Joanne Palmer
Joanne Palmer at Subaru of Utica

Joanne Palmer | Page 8

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
155 Reviews
4.8

155 Reviews

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155 Reviews of Joanne Palmer

May 29, 2024

Dealership Rating
Employee Rating

All I expected from my appointment was taken care of in a timely manner. Thank You! More

by ETROST
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

May 30, 2024

Subaru of Utica responded

Thank you for the kind words. Come visit us anytime!

May 29, 2024

Dealership Rating
Employee Rating

Joanne was knowledgeable, polite, and respectful. Inspection took a little longer than anticipated. Nice waiting area. More

by HUSKYFAN83
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2024

Subaru of Utica responded

Thank you for the feedback! We're glad to hear Joanne provided excellent service and that you enjoyed our waiting area. Apologies for the longer-than-expected inspection time, we'll work on improving this aspect.

May 22, 2024

Dealership Rating
Employee Rating

The staff are friendly and professional. Tyler reviewed all of the information so that I could make an informed decision, the building is always clean and organized, More

by MCKERNAN.BARBARA
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Tyler Basset

May 23, 2024

Subaru of Utica responded

We're glad to know you had a positive experience with our team at Subaru of Utica, and that Tyler was able to provide all the information needed for your decision. We appreciate your feedback about our clean and organized facility too!

May 20, 2024

Dealership Rating
Employee Rating

Jeanne Palmer was very pleasant and informative. She explained things and went over services in detail. It was nice that she was honest and made references to her own experiences. More

by CINDI4175
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 20, 2024

Subaru of Utica responded

We're glad to know that you had a positive experience with Jeanne at Subaru of Utica. Her honesty and detailed explanations are indeed valuable! Thanks for sharing your feedback, we appreciate it!

May 16, 2024

Dealership Rating
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Excellent service and friendly, knowledgeable people working there. Good experience. Would recommend this dealership to my family and friends. More

by KAHAMELINE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 16, 2024

Subaru of Utica responded

Kahameline, we're so glad to know you had a good experience at Subaru of Utica and found our team friendly and knowledgeable. Thanks for recommending us to your family and friends!

May 16, 2024

Dealership Rating
Employee Rating

I have always had a good experience with the service . . The service reps and technicians have been knowledgeable and courteous. More

by SROUNDS
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2024

Subaru of Utica responded

We're glad to know you've consistently had a good experience with our service team at Subaru of Utica. We appreciate your feedback and look forward to continuing the trend!

May 15, 2024

Dealership Rating
Employee Rating

Everyone was very knowledgeable and was able to fix my brakes quickly and accurately on the same day I brought my car into the shop. More

by ILACOOP44
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 16, 2024

Subaru of Utica responded

We're glad to know our team at Subaru of Utica was able to assist with your brakes efficiently and accurately. Thanks for trusting us with your vehicle, we appreciate the positive feedback!

May 13, 2024

Dealership Rating
Employee Rating

Quick, easy, and professional service. I had an excellent experience. The waiting room was comfortable and I enjoyed the snacks provided. Would recommend.. More

by GGOGEL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

May 13, 2024

Subaru of Utica responded

We're glad to know you had a quick and easy experience at Subaru of Utica! It's great that our waiting room and snacks added to your visit. Thanks for recommending us, we appreciate it!

May 10, 2024

Dealership Rating
Employee Rating

No complaints. Time as promised. Joanne reminded us about lifetime oil change service feature we had agreed to when we bought our car, so the check up was no cost. More

by RCAVANO
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

May 13, 2024

Subaru of Utica responded

We're glad to know that Joanne and our team at Subaru of Utica could provide you with a timely service check-up, reminding you about the lifetime oil change feature. We appreciate your positive feedback!

May 10, 2024

Dealership Rating
Employee Rating

Hassle free experience. I only needed an oil change and tire rotation but the service was done professionally and in a timely manner. Joanne noticed that I am a veteran and More

by LJORDAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

May 10, 2024

Subaru of Utica responded

We're glad to know your visit for an oil change and tire rotation at Subaru of Utica was hassle-free. Thank you for acknowledging Joanne's attention to detail - she'll be pleased to see this!

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