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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 16

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

November 07, 2024

Dealership Rating
Employee Rating

Fast and efficient service on a Saturday morning. I go there for all my leases. More

by kmb1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 05, 2024

Dealership Rating
Employee Rating

Joann cares about her clients and gives them first rate service. I recommend Colonial highly because of her More

by SHIPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 06, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

November 04, 2024

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Employee Rating

Joe B was exceptional. The entire staff diligently helped me to get my vehicle back in record time. Absolutely, no pressure just quality service. If I could give them six More

by MARTIN9968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia

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Nov 06, 2024

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 04, 2024

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Employee Rating

Very informative, answered all my questions and kept me up to date on cost and time. More

by RFH1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon

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Nov 06, 2024

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 03, 2024

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Employee Rating

Repairs performed in the time frame stated up front. They kept in touch with texts, pictures, and videos during the repairs process. Very satisfied. More

by daveshai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, Dave, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 01, 2024

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Employee Rating

Helpful, courteous and friendly people. Wonderful crew! Always willing to help me out with whatever I need. More

by GIZZYME5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

November 01, 2024

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Employee Rating

Great service and people On time appointment . Great coffee and nice waiting room Regards jn More

by joseph.monahan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 01, 2024

Colonial Nissan of Medford responded

Thank you, Joseph, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 31, 2024

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Employee Rating

bad service the car still have the same problem i just brought this car and have problem More

by DOUGLASMILORD1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Licona

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Nov 04, 2024

Colonial Nissan of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Alex Chase, Service Manager achase@nissanofmedford.com

October 31, 2024

Dealership Rating
Employee Rating

Exceptional service! ! Highly recommended. Joanne is a true pleasure!!such a professional. I will be back More

by sue.abbott36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Colonial Nissan of Medford responded

Thank you, Sue, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joanne here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 25, 2024

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Employee Rating

I think you have great people in your workplace. I had a great experience. May you apply this professionalism for the days to come. More

by mmalincov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Oct 27, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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