Jimmy Mendoza | Page 2

The dealership does an excellent job of keeping you informed from the initial appointment thru completion of the service you came for informed from the initial appointment thru completion of the service you came for More

by davidjohnske Verified Customer Verified Customer

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Quick and courteous service. I like going to a service center that know me and my vehicle. I like going to a service center that know me and my vehicle. More

by vagasda21 Verified Customer Verified Customer

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This is the only dealership I go to for sales and service. I always receive top notch help from everyone that works there. If you are looking to buy or service a car This is the place to go. service. I always receive top notch help from everyone that works there. If you are looking to buy or service a car This is the place to go. More

by cdf99820 Verified Customer Verified Customer

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If I could rate 0 stars, I would. I have a 2019 Chevrolet Blazer and from Feb to end of March. First breakdown 2/6 i got my car towed to chevy they told me its the battery. Changed it I have a 2019 Chevrolet Blazer and from Feb to end of March. First breakdown 2/6 i got my car towed to chevy they told me its the battery. Changed it. A few weeks later, 3/1 I broke down again. Towed it back to chevy and this time they told me out was the alternator. They checked and cleared the starter being the problem. It cost me $1000 or $1400 I believe. Literally got my car back and it was acting funny, gas mileage fluctuating abnormally and running kind of rough. Then on 3/30 I broke down again. Each time my car died and the auto start feature wouldn't re engage. Had it towed a THIRD time. This time chevy had to keep my car for a while to figure out what was wrong. Finally got a call that the STARTER was the problem, even though it had been checked 4 weeks prior. Yes, chevy covered the starter and gave me rental cars but I was also told by the manager RJ that the tow would be reimbursed and that never happened. I missed 5 days of work throughout all this. Each time i broke down. I was headed to work. And I work as a hospice nurse, so breaking down is not something that is in the schedule. I went in end of April for a routine oil change, and they told me that my radiator was leaking. They wanted to charge me $3600. The technician had the nerve to ask me if I wanted to have it done at that visit. Like I had a choice after having spent well over $2000 on the three breakdowns and rental cars and missing work. I went elsewhere to a trusted mechanic and had my radiator replaced for half the cost of what chevy was trying to charge me. The most disappointing of all of this isn't even the fact that I broke down three times and had to get to work still somehow, it's that the manager has yet to call me back after I left a message for him on June 10th regarding my tow reimbursement. Customer service is not a concern to this dealership... As they can't even call back customers that have been loyal to chevy since the day they started driving their own car. Not to mention The service advisors Jimmy, and Chad are exceptionally rude and could care less with their flat affect and the ignorant way they speak to customers. I know im a woman but im not stupid and they talk to you like you're stupid. I can't trust this chevy dealership to do honest trustworthy work on your car. It's really sad because I loved chevy, and i've only ever owned chevy, but this seriously makes me think twice about ever owning a chevy again. And I definitely will NEVER IN MY LIFE have my car serviced at the chevy advantage of bolingbrook. They overcharge, do crappy inspections, can't diagnose properly and their customer service skills are in the gutter. I've never felt so disregarded as a customer like none of my concerns even matter. Due to these poor outcomes, I'll NEVER buy a chevy from this dealership either. Beware of Chevy Advantage Bolingbrook!!!! More

by sundance0116 Verified Customer Verified Customer

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They provide a friendly and honest service with limited wait times. I would recommend this service. wait times. I would recommend this service. More

by chrispc1008 Verified Customer Verified Customer

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Great customer service from Brian he’s awesome and he made sure I understood everything correctly tk u again brian made sure I understood everything correctly tk u again brian More

by p.dotson Verified Customer Verified Customer

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Great service department. Chris Ruffolo always takes the best care of my car! Best service advisor! Chris Ruffolo always takes the best care of my car! Best service advisor! More

by kmurphy_76 Verified Customer Verified Customer

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Never had a bad experience with the great service that Advantage Chevrolet has provided me and my family for over 30 years. Thank you, Advantage! Advantage Chevrolet has provided me and my family for over 30 years. Thank you, Advantage! More

by JIMMYMAC85 Verified Customer Verified Customer

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Jimmy was very professional. Explained what was needed on my vehicle. Apologized for the long wait. Explained what was needed on my vehicle. Apologized for the long wait. More

by MADAMCOUGAR Verified Customer Verified Customer

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Oil and filter change completed super fast and was able to use my chevy rewards points to use my chevy rewards points More

by Majbrown Verified Customer Verified Customer

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