

Dealership Experience
21 yrs, 8 mos
Industry Experience
33 yrs, 8 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
719 Reviews
Write a Review719 Reviews of Joanna Oates
July 23, 2025
I am always more than pleased with the efficiency and professionalism of your Service Center. It is definitely a main factor in my always choosing your dealership. professionalism of your Service Center. It is definitely a main factor in my always choosing your dealership. More
Other Employees Tagged: Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan
July 20, 2025
Everybody at Rallye Lexus Service Department are excellent. I can't imagine not having my car serviced there. I feel like a family member there and that they have my back in all maintenance matters excellent. I can't imagine not having my car serviced there. I feel like a family member there and that they have my back in all maintenance matters . More
July 15, 2025
Upon arrival, the service reps exhibited care and concern relative to repairing my rear windshield damaged by vandalism. Joanna Oates promptly honored my request for a loaner vehicle and prepared required p relative to repairing my rear windshield damaged by vandalism. Joanna Oates promptly honored my request for a loaner vehicle and prepared required paperwork in a professional and timely manner. Joanna also assisted in retrieving and emailing photos that were taken of the damage which were requested by my insurance company. Took a few moments to relax and refresh in the Rallye Lexus Lounge knowing my Lexus was in good hands before heading out on an extremely hot and humid day! Repairs were done to my complete satisfaction and the car was throughly cleaned to remove the shards of broken glass! Thanks to all! More