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Joanna Oates
793 Reviews
Dealership Experience
22 yrs, 9 mos
Industry Experience
34 yrs, 9 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
793 Reviews
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793 Reviews of Joanna Oates
June 25, 2019
Best Dealership Service I have purchased 7 Lexus ES350 from 2000 thru 2018 at Rallye Lexus. Their Service Department and Sales Staff are the best in the business. I have purchased 7 Lexus ES350 from 2000 thru 2018 at Rallye Lexus. Their Service Department and Sales Staff are the best in the business. More
by jtartaglione
Verified CustomerOther Employees Tagged: Anthony Costanzo, Mike Reidy, Maria Santoro , Leo Cruz, Frank Licari, Michael Montijo, Pamela Palasciano, Josh Weiss, Neil Fogel
June 25, 2019
The service department always awesome! The service department always friendly and courteous. Dropped car off gave me ride home. No need for loaner. Done 2 hrs later. Picked up car cleaned The service department always friendly and courteous. Dropped car off gave me ride home. No need for loaner. Done 2 hrs later. Picked up car cleaned and ready to go. More
by EMAY61
Other Employees Tagged: Maria Santoro
June 21, 2019
Efficient I have been using Rallye Lexus for sales and service for many years. I can’t imagine going anywhere else.,The staff is friendly competent and efficien I have been using Rallye Lexus for sales and service for many years. I can’t imagine going anywhere else.,The staff is friendly competent and efficient. More
by FLOJACO
Other Employees Tagged: Anthony Costanzo, Mike Reidy , Michael Montijo, Pamela Palasciano
June 18, 2019
Top Notch Outstanding people, service and product they come together to provide outstanding customer care. The people are committed to going the extra mile to Outstanding people, service and product they come together to provide outstanding customer care. The people are committed to going the extra mile to ensure customer satisfaction More
by SSOKOLOW
Other Employees Tagged: Mike Reidy , Robert Heyman, Pamela Palasciano
June 17, 2019
Overall Good but Communication Could Improve I have previously given Rallye Lexus service a five star rating and an excellent review. I downgraded the rating this time because I did not receive I have previously given Rallye Lexus service a five star rating and an excellent review. I downgraded the rating this time because I did not receive a response to a follow up question. The question was regarding the Quality Vehicle Inspection report that I received with past service appointments that was not provided with this service visit. The report showed the results of the multi-point inspection; i.e. interior/exterior, under vehicle, under hood, battery, and brake and tire wear, I noticed that the Quality Vehicle Inspection report was missing when I returned home after picking up the vehicle from service. I called and emailed Rallye Lexus service requesting a copy of the report. I did not receive the report, or a response to my call, or to my email. More
by ALVIN WASSERMAN
Other Employees Tagged: Frank Licari
June 17, 2019
Top Notch Service people who care and go out of there way to be helpful, and want every thing to be perfect for their Customer and there Lexus experience people who care and go out of there way to be helpful, and want every thing to be perfect for their Customer and there Lexus experience More
by SSOKOLOW
Other Employees Tagged: Mike Reidy , Robert Heyman, Pamela Palasciano
May 29, 2019
The best I will keep buying a new Lexus every 2 years because there is no better service dept then this one!! I even put my Lexus as part of my divorce agreeme I will keep buying a new Lexus every 2 years because there is no better service dept then this one!! I even put my Lexus as part of my divorce agreement because I love this dealership lol More
by JPSCHOOLOFDANCE
Other Employees Tagged: Anthony Piccirillo, Mike Reidy , Pamela Palasciano
May 26, 2019
Easygoing The service was quick and very easy! Also the communication level was clear and to the point! Very professional! They make you feel apart of their Ral The service was quick and very easy! Also the communication level was clear and to the point! Very professional! They make you feel apart of their Rallye family!! More
by SCOOTIE500
Other Employees Tagged: Kevin Losee
May 24, 2019
needed new tire The Glen Cove Rallye Lexus represents the best in customer service. I have leased many cars over past 25 years and Rallye Lexus is the best in servic The Glen Cove Rallye Lexus represents the best in customer service. I have leased many cars over past 25 years and Rallye Lexus is the best in service. More
by chrismel
Other Employees Tagged: Mike Reidy, Maria Santoro , Michael Montijo
May 23, 2019
prompt, courteous, efficient I have recently purchased my third Lexus from Rallye. I have always received courteous service. Everything that was supposed to be done to my vehicles I have recently purchased my third Lexus from Rallye. I have always received courteous service. Everything that was supposed to be done to my vehicles was done. I expect and receive reliability from the dealer, which has carried over to the performance of my cars. More
by DOREENKRUPNICK
Other Employees Tagged: Maria Santoro , Kevin Losee, Josh Weiss, Danny—technology
