Dealership Experience
22 yrs, 9 mos
Industry Experience
34 yrs, 9 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
793 Reviews
Write a Review793 Reviews of Joanna Oates
August 26, 2018
Excellent Professional well run dealership 26 years a customer Same salesman That pretty much sums it up Customers are treated like family Can't wait to shop at the new facility 26 years a customer Same salesman That pretty much sums it up Customers are treated like family Can't wait to shop at the new facility More
Other Employees Tagged: Anthony Costanzo, Mike Reidy , Robert Heyman, Frank Licari, Pamela Palasciano, Jay Rosenthal
August 22, 2018
Excellent Been a customer for 26 years. Excellent all around customer commitment. Stable employment base makes it easy when dealing with the same faces all the Been a customer for 26 years. Excellent all around customer commitment. Stable employment base makes it easy when dealing with the same faces all the time. Can't wait to see the new facility More
Other Employees Tagged: Anthony Costanzo, Mike Reidy , Robert Heyman, Frank Licari, Jay Rosenthal
August 22, 2018
Effecient and friendly I have being a customer for 13 years and always left very satisfied and happy. Friendly and courteous staff with a smile. Always helpful and responsiv I have being a customer for 13 years and always left very satisfied and happy. Friendly and courteous staff with a smile. Always helpful and responsive to concerns. My car ALWAYS look spectacular after all my visits. More
August 21, 2018
Service you would expect from a luxury brand. I have been a Rallye Lexus customer for 13 years. I have leased 7 Lexus vehicles from Rallye and currently have 2 vehicles from this dealer. The Lex I have been a Rallye Lexus customer for 13 years. I have leased 7 Lexus vehicles from Rallye and currently have 2 vehicles from this dealer. The Lexus brand is unparalleled for luxury and reliability. Rallye Lexus reflects the brand's quality. More
Other Employees Tagged: Richie Repanes , Frank Licari, Pamela Palasciano
August 17, 2018
Servicing/maintenance I have found the dealership very efficiently run - with very competent technical and management staff. Support staff are equally competent and effici I have found the dealership very efficiently run - with very competent technical and management staff. Support staff are equally competent and efficient - delivers repaired/serviced vehicle in good time as per prior indication/advice. The facility is well maintained and tidy at all times. I cannot vouch on price as I have dealt with only this dealership from where I bought the vehicle about 14 years ago. I guess the price should be competitive for repairs/servicing. More
Other Employees Tagged: Michael Montijo
August 09, 2018
Excellent service with great follow up Whenever I go to Rallye Lexus in Glen Cove whether it's mu sales associate or service person the service is always great. Follow up is superb. Whenever I go to Rallye Lexus in Glen Cove whether it's mu sales associate or service person the service is always great. Follow up is superb. More
Other Employees Tagged: Anthony Costanzo , Frank Licari, Andy Malebranche
August 09, 2018
GREAT PLACE I drive from Brooklyn always because the level of service is outstanding. I can't imagine ever dealing with anyone else. Been coming for years and abo I drive from Brooklyn always because the level of service is outstanding. I can't imagine ever dealing with anyone else. Been coming for years and about to upgrade to another vehicle. More
Other Employees Tagged: Richie Repanes , Pamela Palasciano
August 08, 2018
Incredibly polite and professional treatment to it’s custome I am on my third RX350 and this dealership has been phenomenal with their service center. The attention, courtesy, assistance and car loaner program I am on my third RX350 and this dealership has been phenomenal with their service center. The attention, courtesy, assistance and car loaner program are absolutely a true delightful experience. More
Other Employees Tagged: Richie Repanes, Anthony Costanzo, Mike Reidy , Frank Licari
August 07, 2018
Excellent I had an excellent experience. My service writer Joanna Oates was extremely professional, knowledgeable, courteous, and very pleasant. She made my I had an excellent experience. My service writer Joanna Oates was extremely professional, knowledgeable, courteous, and very pleasant. She made my visit an excellent experience. I was taken care of in a very timely manner. I believe the mechanic who worked on my car was James Oates, also knowledgeable and professional. Having an experience like this would most certainly lead me to recommend this service center to anyone. More
Other Employees Tagged: Richie Repanes , James Oates
August 07, 2018
My last service visit As always the team at Rallye Lexus was wonderful. They always take care of me and do a great job with our lexus. They are one of the reasons I would As always the team at Rallye Lexus was wonderful. They always take care of me and do a great job with our lexus. They are one of the reasons I would purchase again from Rallye Lexus More

