Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates | Page 67

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
791 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

791 Reviews

Write a Review

791 Reviews of Joanna Oates

April 16, 2019

Dealership Rating
Employee Rating

Quick & Easy Called for same day service as NYS inspection was expiring. Had other items taken care of while I was there. All matters taken care of & I was in & More

by Terry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2019

Rallye Lexus responded

Thank you, Terry, for taking the time to share your experience with us. It is a pleasure to know that your service visit went so well! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

April 10, 2019

Dealership Rating
Employee Rating

Outstanding service Professional and friendly service. All questions and concerns regarding my car addressed upon arrival. Car was quickly serviced. Always an exceptiona More

by MMahon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2019

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 08, 2019

Dealership Rating
Employee Rating

Exceeded Expectations!! I didn't know what to expect as this was my first visit but, it was the smoothest experience I have ever had with a service center! I could not be hap More

by jseifer79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2019

Rallye Lexus responded

Thank you for providing us with your positive feedback! We are so happy to hear that your visit went so well. If you have any questions or comments, please feel free to reach out. We look forward to seeing you again. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 03, 2019

Dealership Rating
Employee Rating

Always a good experience to bring my car to Rallye This is the 4th car we have purchased Rallye. Always deal with Kevin Losee who made the process very easy and pleasant. I have also recommended frien More

by mmikecap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Capozzi, Kevin Losee

Apr 03, 2019

Rallye Lexus responded

Thank you for providing us with your positive feedback! We are so happy to hear that you have been apart of the Rallye family for your past 4 car purchases and that Kevin has always been such a pleasure to work with. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 22, 2019

Dealership Rating

Maintenance on my Vehicle Service was goo but I was disappointed that my car was not washed, especially seeing that it had snowed a couple of days earlier. No explanation was g More

by MOHAMAD.SARIF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 22, 2019

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback. We're very sorry to hear that you were not fully satisfied with your service visit. If you would like to further discuss your experience with us, please feel free to reach out. We hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 16, 2019

Dealership Rating
Employee Rating

I had great experience with all services in Rallye lexus. I leased from Rallye Lexus six cars and bought my last car. The staff members in this dealership exceptional, pleasant and helpful. Twice I had experi More

by GMALKINZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes, Anthony Costanzo , John Capozzi

Mar 18, 2019

Rallye Lexus responded

Thank you for taking the time to share your experience with us. We truly appreciate your loyalty to our company and are so happy to hear that our staff provided you with such exceptional experiences. If you have any questions, comments, or concerns, please do not hesitate to reach out. We look forward to seeing you in the future!

March 14, 2019

Dealership Rating
Employee Rating

Great service experience Super quick and friendly service. Everything explained clearly. Issue was resolved seamlessly. I’ve had BMW ‘s and Mercedes Benz’s in the past. This More

by Maddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Andy Malebranche, Michael Montijo

Mar 14, 2019

Rallye Lexus responded

Thank you for providing us with your positive feedback! It is a pleasure to hear that our team was of great assistance and exceeded your expectations. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 12, 2019

Dealership Rating
Employee Rating

excellent! The service was excellent as usual! So easy to schedule online, everyone is so friendly and helpful, and the service is quick! Best service center eve More

by AUDREYLGARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

Mar 12, 2019

Rallye Lexus responded

Thank you for sharing your positive feedback with us. It is a pleasure to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 10, 2019

Dealership Rating
Employee Rating

Rallye Lexus is the best I went in for an error light. I was provided responsive service and a loaner car until the service was complete. I received a phone call ahead of sche More

by DBEST38420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

Mar 11, 2019

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

February 21, 2019

Dealership Rating
Employee Rating

Par excellence Superb hospitality, cordial employees, great automobile service adding up to a pleasurable and satisfying experience. I feel welcomed, treated with co More

by Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2019

Rallye Lexus responded

Thank you for sharing your positive feedback with us, Graham! It is a pleasure to hear these kind words about your service visit, We always strive for our customers to have such welcoming experiences, so we're happy to hear this! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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