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Joanna Oates
793 Reviews
Dealership Experience
22 yrs, 9 mos
Industry Experience
34 yrs, 9 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
793 Reviews
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793 Reviews of Joanna Oates
September 03, 2019
Service The lady who handle my paperwork was extremely nice and took care of all my need. I don’t remember her name but she was excellent. The lady who handle my paperwork was extremely nice and took care of all my need. I don’t remember her name but she was excellent. More
by jmandra27725
Verified CustomerOther Employees Tagged: Maria Santoro , Pamela Palasciano
September 02, 2019
Excellent service department Joanna is the service representative that I see when I bring my car in for service. She is professional, attentive to my needs, and keeps me informed Joanna is the service representative that I see when I bring my car in for service. She is professional, attentive to my needs, and keeps me informed at all times. She is an asset to Rallye Lexus, and the reason I will only go to Rallye Lexus for service. Thank you Joanna. Respectfully, Lori Andersen More
by LORIMANDERSEN
August 18, 2019
Very helpful They were very attentive to my issues. The manager even texted with me to help me figure out my new car. Though the car had the certification I sti They were very attentive to my issues. The manager even texted with me to help me figure out my new car. Though the car had the certification I still needed some assistance with things that didn’t work. More
by YELLIHE
Other Employees Tagged: Leo Cruz, Kevin Losee
August 06, 2019
Always Reliable & Expert Service Have been a Rallye customer for many years having many different vehicles. Always able to get a quick appointment & in/out on time. Any issues are Have been a Rallye customer for many years having many different vehicles. Always able to get a quick appointment & in/out on time. Any issues are properly addressed without the need to return. Eventhough there are closer places now I continue to go to Rallye. People are friendly, courteous, knowledgeable & looking to please. More
by Terry S
July 28, 2019
Scheduled Maintenance No issues as usual. Staff made me feel at home waiting for service to be completed. The description and info provided by staff and what needed to be d No issues as usual. Staff made me feel at home waiting for service to be completed. The description and info provided by staff and what needed to be done was thorough and made me understand what type or things are needed serviced how long the expected wait was etc.. More
by STANLEY138
July 17, 2019
Awesome Joanna explains exactly what needs to be done in terms that the average person understands. She is always very professional. Lexus provides excellent Joanna explains exactly what needs to be done in terms that the average person understands. She is always very professional. Lexus provides excellent Customer Service. More
by MMARINO_MLSLIREALTOR
Other Employees Tagged: Anthony Piccirillo , Lucy is always very helpful. I I cannot remember the names of others I have worked with. However everyone is very professional.
July 15, 2019
EXCELLENT I have been bringing my car in for service for almost 10 years. Each of the Service Technicians have been extremely helpful/courteous to me. The I w I have been bringing my car in for service for almost 10 years. Each of the Service Technicians have been extremely helpful/courteous to me. The I would highly recommend this dealership to anyone looking for great/honest service. More
by MULLACORE1922
Other Employees Tagged: Mike Reidy, Maria Santoro , Michael Montijo, Pamela Palasciano, Ed --the Sr. Mechanic---FANTASTIC!!!
July 02, 2019
Excellent Hands down, Rally Lexus has the best service and CIN, competition is none. From the sales persons to the service advisor, Joanna is the best service Hands down, Rally Lexus has the best service and CIN, competition is none. From the sales persons to the service advisor, Joanna is the best service advisor that i have ever had, she makes everything so smooth and easy. Thank you Joanna and Rally Lexus More
by JOHNNYAROD
June 30, 2019
fabulous time Joanna Oates always lets me know what needs to be done. Service dept. is wonderful. It always a great experience when I go to Rallye and Joanna Joanna Oates always lets me know what needs to be done. Service dept. is wonderful. It always a great experience when I go to Rallye and Joanna is right there to help out with what ever you need. More
by ANNA.SERRA
June 26, 2019
Pam Pam Pam!!!! That’s all I have to say! The best! 7 cars from Rallye Lexus and every experience better than the last. Josh Weiss and Pam Palasciano and Kevin Losee are THE reasons for returning! 7 cars from Rallye Lexus and every experience better than the last. Josh Weiss and Pam Palasciano and Kevin Losee are THE reasons for returning! More
by RICHKEL99
Other Employees Tagged: Mike Reidy, Maria Santoro , Kevin Losee, Pamela Palasciano, Josh Weiss
