![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/badge-certified-employee-mobile.png)
![Joanne Palmer at Subaru of Utica](https://cdn-user.dealerrater.com/images/dealer/29980/employees/62e17dd37d2b.jpg)
94 Reviews
Write a Review94 Reviews of Joanne Palmer
March 06, 2024
did not have appointment,was concerned because tire pressure light remained on after checking that all tires at proper inflation. offered could wait,20-30 min to have checked or make appointment for ne pressure light remained on after checking that all tires at proper inflation. offered could wait,20-30 min to have checked or make appointment for next day. opted to wait,problem found,leaking valve stem. problem fixed,system check done. More
Other Employees Tagged: Nick Orbinati
March 02, 2024
Very professional, courteous and helpful. Even with a crush of extra service due to a storm they made the visit a good one. Even with a crush of extra service due to a storm they made the visit a good one. More
Other Employees Tagged: Vincent Gonzalez, Justinj Sturtevant
February 29, 2024
Pleased but wait time was double the time I was told it would be when I got there would be when I got there More
Other Employees Tagged: Nick Orbinati
February 23, 2024
I went in for clanging noises underneath my car. They fixed that. Plus they found a dangerous gash in one of my tires that would have been a huge problem if not fixed. I got a new tire to replace th They fixed that. Plus they found a dangerous gash in one of my tires that would have been a huge problem if not fixed. I got a new tire to replace the unfixable tire. Saved me from a huge future problem. Thanks Subaru!!! More
Other Employees Tagged: Nick Orbinati
February 23, 2024
Like the way customers are handled from check-in to check-out. Person to person dialog and video explaining what is planned and what is being. And everything was explained thoroughly, even where the c check-out. Person to person dialog and video explaining what is planned and what is being. And everything was explained thoroughly, even where the car was in the parking lot. 2 thumbs up!!!! More
February 23, 2024
The service was professional and courteous. The video of the service was greatly appreciated, all the service people are knowledgeable and friendly. The video of the service was greatly appreciated, all the service people are knowledgeable and friendly. More
Other Employees Tagged: Tyler Basset
February 23, 2024
It was my first time getting serviced here and I was not sure what to expect but Joanne was wonderful and walked me through everything. Service was quick. I was told 1 hour and it was under that. I never go sure what to expect but Joanne was wonderful and walked me through everything. Service was quick. I was told 1 hour and it was under that. I never got the video but that’s ok, hopefully next time as I think that’s a cool feature that my old retailer didn’t have. One of the service providers even showed me a few tricks on the app I didn’t know about. More
Other Employees Tagged: Vincent Gonzalez, Jonson Moreland
February 22, 2024
Love love the Service Team at Subaru of Utica! ! I always feel welcomed & appreciated & comfortable!! ! I always feel welcomed & appreciated & comfortable!! More
Other Employees Tagged: Dan Perkins, Tyler Davos , Mike Green