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Joanna Oates
791 Reviews
Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
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791 Reviews of Joanna Oates
April 12, 2021
Accurate information, quick turnarounds and quality cars; dealt with a tricky mechanical situation with regular updates, realistic assessments an a quick turnaround. Very easty to deal with dealt with a tricky mechanical situation with regular updates, realistic assessments an a quick turnaround. Very easty to deal with More
by DOUG.ARTHUR
Verified CustomerOther Employees Tagged: Richie Repanes
April 11, 2021
Great Service - especially Customer Service Rep - Joanna Oates; Like the Loaner Program and staff friendliness. Appreciate the free car wash as part of the service. Oates; Like the Loaner Program and staff friendliness. Appreciate the free car wash as part of the service. More
by sanjayrae
April 08, 2021
Fantastic as usual - I have two Lexus vehicles and use Rallye for service for both - People are the best and that leads to great service Rallye for service for both - People are the best and that leads to great service More
by JLGIANTS82
Other Employees Tagged: Mike Reidy , Michael Montijo, Pamela Palasciano
April 07, 2021
I was very pleased with the service I received when I brought my RX 350 in for its 5,000 mile service. There was a recall on a certain part and they had that in stock so the work was done at the same ti brought my RX 350 in for its 5,000 mile service. There was a recall on a certain part and they had that in stock so the work was done at the same time. I was given a loaner and enjoyed the experience of driving a Lexus sedan for a change. My car was ready on time the next day and off I went. I've always had a good experience at Rallye Lexus. More
by FRANFREDE
April 06, 2021
I HAVE SENT IN AT LEAST 4 REVIEWS..PLEASE STOP WITH THE QUESTIONS ......I INDICATED THAT THIS WAS THE BEST DEALER AND SERVICE I HAVE EVER GOTTEN ..THEY R GREAT .I'VE HAD OTHER LUXURY AUTOS BUT NO DEALER HA QUESTIONS ......I INDICATED THAT THIS WAS THE BEST DEALER AND SERVICE I HAVE EVER GOTTEN ..THEY R GREAT .I'VE HAD OTHER LUXURY AUTOS BUT NO DEALER HAS COME CLOSE TO THE CUSTOMER SERVICE ,EFFICIENCY AND DESIRE TO LEAVE U SMILING LIKE RALLYE LEXUS. More
by COOGIE
Other Employees Tagged: Maria Santoro
April 05, 2021
Easy to secure an appointment, with courteous telephone service. Service department provides good service. Reasonable time frame for completion of work. Waiting room is comfortable. Covid precautions are e service. Service department provides good service. Reasonable time frame for completion of work. Waiting room is comfortable. Covid precautions are evident. More
by KCAEY
April 04, 2021
Lexus is a great car, Rallye Lexus is a great dealership with a great sales staff and professional and courteous service department. Always a good experience at Rallye. with a great sales staff and professional and courteous service department. Always a good experience at Rallye. More
by JEFFREY UNGER
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo, Mary Rutkowski, Richard Rapanes, Anthony Costanzo, Josh Weiss
April 02, 2021
T6721 2020Lexus RX350 A Safety Recall ,multiple Models and model Years. Maria Giovanniello checked me in. She was nice and helpful. Later Pa and model Years. Maria Giovanniello checked me in. She was nice and helpful. Later Pam Palasciano showed up. She is exceptional. kind, and very helpful. She is as good as you can get! More
by SAMKLWONG
Other Employees Tagged: Anthony Costanzo, Maria Santoro , Pamela Palasciano
March 23, 2021
Quick efficient and professional as always Live Coming to this Location to see everyone’s cheerful Happy faces. Was happy to see how the take the COVID prodicale this Location to see everyone’s cheerful Happy faces. Was happy to see how the take the COVID prodicale More
by EILEENPRESTI
