Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 3

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.9
584 Reviews

Dealership Experience

18 yrs, 1 mo

Industry Experience

44 yrs, 4 mos

Languages Spoken

English English

4.9

584 Reviews

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584 Reviews of Joanne Sasso

September 10, 2026

Dealership Rating
Employee Rating

I brought my vehicle for scheduled maintenance and I was seen on time! The staff is Fantastic! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Colonial Nissan of Medford responded

Knowing that your scheduled maintenance was completed on time means a lot to our service team. We’re glad our staff could make the process smooth and give your Nissan Altima prompt attention. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 10, 2026

Dealership Rating
Employee Rating

Competent, fast, and efficient. Talked through the options for handling a needed repair due to a recall. Well done. More

by josh.ensign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 10, 2026

Colonial Nissan of Medford responded

We’re glad our service team could quickly and clearly walk you through the recall repair on your Altima. Knowing you found the process competent and efficient means a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 07, 2026

Dealership Rating
Employee Rating

I can always count on Colonial Nissan to follow through on any maintenance or repairs that I need done to my vehicle. More

by CAESARE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 08, 2026

Colonial Nissan of Medford responded

Knowing that you can rely on us for maintenance and repairs means a lot to our service team. Thank you for trusting our service department with your Nissan Murano. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 07, 2026

Dealership Rating
Employee Rating

I can always count on Colonial Nissan to follow through on any maintenance or repairs that I need done to my vehicle. More

by CAESARE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 08, 2026

Colonial Nissan of Medford responded

We’re glad you can always count on us for your Murano’s maintenance and repairs. Your trust in us means a lot to our service team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 07, 2026

Dealership Rating
Employee Rating

My Colonial Nissan/Medford liaison Joanne was GREAT! ! Very helpful and kind. Made a stressful experience better. More

by sharonsworkout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Colonial Nissan of Medford responded

We’re glad Joanne could bring kindness and support to the service on your Rogue, making it feel less stressful. Your praise of her helpfulness means a great deal to our service department. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 25, 2026

Dealership Rating
Employee Rating

Really easy to make appts, get into service, hear what's needed with accurate estimates of what it will cost, followed by easy pick up and payment! They also let me know that the maintenance that had to be More

by PEGGI.IEBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , And Derrick helped out a lot too!

Aug 25, 2026

Colonial Nissan of Medford responded

Knowing that scheduling service and pickup for your Nissan Rogue was effortless means a lot to our team. It’s great we could explain the needed repairs and arrange to clear those clogged drains during your regular oil changes for extra convenience. Your feedback and five-star rating mean a great deal to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 16, 2026

Dealership Rating
Employee Rating

Service dept provided me fast, efficient service and suggested only necessary service at my last visit before I was taking a long trip. More

by DAVIDJKALE99
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 16, 2026

Colonial Nissan of Medford responded

Your note about suggesting only the necessary services for your Pathfinder before your long trip highlights our team’s commitment to practical care. Hearing that you found our work fast and efficient means a lot to our team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 10, 2026

Dealership Rating
Employee Rating

All went really well and they finished before they said it would be done! I loved the Uber service to and from my job! Great job! More

by matthew.boyd89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Aug 11, 2026

Colonial Nissan of Medford responded

Knowing that service on your Nissan Kicks wrapped up ahead of schedule and that the Uber shuttle fit seamlessly into your workday is rewarding. Your kind words and five-star rating mean a lot to our service team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 03, 2026

Dealership Rating
Employee Rating

I have always had my Altima serviced at Colonial Nissan. They make it easy to have the work done there as they provide drop off and pick up at my house when I take in my car. And most important, they kee More

by NANPDO233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Aug 03, 2026

Colonial Nissan of Medford responded

Thank you for trusting our service team with your Altima over the years. We’re glad our home pickup and delivery makes maintenance more convenient. It’s rewarding to know your 2012 Altima stays reliable after each visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 30, 2026

Dealership Rating
Employee Rating

The staff were amazing, and the service appointment was much faster than anticipated. Thanks for such a great experience. More

by dolores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Colonial Nissan of Medford responded

It’s fantastic to know our team made a great impression and completed your Nissan service appointment ahead of schedule. Thank you for sharing your feedback, and we’re ready to help with any future needs. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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