Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
Write a Review791 Reviews of Joanna Oates
October 21, 2019
Satisfied It was easy to schedule and the drop off simple and pleasant. The staff was very accommodating and the waiting facility comfortable. And work was done It was easy to schedule and the drop off simple and pleasant. The staff was very accommodating and the waiting facility comfortable. And work was done timely! More
October 21, 2019
Satisfactory services Team was great the only complaint I had was I asked them to reattach my trunk cover that goes accross from the left to right & it wasn’t done. I only Team was great the only complaint I had was I asked them to reattach my trunk cover that goes accross from the left to right & it wasn’t done. I only noticed it after I got home!! More
October 20, 2019
Service Perfection Lexus service was truly fantastic. Service facility was spotless and great place to wait for vehicle. Staff was professional accommodating friendly Lexus service was truly fantastic. Service facility was spotless and great place to wait for vehicle. Staff was professional accommodating friendly and always helpful. A great dealership making the Lexus name proud. Thanks for such an awesome experience. More
Other Employees Tagged: Mike Reidy, Maria Santoro , Pamela Palasciano
October 20, 2019
Fantastic dealer ship in all areas Go in for service and was very friendly good service and very pleased with car when finished and all the people take pride in their positions. Go in for service and was very friendly good service and very pleased with car when finished and all the people take pride in their positions. More
Other Employees Tagged: Mike Reidy, Dominic Strippoli
October 16, 2019
Excellent Service !!! Very knowledgeable and friendly staff. Everything about the service was explained in great detail.The personnel continued checked and followed up wit Very knowledgeable and friendly staff. Everything about the service was explained in great detail.The personnel continued checked and followed up with us, as to what was going on. More
Other Employees Tagged: Richie Repanes , John Capozzi
October 15, 2019
Great experience as always The people in service are rock stars They treat the customers with respect. I feel more like they are friends looking out for my well being not jus The people in service are rock stars They treat the customers with respect. I feel more like they are friends looking out for my well being not just business associates. More
Other Employees Tagged: Richie Repanes, Mike Reidy , Pamela Palasciano
October 10, 2019
My only dealership Johanna Oates is always a knowledgeable and reliable pro who has helped me with 3 cars over 18 years, and is a pleasure to work with, while Bob Heyman Johanna Oates is always a knowledgeable and reliable pro who has helped me with 3 cars over 18 years, and is a pleasure to work with, while Bob Heyman sold all 3 cars --no complaints! I drive 30 min one way to deal with Rallye. Thanks. More
Other Employees Tagged: Robert Heyman
October 10, 2019
Always a good experience Joanna is always there to greet me and address any issues that I may have with the car. She is unfailingly courteous and professional. A pleasure Joanna is always there to greet me and address any issues that I may have with the car. She is unfailingly courteous and professional. A pleasure More
Other Employees Tagged: John Capozzi
October 03, 2019
lexus review of service its a good good good good excellent service shop people are very helpful and informative area is pleasant and clean breakfast is good too.enjoy the c its a good good good good excellent service shop people are very helpful and informative area is pleasant and clean breakfast is good too.enjoy the coffee. More
Other Employees Tagged: Mike Reidy
October 03, 2019
Service Lexus employees & service dept are always top notch. My one disappointment was my car wash. It was a sloppy job. Windows were so streaky I had a o red Lexus employees & service dept are always top notch. My one disappointment was my car wash. It was a sloppy job. Windows were so streaky I had a o redo myself More

