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Joanna Oates
Refer Me
605 Reviews
Dealership Experience
20 yrs, 6 mos
Industry Experience
32 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
605 Reviews
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605 Reviews of Joanna Oates
February 24, 2020
Certified Lexus RX 350 My experience at Rallye Lexus was amazing. My salesperson, Kevin Losee, made my shopping experience feel more like I was catching up with a friend. He My experience at Rallye Lexus was amazing. My salesperson, Kevin Losee, made my shopping experience feel more like I was catching up with a friend. He was helpful and explained everything about the RX350 BUT was not pushy and not overbearing during the process. In a time where practically can be purchased online it was great to have the personal interaction with an amazing salesperson who put me at ease. Additionally, Josh Weiss, handled the financial portion of my purchase. He was just as friendly and provided even more beneficial information about the products the dealership offered. I also met my service consultant, Joanne, who was just as pleasant. I love my vehicle and I loved being welcomed to the Rally Family. More
by pokristal
Other Employees Tagged: Kevin Losee, Josh Weiss
Helpful 
February 23, 2020
Service is totally outstanding, professional and helpful. Received a loaner car when needed it. Contacted me in a timely way when the ordered part was available. Received a loaner car when needed it. Contacted me in a timely way when the ordered part was available. More
by EFONTANETTA
Verified CustomerOther Employees Tagged: Mike Reidy , Michael Montijo, Maria Santoro , Steven Holmes
February 23, 2020
Always pleasant, efficient service...quick wait in a very nice waiting area with ammenities that make the wait more pleasant. Excellent service. This is our 5th car from Rallye nice waiting area with ammenities that make the wait more pleasant. Excellent service. This is our 5th car from Rallye More
by PFALLICK
Other Employees Tagged: Robert Heyman
February 16, 2020
Excellent service both in the service Dept and sales department. This is my 3rd vehicle from them. They sent the bar for everyone to follow in customer service department. This is my 3rd vehicle from them. They sent the bar for everyone to follow in customer service More
by Briggstir
Other Employees Tagged: Richie Repanes , Maria Santoro , All of the valley guys are amazing
February 16, 2020
Very Courteous, friendly, and make follow up calls promised. From entry to exit all personnel are well mannered. No trouble getting appointments scheduled whenever needed. promised. From entry to exit all personnel are well mannered. No trouble getting appointments scheduled whenever needed. More
by RICHA.MUKHIJA
Other Employees Tagged: Mike Reidy , Michael Montijo, Maria Santoro , Steven Holmes
February 13, 2020
Rallye Lexus IS an exceptional Dealer, coming there over Ten years and the Service gets better all the time , from the yard attendants to front desk Ten years and the Service gets better all the time , from the yard attendants to front desk More
by FJFREEDOM
Other Employees Tagged: Michael Montijo
February 11, 2020
no surprises; my repair work was handled professionally by Ms, Oates. No complaints about the time it took, and was informed about the arrival time of the part need my repair work was handled professionally by Ms, Oates. No complaints about the time it took, and was informed about the arrival time of the part needed for this repair. More
by FISCA
February 09, 2020
I found the staff courteous and confident and it was a pleasure bringing my car in. Not only was a service staff great but the cashier was delightful pleasure bringing my car in. Not only was a service staff great but the cashier was delightful More
by JCLITIGATOR
Other Employees Tagged: Mike Reidy , Michael Montijo, Maria Santoro , Steven Holmes
February 09, 2020
Great service. They always aim to please and treat me well - great honest and fast communications from all when anything needs to be fixed or replaced. well - great honest and fast communications from all when anything needs to be fixed or replaced. More
by SUZYNITZY
Other Employees Tagged: Maria Santoro
February 02, 2020
Yes they were awesome. I feel that the service was excellent. I arrived on time and they took me right away and the loaner was waiting. The service was performed and they called me to let me know ho excellent. I arrived on time and they took me right away and the loaner was waiting. The service was performed and they called me to let me know how much and when I can pick it up. Later in the day, I returned to the dealership and then spent little time getting my car, paying and literally was out in 15 minutes. More
by TLERNERDDS
Other Employees Tagged: Steven Holmes
