Dealer Reviews
Cars for Sale
Dealer Log In
Joanna Oates
791 Reviews
Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
Write a Review
791 Reviews of Joanna Oates
May 13, 2019
Terrific Service !!! Terrific service from, the whole service department. Quick and Friendly staff. Very good service waiting area. Work was done in a timely fashion. Exce Terrific service from, the whole service department. Quick and Friendly staff. Very good service waiting area. Work was done in a timely fashion. Excellent Bagels and cookies are available More
by AARONSHA
Verified CustomerOther Employees Tagged: Richie Repanes , John Capozzi, Leo Cruz, Pamela Palasciano
May 12, 2019
Great service. Excellent service and great dealership. Waiting lounge exceptional with fresh coffee and other items. Facilities very clean and everyone was very frie Excellent service and great dealership. Waiting lounge exceptional with fresh coffee and other items. Facilities very clean and everyone was very friendly. Outstanding dealership and I will go back anytime and suggest any family, friends or relatives. More
by Jpena315
May 08, 2019
My requested review I have been a customer for 14 years (no one has touched my car but their service department) and it has always been a great experience with this deale I have been a customer for 14 years (no one has touched my car but their service department) and it has always been a great experience with this dealership and it's staff. Need I say more. More
by JSCALA1
Other Employees Tagged: Mike Reidy, Paul Ok , Pamela Palasciano
May 05, 2019
you people are idiots and don't read emails! I've contacted Ralley Lexus both by phone and Email trying to explain that I am not the person that they deal with who appears to also have the same n I've contacted Ralley Lexus both by phone and Email trying to explain that I am not the person that they deal with who appears to also have the same name as me. I have never been in Ralley Lexus nor owned a 2014 Lexus. Ralley Lexus has me confused with another person, which I have explained many times, yet they continue to contact me about a 2014 Lexus. More
by pkorman1
May 05, 2019
Joanne was great! Whoever I left the messages for, not so mu The tires were rotated improperly. I said as much in the text I replied to, and I called and left a message for Frank asking to come in and get it squ The tires were rotated improperly. I said as much in the text I replied to, and I called and left a message for Frank asking to come in and get it squared away. NO RESPONSE. More
by KSHEEHAN865
Other Employees Tagged: Robert Heyman, Frank Licari
April 30, 2019
Very happy with the service department. Joanna in the service department is very thorough, friendly and helpful. I am also happy with the mechanics that work on my car. The facility is k Joanna in the service department is very thorough, friendly and helpful. I am also happy with the mechanics that work on my car. The facility is kept very neat and clean. It is a pleasure doing business with them. More
by Maria F.
April 25, 2019
Terrific service I have always had a wonderful experience dealing with Rallye Lexus. I am especially grateful to Joanna Oates who has been my service representative fo I have always had a wonderful experience dealing with Rallye Lexus. I am especially grateful to Joanna Oates who has been my service representative for many years. More
by IAYATTER
Other Employees Tagged: Neil Fogel
April 22, 2019
Professional and efficient Very courteous people. Quick and efficient service. I had a great experience here, very rare I do with repair shops, Honest, Good service, excellent Very courteous people. Quick and efficient service. I had a great experience here, very rare I do with repair shops, Honest, Good service, excellent customer service, extremely clean and good prices. I will definently go back to do any preventive maintenance and repairs on my cars. Good job guys. I am 100% satisfied. Keep up the good work. More
by SYELENA76
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Frank Licari, Michael Montijo, Pamela Palasciano
April 22, 2019
A job well done Always a pleasant service appointment. Job gets done right the first time and never feel pressured to do something that isn't necessary at the time. Always a pleasant service appointment. Job gets done right the first time and never feel pressured to do something that isn't necessary at the time. More
by TOM
Other Employees Tagged: Maria Santoro
April 19, 2019
Excellent awevice The service center provides excellent service. The service reps are polite, helpful and accommodating I My wait was not extreme and I was happy that I The service center provides excellent service. The service reps are polite, helpful and accommodating I My wait was not extreme and I was happy that I was able to catch up on work while waiting due to the desk in waiting area.. I also enjoyed the refreshments provided. More
by amoorenyc
Other Employees Tagged: Paul Ok , Andy Malebranche, Pamela Palasciano
