I have been a longtime customer over 15 years.
My latest new vehicle purchase was painless ,guick out the door as usual. Jim Steele is the best,can’t say enough about him. Also thanks to Tim both
My latest new vehicle purchase was painless ,guick out the door as usual. Jim Steele is the best,can’t say enough about him. Also thanks to Tim both are good friends.Service department are outstanding Joel,Tucker,Mike and all the rest
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by ROJ0891
Verified Customer
Verified Customer
Jun 02, 2025 -
Crosswell Ford responded
Thank you for the incredible review and for being a loyal customer of Taylor Ford of Manteno in Manteno Illinois for over 15 years. We are thrilled to hear that your most recent new vehicle purchase was quick and painless. Jim Steele and Tim truly appreciate the kind words, and we are lucky to have them on our team. We will also be sure to pass along your compliments to Joel, Tucker, Mike, and the entire service department. Your continued support means the world to us, and we look forward to serving you for many more years to come.
Very good dealer.
Treated us fairly on our trade in. There is no sales pressure. Answered all our questions . Good people to work with.
Treated us fairly on our trade in. There is no sales pressure. Answered all our questions . Good people to work with.
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by SMOKYDONAL
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2025 -
Crosswell Ford responded
Thank you for the great review! We’re glad to hear you had a positive experience with no sales pressure and that our team at Taylor Ford of Manteno in Manteno Illinois treated you fairly on your trade-in. We take pride in being transparent, helpful, and easy to work with. If there is anything else we can assist you with, please don’t hesitate to reach out.
Felt this to be a very fair deal for all parties
involved. Appreciated them retrieving me from MDW to get vehicle.
involved. Appreciated them retrieving me from MDW to get vehicle.
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by SSTNERO
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Melia
Apr 14, 2025 -
Crosswell Ford responded
Thank you for the kind review! We're glad to hear you felt the deal was fair and that the team at Taylor Ford of Manteno was able to assist with picking you up from MDW to make the process even more convenient. We appreciate your business and hope you're enjoying your new vehicle!
I spoke with Tim Boyce and it felt like I had known him
for years, as he was very easy to speak with. I chose a 2024 F-150 XLT, but wanted aftermarket upgrades to this truck. He had a sprayed in bed liner,
for years, as he was very easy to speak with. I chose a 2024 F-150 XLT, but wanted aftermarket upgrades to this truck. He had a sprayed in bed liner, under coating, rear step, leather heated/ cooled seats and a cap on the bed installed all before I took possession of the truck. That route was so much better and exponentially easier than having to deal with it all myself after purchasing it. He also kept me updated along the way as the upgrades were being completed. I recommend Tim Boyce as a very honest, easy-going salesman. I was able to get exactly what I wanted, and Tim made that effortless, for myself that is and I appreciate everything he did so that I was able to get the exact truck that I wanted.
Thank you Tim!
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by Ike
Apr 09, 2025 -
Crosswell Ford responded
Thank you for the outstanding review! We’re thrilled to hear that Tim Boyce made your truck-buying experience at Taylor Ford of Manteno smooth, stress-free, and personalized. It’s great to know you were able to get exactly what you wanted with all the upgrades completed before taking delivery. Tim takes pride in keeping his customers informed and making the process as easy as possible. We appreciate your recommendation and hope you enjoy every mile in your new 2024 F-150 XLT!
very professional they take the time to explain what the
problem is and how they fixed it . great service department
problem is and how they fixed it . great service department
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by KMWATERS717
Service Price Transparency
Other Employees Tagged:
Jim Crosswell
, Pablo Flores, Anthony Melia
Apr 09, 2025 -
Crosswell Ford responded
Thank you for the kind words! We’re glad to hear that our service team at Taylor Ford of Manteno took the time to explain everything clearly and professionally. Providing great service and keeping our customers informed is always a top priority. We appreciate your support and look forward to assisting you again!
Easiest experience I have had with purchasing a car.
Wonderful people to work with; will return for another vehicle.
Wonderful people to work with; will return for another vehicle.
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by ALEXANDRA
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Melia
Apr 04, 2025 -
Crosswell Ford responded
Thank you for the great review! We’re thrilled to hear that your car-buying experience at Taylor Ford of Manteno was the easiest you’ve ever had. It’s our goal to make the process smooth and enjoyable, and we’re glad our team delivered. We look forward to helping you again when you’re ready for your next vehicle!
Jim and Nick at Taylor Ford of Manteno were excellent to
work with. This transaction was 7 months in the making due to a recall on the truck from Ford and the inability to sell the truck before the recall
work with. This transaction was 7 months in the making due to a recall on the truck from Ford and the inability to sell the truck before the recall was addressed. I put my deposit down on August 1st, 2024 and have been patiently waiting since then. Jim kept up with me every so often with updates. Nick worked a deal with Ford to assure me the full warranty terms for both the bumper to bumper and powertrain warranties. Since I lived within 250 miles, they delivered the truck, clean and filled with gas, on a trailer. The driver was friendly and knowledgeable of the signing process. All of the paperwork was in order and was incredibly easy to process. If you’re considering buying from Taylor Ford, I wouldn’t hesitate a bit and I’d certainly recommend dealing with Jim Steele for your transaction.
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by JChavez
Verified Customer
Verified Customer
Mar 24, 2025 -
Crosswell Ford responded
Thank you for sharing your outstanding experience with us! We are thrilled to hear that Jim and Nick took excellent care of you throughout the entire process at Taylor Ford of Manteno. We understand how challenging it can be to wait on a vehicle, and we appreciate your patience and trust along the way. Jim’s consistent communication and Nick’s effort to ensure you received full warranty coverage highlight our team’s commitment to customer satisfaction.
We’re also glad the delivery process went smoothly and that your truck arrived clean, full of gas, and ready to go. It means a lot to hear that you would recommend Taylor Ford of Manteno, and especially Jim Steele, for future purchases. We truly appreciate your business and look forward to serving you again!
Guy s were great to work with everything went smooth.
Very much appreciated working with them thanks
Very much appreciated working with them thanks
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by EDDIE61
Verified Customer
Verified Customer
Mar 17, 2025 -
Crosswell Ford responded
Thank you for sharing your experience! We're so glad to hear that everything went smoothly during your visit. The team at Taylor Ford of Manteno appreciates your kind words, and we’re happy we could assist you. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing us!
Nick and the sales staff was great.
Would recommend this dealership they were Great to deal with !!
Would recommend this dealership they were Great to deal with !!
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by flashken2003
Mar 07, 2025 -
Crosswell Ford responded
Thank you so much for your review we are looking forward to keep your relationship going with us
We appreciate your business
Attentive and easy to deal with.
Will advise others to go there to buy a vehicle.
Will advise others to go there to buy a vehicle.
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by SECRETSQUIRREL91
Verified Customer
Verified Customer
Other Employees Tagged:
Pablo Flores, Chipper
Mar 17, 2025 -
Crosswell Ford responded
Thank you for sharing your experience with Taylor Ford of Manteno. We are glad to hear that you found our team attentive and easy to work with. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive feedback. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to helping you or anyone you send our way at Taylor Ford of Manteno in Manteno, Illinois!