Joanna Oates

Very expensive! Lounge is clean and well equipped with snacks and television as well as clean restrooms Lounge is clean and well equipped with snacks and television as well as clean restrooms More

by ROSEMARYAREILLY Verified Customer Verified Customer

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Joanna is amazing. Thank you Joanna . Great experience at the dealership as well. Place was super clean, organized, and smelt good too. Thank you Joanna . Great experience at the dealership as well. Place was super clean, organized, and smelt good too. More

by Aeugene79 Verified Customer Verified Customer

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Service was great fast easy the un understood my request i would definitely recommend l i would definitely recommend l More

by JUDELOUIS23 Verified Customer Verified Customer

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Joanna is an excellent Service Advisor. .She makes sure that every issue is addressed quickly and accurately. .She makes sure that every issue is addressed quickly and accurately. More

by SBS412 Verified Customer Verified Customer

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Joanna Oates IS the primary reason I bring my NX350h to Rallye for service. She has always provided exceptional service every time I have service performed. I purchased my current Lexus at another dealer Rallye for service. She has always provided exceptional service every time I have service performed. I purchased my current Lexus at another dealership but Joanna and the Rallye Service Department continues to be the reason I bring my car to Rallye for service. More

by MADONE48 Verified Customer Verified Customer

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Have been used no this dealer for 20 years. Never an issue . Professional, pleasant, easy. Never an issue . Professional, pleasant, easy. More

by cookieestrin Verified Customer Verified Customer

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For over 30 years, I have trusted Rallye Lexus for purchasing and servicing multiple vehicles, and they have never let me down. What makes the experience truly special is that they know their customer purchasing and servicing multiple vehicles, and they have never let me down. What makes the experience truly special is that they know their customers by name and make you feel valued, not like another transaction. My recent visit with my service advisor, Joanna Oates, is a perfect example of the outstanding service I have come to expect. Thanks so much! More

by TEAM0 Verified Customer Verified Customer

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Thanks for the nice service. I wish the car wash had been open when I was there. I wish the car wash had been open when I was there. More

by risagoldmd Verified Customer Verified Customer

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They are always professional. They explain clearly what needs to be done, and costs involved. They explain clearly what needs to be done, and costs involved. More

by bwall1 Verified Customer Verified Customer

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Exceptional Service and Convenience at Rallye Lexus! For over 30 years, I have trusted Rallye Lexus for purchasing and servicing multiple vehicles, and they have never let me down. What makes the exp For over 30 years, I have trusted Rallye Lexus for purchasing and servicing multiple vehicles, and they have never let me down. What makes the experience truly special is that they know their customers by name and make you feel valued, not like another transaction. My recent visit with my service advisor, Joanna Oates, was a perfect example of the outstanding service I have come to expect. From the very start, Joanna showed genuine care and respect for both my vehicle and my time. Her communication was exceptional. She was highly responsive and available by phone, text, and email. I was kept informed every step of the way and never once had to wonder about the status of my car. What truly sets Rallye Lexus apart is their VIP level of service. They delivered a loaner vehicle directly to my home, making the entire process effortless and completely stress free. When my car was returned, it had been freshly washed and looked fantastic. If you want a dealership that truly values your time and delivers consistently outstanding service, Rallye Lexus is the place to go. Be sure to ask for Joanna Oates. Highly recommended.​​​​​​​​​​​​​​​ More

by TEAM0 Verified Customer Verified Customer

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