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Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
747 Reviews

Dealership Experience

22 yrs

Industry Experience

34 yrs

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

747 Reviews

Write a Review

747 Reviews of Joanna Oates

November 15, 2025

Dealership Rating
Employee Rating

I always leave satisfied Dawn kept me informed throughout and I felt that she was very thorough and helpful More

by lgraves9535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan

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Nov 15, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

November 13, 2025

Dealership Rating
Employee Rating

I’ve been going to Rallye for about 7 years now and I can’t say I’ve ever had a less than terrific experience. Mike Reidy my service coordinator always goes the extra mile. Example, most recently he noti More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Michael Montijo, Paul Ok, Maria Santoro, Dominic Strippoli, James Quinlan, Dawn Sullivan , Troy Sun

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Nov 13, 2025

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 12, 2025

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Employee Rating

Really good service! I am very happy with the services provided during my time there More

by gordonng528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 05, 2025

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Employee Rating

Quality Service and great support from the staff. Loaner car is a great help as well! More

by DFARAH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

October 30, 2025

Dealership Rating
Employee Rating

Dawn was extremely helpful & communicative with me giving updates about my car as well as getting it back to me quickly! More

by DEBRAPETKANAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro, Dawn Sullivan , Charise

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Oct 30, 2025

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

October 28, 2025

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Employee Rating

Quick and easy service. The process was very smooth and it was nice the car was washed after. Thank you! More

by LIZJANANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan

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Oct 28, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 25, 2025

Dealership Rating
Employee Rating

Joanna is the best. She is pleasant to deal with and extremely competent at her job. More

by MONICABRODERICK57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

October 24, 2025

Dealership Rating
Employee Rating

Very professional and courteous to me as well as updates made on a timely basis. More

by DOUGEPISCOPIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

October 21, 2025

Dealership Rating
Employee Rating

Joanna is the best provides the best honest service . I completely trust her and rally More

by SLEVY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

October 20, 2025

Dealership Rating
Employee Rating

Excellent attitude and service, including the clean condition the car was given back to me after the service More

by ronald14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes , Mike Reidy, Michael Montijo

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Oct 20, 2025

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

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