Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
736 Reviews

Dealership Experience

21 yrs, 11 mos

Industry Experience

33 yrs, 11 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

736 Reviews

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736 Reviews of Joanna Oates

October 04, 2025

Dealership Rating
Employee Rating

Top notch, courteous and extremely helpful people, experts in regards all services performed every single time More

by jrwagnerlaw
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

October 04, 2025

Dealership Rating
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Excellent service and very friendly and helpful staff that is a pleasure to have basically next door to my home. More

by jfazzala11
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2025

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

October 03, 2025

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Service was excellent and waiting area had all the amenities to make it a comfortable wait. Staff was very pleasant. More

by JGLEW99
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Sullivan

Oct 03, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

October 03, 2025

Dealership Rating
Employee Rating

Quality dealership! From sales to service! We are super happy with our treatment and will definitely return when looking at future vehicles to purchase. More

by MIKEP237
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

September 30, 2025

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Staff was Very friendly, very knowledgeable, very helpful and great assistance from staff. Making appointment was easy More

by Sinu.v.jacob
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 30, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

September 30, 2025

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Employee Rating

Pleased with service & repairs Family has Been doing business with Rally for over 30 years & veery satisfied. More

by LSGNY33
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 30, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

September 30, 2025

Dealership Rating
Employee Rating

Excellent No complaints Great service. Polite, respectful staff, skilled technicians This is my 5th Lexus from this dealer. More

by DRLESLEENYMAN
Service Price Transparency
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Recommend Dealer
Yes
Sep 30, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

September 08, 2025

Dealership Rating
Employee Rating

My service experience at Rallye Lexus was very professional. Joanna was very pleasant and helpful More

by SALIERANO
Service Price Transparency
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Service Time
Recommend Dealer
Yes
Sep 08, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

September 05, 2025

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Employee Rating

Great facilities,amenities and staff. Special thanks to Joanna Oates who is always so pleasant and helpful!! More

by ajtetta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

August 30, 2025

Dealership Rating
Employee Rating

We have been working with Joanna for many years. She is a top tier professional who possesses a vast knowledge of all of the vehicles in conjunction with the ability to cultivate rapport and comfor More

by SGOOD5820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

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