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Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
754 Reviews

Dealership Experience

22 yrs, 1 mo

Industry Experience

34 yrs, 1 mo

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

754 Reviews

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754 Reviews of Joanna Oates

December 08, 2025

Dealership Rating
Employee Rating

Joanna Oates is an excellent communicator and always makes the service visit a seamless experience no problems and lots of attention to my needs! Simply the best——— More

by Odyssey14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

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Dec 08, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joanna and our team, and we look forward to working with you again. James Quinlan 516-676-8686

December 07, 2025

Dealership Rating
Employee Rating

Good costumer service every one is good to the customer and they help u as best they can More

by NELSONVQ34N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan

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Dec 07, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

December 06, 2025

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Employee Rating

My appointment was scheduled by Joanna . it was a pleasure working with her..My car was ready when promised .I definitely recommend her to my friends More

by MICHELATONY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

December 04, 2025

Dealership Rating
Employee Rating

Great dealership. No nonsense, straight forward and professional. I would work with Tony again. He did a great job in expediting the process. More

by CATHERINE.J.MCMULLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo

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December 03, 2025

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Employee Rating

I have been buying my cars from Raleigh Lexus for the last 25 years. They are the best. More

by VIG9899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Paul Ok, Dominic Strippoli, Adnan Baig, Dawn Sullivan, John Tetta

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Dec 03, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 25, 2025

Dealership Rating
Employee Rating

My experience with the service team has been very positive. Joanna Oates was the last contact I had and she is very professional and efficient More

by leonardmandell357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan

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Nov 25, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

November 20, 2025

Dealership Rating
Employee Rating

No issues. Excellent service. They have been taking care of my car for 5 years and it is in tip top shape. More

by zac3323.es
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 20, 2025

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

November 15, 2025

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Employee Rating

I always leave satisfied Dawn kept me informed throughout and I felt that she was very thorough and helpful More

by lgraves9535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan

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Nov 15, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

November 13, 2025

Dealership Rating
Employee Rating

I’ve been going to Rallye for about 7 years now and I can’t say I’ve ever had a less than terrific experience. Mike Reidy my service coordinator always goes the extra mile. Example, most recently he noti More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Michael Montijo, Paul Ok, Maria Santoro, Dominic Strippoli, James Quinlan, Dawn Sullivan , Troy Sun

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Nov 13, 2025

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 12, 2025

Dealership Rating
Employee Rating

Really good service! I am very happy with the services provided during my time there More

by gordonng528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 12, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

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