Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
793 Reviews
Write a Review793 Reviews of Joanna Oates
June 09, 2025
Joanna Oates and the Rallye Lexus people did a great job of servicing my car on the last visit as usual of servicing my car on the last visit as usual More
Other Employees Tagged: Mike Reidy
June 07, 2025
I have purchased or leased 5 vehicles from Rallye Lexus and am always very pleased with the sales and service departments which are top notch. The service advisors are very knowledgeable, professional and and am always very pleased with the sales and service departments which are top notch. The service advisors are very knowledgeable, professional and always try to do the right thing. Highly recommended! More
Other Employees Tagged: Mike Reidy, Paul Ok, Maria Santoro, James Quinlan, Dawn Sullivan , Michael Montijo
June 03, 2025
I have been a Rallye customer for over 17 years. Joanna and staff have always treated me professionally. I would and have recommended Rallye to friends and family. Joanna and staff have always treated me professionally. I would and have recommended Rallye to friends and family. More
Other Employees Tagged: Mike Reidy, Paul Ok, Maria Santoro, James Quinlan
June 02, 2025
Excellent customer service very professional dealership and service center very glad I chose rally for my Lexus dealer and service center very glad I chose rally for my Lexus dealer More
Other Employees Tagged: Mike Reidy, Maria Santoro, James Quinlan, Dawn Sullivan , Michael Montijo
May 28, 2025
I cannot say enough great things about my recent experience with Joanna and the team at Rallye Lexus. When my check engine light came on just days before an anniversary trip to the city, I was under experience with Joanna and the team at Rallye Lexus. When my check engine light came on just days before an anniversary trip to the city, I was understandably anxious. I called Rallye in a bit of a panic, and Joanna immediately stepped in to help. Within minutes, she had arranged for my car to be picked up and a loaner dropped off, talk about going above and beyond. What truly stood out was the speed and clarity with which Joanna handled everything. Within an hour, she called with a clear diagnosis and the fantastic news that the necessary part would arrive in time to complete the repair within 48 hours, just in time for my trip. Her calm, professional manner turned a potentially stressful situation into a smooth and effortless experience. Every interaction I’ve had with Joanna and Rallye Lexus has been exceptional. The level of professionalism, attention to detail, and genuine care they show for their clients is unmatched. They’ve set a new standard for what customer service should be, and it’s a big part of why I’ll never take my business anywhere else. Thank you, Joanna, for once again delivering outstanding service. You truly make every client feel like a VIP. More
Other Employees Tagged: James Quinlan
May 23, 2025
Maria was very helpful in getting my vehicle back to me She arranged to having it dropped off at a convenient location She arranged to having it dropped off at a convenient location More
Other Employees Tagged: Mike Reidy, Maria Santoro, Dominic Strippoli, Adnan Baig, James Quinlan, Dawn Sullivan, John Tetta , Michael Montijo
April 30, 2025
The work done on the car was fine. The only drawbacks: the radio station in the car was changed, the inside mirror was out of its regular position, and when I arrived at home (just two The only drawbacks: the radio station in the car was changed, the inside mirror was out of its regular position, and when I arrived at home (just two miles away) I realized the hood was not completely closed. Did it go through the carwash that way? More
Other Employees Tagged: James Quinlan , Michael Montijo

