Jody Cruce

I purchased the platinum svc package that includes free towing. I was promised tow reimbursement several times. I provided receipts and proof. Never reimbursed. So Palmer basically stole $170 from me. towing. I was promised tow reimbursement several times. I provided receipts and proof. Never reimbursed. So Palmer basically stole $170 from me. More

by kpb30022 Verified Customer Verified Customer

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Jodie and the team are consistently excellent in their hospitality, quality of service, and value. I have been going to Palmer Dodge for nearly two years, and the commitment to world-class customer servic hospitality, quality of service, and value. I have been going to Palmer Dodge for nearly two years, and the commitment to world-class customer service is amazing. I would highly recommend to anyone looking to purchase and get their service to visit Palmer Dodge Chrysler Jeep Ram. More

by RONLUGO Verified Customer Verified Customer

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Luis is great! He always makes sure that my car is driving safe! He has great customer service. He always makes sure that my car is driving safe! He has great customer service. More

by rollinsh25 Verified Customer Verified Customer

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They do great work and always take care of my truck no matter how I abuse it. matter how I abuse it. More

by ANDREWPMERKER Verified Customer Verified Customer

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Very disappointing. Purchased my Rubicon from Palmer's a month ago. I wanted Rubicon with side steps because it was too tall for my kids. The sales people said parts tea Purchased my Rubicon from Palmer's a month ago. I wanted Rubicon with side steps because it was too tall for my kids. The sales people said parts team can help with it. They showed me options to choose from and luckily they had the side steps that I wanted in stock. They asked me if I wanted to pay out of pocket or include it in my car price deal. Decided to include in a car price -> signed a contract -> Got a new car key and made sure when we had to come back for the side steps with sales ppl -> they said "parts team will give you a call when they are available". "Sounds perfect. Give me a call anytime. Bye!". -> Waited over a week, never got a call from them. so I had to call. -> Parts team said that sales and finance team did not include the side steps in my car price by accident, so asked if I could pay $1k out of my pocket. -> I said "I could. but please double check with sales or finance if they could change the contract or do anything about it before I pay and make an appointment.". "Sure, will do". -> Never called like the last time. -> I called the sales to see how he handles it. the answer was that he was getting different answers from a manager and finance team so be would give me a call after checking with them. -> has been a week, never called again. Super irresponsible, Untrustworthy. Lack of customer service. Just need to sell their cars 💵💵💵 I'm purchasing and installing my side steps from others. Never going back to Palmer's. More

by Hyejin Verified Customer Verified Customer

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Had an issue with my jeep and they were able to figure it out in about 2 days. Amazing considering the last shop just held on to it for 2 weeks and still couldn’t give me a diagnosis. out in about 2 days. Amazing considering the last shop just held on to it for 2 weeks and still couldn’t give me a diagnosis. More

by andrewraygoza2015 Verified Customer Verified Customer

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Great service, great follow up and great experience. I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesom I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesome to work with. More

by garyroyal Verified Customer Verified Customer

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This dealership is a always a joy to work with. They are always professional and courteous! They are always professional and courteous! More

by ELITEMOTORS45 Verified Customer Verified Customer

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★★★★★ Palmer Dodge & Dave Keller = Perfection! Routine maintenance has never been this easy! Dave Keller at Palmer Dodge provided next-level service—professional, efficient, and genuinely cares Routine maintenance has never been this easy! Dave Keller at Palmer Dodge provided next-level service—professional, efficient, and genuinely cares about customers. He kept me informed, made sure everything was done right, and had me back on the road in no time. The team here operates like a well-oiled machine, and the customer service is second to none. If you want a stress-free experience and top-tier care for your vehicle, Dave Keller is the guy to see! Highly recommend! More

by robertsparadigm Verified Customer Verified Customer

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★★★★★ Exceptional Service at Palmer Dodge! Brought my car in for routine maintenance, and Dave Keller made the entire experience effortless. From start to finish, he was professional, atten Brought my car in for routine maintenance, and Dave Keller made the entire experience effortless. From start to finish, he was professional, attentive, and went the extra mile to ensure everything was done perfectly. Service was quick, thorough, and top-quality—Palmer Dodge truly sets the standard. If you want a dealership that values its customers and delivers outstanding care, this is the place to go. Ask for Dave Keller—you won’t be disappointed! More

by robertsparadigm Verified Customer Verified Customer

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