Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
762 Reviews

Dealership Experience

22 yrs, 2 mos

Industry Experience

34 yrs, 2 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

762 Reviews

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762 Reviews of Joanna Oates

January 18, 2026

Dealership Rating
Employee Rating

Joanne at Rallye Lexus delivers exceptional speed, care, professionalism and competency inspiring trust, efficiency and consistently outstanding customer experiences always More

by TEAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2026

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

January 17, 2026

Dealership Rating
Employee Rating

Work was done fast and efficiently, as usual! I know my car is being watched and maintained by following the dealers guidelines for service. A pleasure to work with…. And Joanna is the best! More

by jessgnewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

January 05, 2026

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Employee Rating

Rallye Lexus is a 1st class dealership. Their service department is excellent. The service advisors are professional and knowledgeable. I recommend Rallye Kexus for quality service for y More

by corrbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

December 25, 2025

Dealership Rating
Employee Rating

The dealership is great both in sales and service. They videotape the service appointment so you can see exactly what they do, which is great Joanna it’s a great job and taking care of her customer More

by hirisk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo, Paul Ok

Dec 25, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

December 25, 2025

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Employee Rating

Professional excellent service. Loved the video. Maria was super and extremely helpful took great care More

by bhk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

December 23, 2025

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Maria is the best, every time I visit, she always gives me the best service. More

by AQSC815616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

December 20, 2025

Dealership Rating
Employee Rating

All the service advisors are great. You won't find better advisors anywhere but at Rallye. More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

December 20, 2025

Dealership Rating
Employee Rating

I’ve known Joanna for years and she is great to work with. She knows her job and does it professionally and makes the experience easy for her customers. I’ve been using this dealership for almost 40 ye More

by PLVIKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 08, 2025

Dealership Rating
Employee Rating

Joanna Oates is an excellent communicator and always makes the service visit a seamless experience no problems and lots of attention to my needs! Simply the best——— More

by Odyssey14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

Dec 08, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joanna and our team, and we look forward to working with you again. James Quinlan 516-676-8686

December 07, 2025

Dealership Rating
Employee Rating

Good costumer service every one is good to the customer and they help u as best they can More

by NELSONVQ34N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

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