Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford
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Joanne Sasso | Page 33

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.8
333 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

42 yrs

Languages Spoken

English English

4.8

333 Reviews

Write a Review

333 Reviews of Joanne Sasso

July 13, 2022

Dealership Rating
Employee Rating

great people all friendly and they seem to all work well together will see them all in the future More

by JBELLIZIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 14, 2022

Colonial Nissan of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

Aug 12, 2023

JBELLIZIA responded

Thank you

July 12, 2022

Dealership Rating
Employee Rating

Amazing staff, they are friendly, they explained everything to me. So happy to come back again More

by pmedinarojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Jul 12, 2022

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

July 12, 2022

Dealership Rating
Employee Rating

Affable and respectful service, expert and prompt repairs, trainable and fair pricing. What’s better than that?! More

by vxa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2022

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

July 12, 2022

Dealership Rating
Employee Rating

It was easy to schedule an appointment, the stuffs were professional, they did work professionally and left a ticket on my windshield to not forget about the next appointment that is helpful. I changed and More

by EVROCONSULT.YS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2022

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Nissan of Medford. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

July 12, 2022

Dealership Rating
Employee Rating

This dealership is one of the few I've ever dealt with the truly cares about their customer satisfaction from the general manager on down More

by EROSSELLE86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 13, 2022

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

July 12, 2022

Dealership Rating
Employee Rating

the service dept was wonderful had all my problems addressed and they even cleaned my car the staff was easy to talk to they explained the repairs they even offered to drop me off @ home and pick me More

by peter67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2022

Colonial Nissan of Medford responded

Thank you for your business and this review, Peter. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

June 30, 2022

Dealership Rating
Employee Rating

Good attention, punctuality, clear information about the service that should be done in my car More

by Jannet Urrego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Blanca Escobar, Jessica Licona , Michael King, There is one more employee, but I can’t remember the name.

Jul 04, 2022

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

Service department is extremely well run. Give honest fair service with care and reliability! The best service department I have ever been to. More

by MSKOMURSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Islami

Jun 28, 2022

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

I appreciate the tech’s discovery, but was there for 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were comple More

by MRALVAREZ423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 28, 2022

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

Been going to Nissan for years bought 3 cars here so far everyone is so very knowledgeable and helpful. I also take my car to be serviced. I am very satisfied with everyone at this dealership especially More

by AMARINO7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Jun 28, 2022

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

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