Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
766 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

34 yrs, 3 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

766 Reviews

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766 Reviews of Joanna Oates

February 04, 2026

Dealership Rating
Employee Rating

Always superb service . .. although I did miss the bagels. We have been using Rallye service ever since we have had the car. Keep up the good work. More

by Franelgen
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro

Feb 04, 2026

Rallye Lexus responded

Thank you for trusting our service for your Lexus RX 350 over the years. We’re glad the team continues to deliver superb service, and we’ll pass along your note about the bagels. We appreciate your five-star rating and look forward to serving you again.

February 02, 2026

Dealership Rating
Employee Rating

Excellent service and overall great experience at Rallye Lexus for several service appointments. Highly recommend More

by richmurphyny
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 02, 2026

Rallye Lexus responded

Thank you for trusting us with your Lexus GX 460 over several appointments. Joanna and our service team appreciate your recommendation and look forward to serving you again.

January 30, 2026

Dealership Rating
Employee Rating

Excellent place to wait for my car to be serviced - snacks and beverages readily available - very pleasant staff always. This Lexus dealership gets a 5 Star Rating! Margery K More

by margery
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

January 29, 2026

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Helpful courtesy clean knowledgeable honest Answer all questions to help you understand what is needed More

by GWOLFSON8375
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo, Dawn Sullivan

Jan 29, 2026

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 18, 2026

Dealership Rating
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Joanne at Rallye Lexus delivers exceptional speed, care, professionalism and competency inspiring trust, efficiency and consistently outstanding customer experiences always More

by TEAM0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 18, 2026

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

January 17, 2026

Dealership Rating
Employee Rating

Work was done fast and efficiently, as usual! I know my car is being watched and maintained by following the dealers guidelines for service. A pleasure to work with…. And Joanna is the best! More

by jessgnewman
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

January 05, 2026

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Employee Rating

Rallye Lexus is a 1st class dealership. Their service department is excellent. The service advisors are professional and knowledgeable. I recommend Rallye Kexus for quality service for y More

by corrbox
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

December 25, 2025

Dealership Rating
Employee Rating

The dealership is great both in sales and service. They videotape the service appointment so you can see exactly what they do, which is great Joanna it’s a great job and taking care of her customer More

by hirisk3
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo, Paul Ok

Dec 25, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

December 25, 2025

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Employee Rating

Professional excellent service. Loved the video. Maria was super and extremely helpful took great care More

by bhk
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

December 23, 2025

Dealership Rating
Employee Rating

Maria is the best, every time I visit, she always gives me the best service. More

by AQSC815616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

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