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Joanne Sasso
584 Reviews
Dealership Experience
18 yrs, 1 mo
Industry Experience
44 yrs, 4 mos
Languages Spoken
English
584 Reviews
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584 Reviews of Joanne Sasso
Verified Customer
July 24, 2026
Notified of an airbag light on at 3:40 in the afternoon, a voicemail which I didn’t get until AFTER picked the car up at 4:15, this needed to have been told to the customer in the morning. It is mandatory t a voicemail which I didn’t get until AFTER picked the car up at 4:15, this needed to have been told to the customer in the morning. It is mandatory to let the customer know timely of a safety issue, I would have left the car another day to have it assessed which would have been 1) safer and 2) would have also saved me several hundred $$ in diagnostic fees. Whether it is a busy day or not, it was dissapointing to have this kind of service after many years of having my car serviced here. Additionally, it was asked by Joanne if I wanted my oil change performed when I dropped it off and I said that it would be great if that was posssible, but that I understood given that I was an unexpected add on to the schedule that it might not be possible. Was unpleasantly surprised to have WRITTEN on the bottom of the paperwork on car pickup that the “customer declined routine service” which was completely a falsehood. Again, very disappointing. I understand that it may have been a busy day, but that is no excuse for poor communication and poor service. More
by SKYLERJOSHI
Other Employees Tagged: Jessica Licona
July 23, 2026
True professionals with excellent customer service. I brought my Mom’s car there for service and they took great care to make sure all her needs were taken care of. I brought my Mom’s car there for service and they took great care to make sure all her needs were taken care of. More
by CARMBEN12
Other Employees Tagged: Jessica Licona
July 22, 2026
Great service, got an oil change multi point inspection and tire rotation, staff was friendly and courteous. Took me on time and didn’t wait long. and tire rotation, staff was friendly and courteous. Took me on time and didn’t wait long. More
by gje1123
Other Employees Tagged: Jessica Licona
July 16, 2026
Always get great service with Joanne who takes care of everything with extreme knowledge, compassion, and empathy. Also get great support from Joe, Andy & Gerson who are always there to help everything with extreme knowledge, compassion, and empathy. Also get great support from Joe, Andy & Gerson who are always there to help More
by rsrockwell27
July 09, 2026
That’s a very good place, they’re so kind and the service was be done quickly. The attendant Jessica is so kind, friendly and helpful. I’m totally recommending!!! was be done quickly. The attendant Jessica is so kind, friendly and helpful. I’m totally recommending!!! More
by andersondideus
Other Employees Tagged: Jessica Licona
July 09, 2026
The Dealership and its team of employees are great! ! So helpful and accommodating! I would highly recommend! ! So helpful and accommodating! I would highly recommend! More
by ANNSILVIO
Other Employees Tagged: Kathy Escobar, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo
July 03, 2026
They are responsive and accommodating! Provided a ride when dropping car for service which is a bonus! Easy to schedule and complimentary oil change appreciated! Provided a ride when dropping car for service which is a bonus! Easy to schedule and complimentary oil change appreciated! More
by cheriseesq2
Other Employees Tagged: Jessica Licona
July 03, 2026
Joanne was GREAT, very friendly, clear and communicative. They reached out right away to report the diagnostic and discuss my options, and the car was ready ahead of schedule. Very happy customer here. They reached out right away to report the diagnostic and discuss my options, and the car was ready ahead of schedule. Very happy customer here. More
by LRUSHFELDT.STUFF
Dealership Inventory (194 Vehicles)
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
