Jody Cruce

Quick, helpful, informative. Very good customer service and care. Patient and understanding. Timing was good and sent updates. Very good customer service and care. Patient and understanding. Timing was good and sent updates. More

by rvharkhani Verified Customer Verified Customer

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I just purchased my third Jeep from Palmer Dodge Chrysler Jeep Ram, and once again, they absolutely exceeded my expectations. Every experience I’ve had here has been smooth, stress-free, and genuinely enjoya Jeep Ram, and once again, they absolutely exceeded my expectations. Every experience I’ve had here has been smooth, stress-free, and genuinely enjoyable. Cole, Casey, Jody, and Bowen are all incredible to work with—knowledgeable, honest, patient, and truly focused on making sure you leave happy. They take the time to answer questions, explain everything clearly, and never make you feel rushed or pressured. It says a lot when you keep coming back to the same dealership, and Palmer continues to earn my trust every time. If you’re looking for a dealership that treats you like a person (not just a sale), this is the place to go. I couldn’t recommend them more! More

by jennastaiti Verified Customer Verified Customer

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They fail to know even the basics about Jeep. I keep coming back with the same issue. They are unable to effectively diagnose or manage the problem I keep coming back with the same issue. They are unable to effectively diagnose or manage the problem More

by jfkphd Verified Customer Verified Customer

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Best customer service. Always have my car done on time and so communicative of the whole process. Always have my car done on time and so communicative of the whole process. More

by angelarwingard Verified Customer Verified Customer

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They took time to understand what I wanted, and they delivered the right car for me. delivered the right car for me. More

by Radiator Verified Customer Verified Customer

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We've been buying cars from Palmer Dodge for over 20 years now. Between Tony White, our salesperson and Thomas in financing, they make for a smooth transaction! Kudos! years now. Between Tony White, our salesperson and Thomas in financing, they make for a smooth transaction! Kudos! More

by lindabusse Verified Customer Verified Customer

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This dealership and the people that work here are amazing. They are always so pleasant to work with and are always so helpful! amazing. They are always so pleasant to work with and are always so helpful! More

by ELITEMOTORS45 Verified Customer Verified Customer

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Rich Kinsey was great to work with. He is always very responsive and puts the customer's trust and satisfaction as his top priority. He is always very responsive and puts the customer's trust and satisfaction as his top priority. More

by garyroyal Verified Customer Verified Customer

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From start to finish the process was incredible. I felt like family. Everyone was wonderful and extremely helpful. I highly recommend Palmer to all of my friends and will be a lifelong customer now. I felt like family. Everyone was wonderful and extremely helpful. I highly recommend Palmer to all of my friends and will be a lifelong customer now. More

by mitch7686 Verified Customer Verified Customer

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Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented to me. Service center was purely reactive. More

by rparivechio Verified Customer Verified Customer

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