for me. More

by ClubHand
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause, Jovanni Olague , Arturo Cisneros, Christian Fredrickson, Nathan Hines, Jordon Mcnelly, Recan Rasheed, Jeremy Redfield

Feb 11, 2022

Royal Moore Subaru responded

Clubhand, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

February 06, 2022

Dealership Rating
Employee Rating

All the staff we had contact with were very helpful and made our car buying experience a pleasant one. More

by aubree.gustafson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Royal Moore Subaru responded

Aubree.gustafson, thank you so much for the positive review!

February 05, 2022

Dealership Rating
Employee Rating

jim was fantastic! everything was quick and super easy. got exactly what i wanted/ needed and it wasn't even my original intended vehicle. thanks so much! More

by ty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Royal Moore Subaru responded

Very pleased that Jim took such amazing care of you. Thank you for your business.

February 05, 2022

Dealership Rating
Employee Rating

Our experience today at Royal Moore was “Top Notch” and we will highly recommend! The staff was extremely friendly, Jim Rutherford was truly the best salesman, he was knowledgeable, extremely patient with More

by deedeehensley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Luis Lagunes

Feb 08, 2022

Royal Moore Subaru responded

Deedeehensley, we strive for a high level of customer satisfaction in all aspects of our dealership.

February 05, 2022

Dealership Rating
Employee Rating

Jim is the best! Didn’t have what I was looking for at this time but he is very helpful and considerate. I will come back when inventory picks up! More

by mn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Royal Moore Subaru responded

Mn, reviews like this give us motivation and help us ensure we provide high-quality care.

February 01, 2022

Dealership Rating
Employee Rating

Emmylea was very informative and I am enjoying the all tips she gave me, especially the hands free feature for the hatchback! Looking forward to downloading the Android app she mentioned to link my phone More

by Olsenfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Jeremy Redfield

Feb 08, 2022

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Olsenfamily. Thank you and we hope to see you again!

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