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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 32

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
546 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

546 Reviews

Write a Review

546 Reviews of Joanne Sasso

December 06, 2023

Dealership Rating
Employee Rating

Michael Simon has been my dealer with 4 vehicles now at this location. He's awesome and doesn't upsell other vehicles from the specs I want. Will give the option on the specs like Standard Rogue VS SL an More

by JSIMBAJO01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Carl Tagliamonte , Blanca Escobar, Mike Simon

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Dec 06, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

December 06, 2023

Dealership Rating
Employee Rating

They were on time, efficient and did what was required and I was grateful for their service More

by cappamagna30
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia , Alex Chase

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Dec 06, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex, Andy, and Joanne met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

December 04, 2023

Dealership Rating
Employee Rating

Joanne was extremely professional and appreciated the follow up calls with status of my vehicle. My overall experience with Colonial was top notch. Will definitely return for future maintenance. Thank Yo More

by achiavetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Dec 05, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. Joanne, Jessica, and the team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

December 04, 2023

Dealership Rating
Employee Rating

Great experience, took the car in for a recall and for a check engine light, they fixed everything, and written down what other repairs were needed. More

by BurkD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Colonial Nissan of Medford responded

Burk, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanne met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

December 02, 2023

Dealership Rating
Employee Rating

I've been a customer for sales and service for years. Everyone there is kind, courteous and professional. I highly recommend Colonial Nissan! More

by bec371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia , Alex Chase

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Dec 04, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

November 30, 2023

Dealership Rating
Employee Rating

Everyone was very knowledgeable about my car and was able to efficiently help me. Even when Joanne didn’t know how to do something that I had asked about, she was able to help me in a different way which I v More

by kklagan789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 30, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 30, 2023

Dealership Rating
Employee Rating

Great experience! Everything went very well and I am very satisfied with the service I received More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 30, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 29, 2023

Dealership Rating
Employee Rating

Joanne and Jessica were both very kind and helpful. I love coming here for my car services. More

by khnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 30, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Joanne and Jessica here at Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 29, 2023

Dealership Rating
Employee Rating

Both ladies were super nice but I delt more with Joanne. Very professional and curteous More

by jkhoury2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 30, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 29, 2023

Dealership Rating
Employee Rating

Joanne is the best service rep I've ever dealt with. I can't say I want my van to break down again, but I know I'll be in God hands . More

by rstanton272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex

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Nov 29, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Joanne and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

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