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Joanna Oates
773 Reviews
Dealership Experience
22 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
773 Reviews
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773 Reviews of Joanna Oates
March 03, 2026
Thanks for the nice service. I wish the car wash had been open when I was there. I wish the car wash had been open when I was there. More
by risagoldmd
Verified CustomerOther Employees Tagged: Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan
February 27, 2026
Exceptional Service and Convenience at Rallye Lexus! For over 30 years, I have trusted Rallye Lexus for purchasing and servicing multiple vehicles, and they have never let me down. What makes the exp For over 30 years, I have trusted Rallye Lexus for purchasing and servicing multiple vehicles, and they have never let me down. What makes the experience truly special is that they know their customers by name and make you feel valued, not like another transaction. My recent visit with my service advisor, Joanna Oates, was a perfect example of the outstanding service I have come to expect. From the very start, Joanna showed genuine care and respect for both my vehicle and my time. Her communication was exceptional. She was highly responsive and available by phone, text, and email. I was kept informed every step of the way and never once had to wonder about the status of my car. What truly sets Rallye Lexus apart is their VIP level of service. They delivered a loaner vehicle directly to my home, making the entire process effortless and completely stress free. When my car was returned, it had been freshly washed and looked fantastic. If you want a dealership that truly values your time and delivers consistently outstanding service, Rallye Lexus is the place to go. Be sure to ask for Joanna Oates. Highly recommended. More
by TEAM0
Other Employees Tagged: James Quinlan
February 26, 2026
This dealership allows me to wait for my car to be serviced while offering an amazing assortment of beverages and snacks. It is a most pleasant experience and the entire staff is wonderful FIVE STAR serviced while offering an amazing assortment of beverages and snacks. It is a most pleasant experience and the entire staff is wonderful FIVE STARS! More
by margery
February 21, 2026
Everyone was very welcoming and patient, treats customers with respect and makes the process smooth. They even went way above to assist me in getting more money from my previous car which I didn’t know and w with respect and makes the process smooth. They even went way above to assist me in getting more money from my previous car which I didn’t know and wasn’t expecting. Extremely satisfied. More
by TSERING_D
Other Employees Tagged: Paul Ok , Denny
February 18, 2026
We have been a customer of Rallye Lexus for over 25 years. We have worked with Joanna for most of that time. She is polite, professional and knowledgeable. We live over 50 miles from the dealership an years. We have worked with Joanna for most of that time. She is polite, professional and knowledgeable. We live over 50 miles from the dealership and have several closer options, but working with her, always keeps us dedicated to Rallye. More
by nlomangino
February 04, 2026
Always superb service . .. although I did miss the bagels. We have been using Rallye service ever since we have had the car. Keep up the good work. .. although I did miss the bagels. We have been using Rallye service ever since we have had the car. Keep up the good work. More
by Franelgen
Other Employees Tagged: Mike Reidy, Maria Santoro
January 30, 2026
Excellent place to wait for my car to be serviced - snacks and beverages readily available - very pleasant staff always. This Lexus dealership gets a 5 Star Rating! Margery K snacks and beverages readily available - very pleasant staff always. This Lexus dealership gets a 5 Star Rating! Margery K More
by margery
