Jim Tonelli
New Car Sales Manager
Earnhardt Hyundai North Scottsdale
8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
193 Reviews
Write a Review193 Reviews of Jim Tonelli
March 12, 2024
Everyone at Earnhardt was very pleasant and helpful. Each was extremely knowledgeable and no high-pressure sales. I felt like I knew the whole bunch by the time I left! Plus, I had a beautiful new vehic Each was extremely knowledgeable and no high-pressure sales. I felt like I knew the whole bunch by the time I left! Plus, I had a beautiful new vehicle! More
Other Employees Tagged: Ian Parker, Brodey Kiley
October 16, 2023
I had the pleasure of working with Brad when purchasing my Hyundai Tucson, and I couldn't be happier with the experience. Brad's personable and friendly approach immediately put me at ease. He was incredib my Hyundai Tucson, and I couldn't be happier with the experience. Brad's personable and friendly approach immediately put me at ease. He was incredibly patient, taking the time to answer all my questions and address any concerns I had. Brad went above and beyond to assist me throughout the entire process, making it a seamless and enjoyable experience. I highly recommend Brad and this dealership for their outstanding customer service. More
Other Employees Tagged: Bradley Burnham, Doug Konieczny
August 02, 2023
Great service from this dealership. Low pressure and very professional. The managers and finance director are also excellent. Low pressure and very professional. The managers and finance director are also excellent. More
Other Employees Tagged: Tony Femiano, Ian Parker, Syed Zaidi
May 20, 2023
Art answered my internet inquiry promptly, answered all of my questions and was smooth A-Z, highly recommended! of my questions and was smooth A-Z, highly recommended! More
Other Employees Tagged: Art Suleiman , Tristan Crook
February 03, 2023
Farid is the man! He took care of me from the moment I walked in and I look forward to purchasing through him in the future. He took care of me from the moment I walked in and I look forward to purchasing through him in the future. More
Other Employees Tagged: Tristan Crook, Farid Kahn
December 29, 2022
For over a decade, this dealership and its service department has ALWAYS exceeded my expectations. Their cars are efficient and excellent quality. Cannot recommend them any higher, they are at the top department has ALWAYS exceeded my expectations. Their cars are efficient and excellent quality. Cannot recommend them any higher, they are at the top! More
Other Employees Tagged: Tony Femiano, Norm Rosen, Ben Girard , James Orosco, Michael Southern
December 09, 2022
Brad and EVERYONE went above and beyond! Result? I got the car I wanted at a fair price and API. I’m in love and will be back for my next vehicle, as well as recommend to anyone in the marke Result? I got the car I wanted at a fair price and API. I’m in love and will be back for my next vehicle, as well as recommend to anyone in the market. Thank you all so much!! More
Other Employees Tagged: Bradley Burnham
October 09, 2022
They always exceed your expectations. Ben Girard is as good as they come. He's friendly, prepared, knowledgeable and gets the job done. No surprises and in 10 years and multiple cars they Ben Girard is as good as they come. He's friendly, prepared, knowledgeable and gets the job done. No surprises and in 10 years and multiple cars they have NEVER suggested work that wasn't needed like so many other dealerships! Trust is their greatest asset! More
Other Employees Tagged: Tony Femiano, Norm Rosen, Ben Girard , James Orosco, Michael Southern
March 26, 2022
Ok, so I want to start off by saying that I have been car shopping for a few weeks now. I've gone to nearly 20 dealerships to test drive and explore different cars, but this Hyundai dealership really stood o shopping for a few weeks now. I've gone to nearly 20 dealerships to test drive and explore different cars, but this Hyundai dealership really stood out from the rest. See, I worked in banking and automotive finance for years and I tend to ask more detailed questions that many sales reps or managers seem to find off-putting. This was not the case here. I pulled into the dealership and, to my pleasant surprise, I was not accosted by a group of eager salesmen. I walked around a bit, and decided to go inside. I walked in and was pleasantly greeted by Eric, who took time to take interest in what I was there to do. I made it clear that I was not able to buy a car today, but that I was shopping for one over the next few months. I expressed interest in hybrid subs and was shown the Tucson and Santa Fe. I went on a test drive and asked a lot of questions too. What was refreshing is that Eric knew almost all the answers to my questions. He was well versed on all the models, and even competitor models. If he didn't know something, he openly admitted it, but looked up the answer. It was great and really inspired trust in him as a sales rep. When we returned to the dealership I asked to speak to either a manager or someone in finance. My goal was to talk financing options and "shoot the breeze" so to say, about various financing options. I'm a full time Uber driver currently, and many dealers won't provide financing and/or are unaware of options. The sales manager that helped me I believe was called Jim or Bob, and another sakes rep named Greco came over to help too. The 3 of them discussed my options. All of them respected my wish to not pull credit and to talk about various hypotheticals. They did this for nearly 20 minutes. The whole time there was no sales pressure, and no push to sign anything or more. That was a fantastic experience, and the only time a dealership did thar for me over a few months of shopping. Working in finance for so long, I am aware of commission or sales goals orientated some people need to be, usually at a lack of customer service. I can honestly say this, my next car is probably going to be a Hyundai simply based on my experience at this dealership. I trust them to work with me, to respect my boundaries, and to find me what I want with a financing deal that will meet my needs the best. More
Other Employees Tagged: Greco Barbaro, Erick