Jody Cruce
Jody Cruce at Palmer Dodge Chrysler Jeep Ram
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Jody Cruce | Page 2

General Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.6
290 Reviews
4.6

290 Reviews

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290 Reviews of Jody Cruce

March 05, 2024

Dealership Rating
Employee Rating

Great to work with, very nice team! And they took great care of us. Casey and Brandon got our deal done quickly. More

by FRANCESCAVEGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miller, Casey Cruce

Mar 06, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Francesca, thank you for taking the time to share your experience with us! We're thrilled to hear that Casey and Brandon were able to provide you with exceptional service. We appreciate your kind words and look forward to working with you again in the future.

February 29, 2024

Dealership Rating
Employee Rating

The service manager, David Keller, and the service writer. Kim are amazing! I love working with them when I go there, they always get me taken care of properly. More

by classic_ashley
Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper , Kim

Mar 01, 2024

Palmer Dodge Chrysler Jeep Ram responded

Ashley, thank you for sharing your positive experience with David and Kim! We are thrilled to hear that they provided excellent service during your visit. We appreciate your feedback and look forward to welcoming you back in the future.

February 21, 2024

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Employee Rating

Palmer serice center did my oil change and messed up not fixing bottom cap and it costed my vehicle go on smoke and stopped in the middle of road, dealers employees are very irresponsible, Seems dealers ser More

by DHANANJAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Keller, Dustin Perry

Feb 26, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear that you were still experiencing car trouble after your service. We would like to have the opportunity to diagnose and fix the issue, and help you get back on the road. Please reach out to us when you can. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 12, 2024

Dealership Rating
Employee Rating

Thomas jackson was fantastic! He was helpful, informative, and accomodating during our rainy day visit! Also appreciate Jody being engaged and getting the deal done! More

by mark.walters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Jackson

Feb 14, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Mark, thank you for your kind words! We're thrilled to hear that Thomas provided excellent service and that Jody helped make your visit a success. We appreciate your feedback and hope to see you again soon!

January 26, 2024

Dealership Rating
Employee Rating

Rich and Ryan did an awesome job. They were courteous and prompt with my repair More

by CHAD.FOSTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper , Rich Kinsey

Jan 28, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Chad, thank you so much for your kind words! We're thrilled that Rich and Ryan provided you with excellent service. If you ever need any further assistance, please don't hesitate to reach out.

January 25, 2024

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Employee Rating

Palmer jeep dodge ram is THE BEST hands down and the service center backs it up. Go see Sarah J. She understands customer service value and is knowledgeable about the products. Definitely won me over an More

by davidcoward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Keller, Kainen Beecher , Sarah J

Jan 26, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi David, thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Sarah. and our service center. We appreciate your loyalty and look forward to serving you again in the future!

January 06, 2024

Dealership Rating
Employee Rating

Great customer service. They remembered who I was after my last visit in which shows a lot of great customer service. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper, Zach Jordan , Jay Tremblay

Jan 08, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi JK! Thank you so much for your kind words. We strive to provide excellent customer service and it's fantastic to hear that we were able to make a lasting impression. We appreciate your support and hope to see you again soon!

January 06, 2024

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Employee Rating

I have been patronizing Palmer Dodge over the years with 6 different vehicles and was always satisfied. I have taken my truck there 4 or more times for the same issue and not only is it not fixed but now th More

by julianpaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Keller

Jan 09, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear that you've been unsatisfied with your recent service. We want to work with you to find the best solution, and provide you with the service you need. We hope to have the opportunity to solve this matter for you. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Jan 09, 2024

julianpaulk responded

It was not for a routine service, it was an issue that you guys have not fixed nor have done anything that you have promised to do. All i ever hear I will call you back when I speak to the manager. I have talked a manager at every level of your dealership and all have failed/lied.

January 04, 2024

Dealership Rating
Employee Rating

Jody is the most sand up owner in the car industry! I have bought 6 cars from them now and have never had any issues and have been very pleased with the group of guys on the team there! More

by weswiggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Gebhardt, Dustin Perry

Jan 08, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Wes, thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. We appreciate your continued support and look forward to serving you in the future.

January 03, 2024

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Employee Rating

These guys are amazing, they are not interested in a bad deal! They want me happy! More

by chrisjcorrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

Chris, thank you for your kind words! We truly strive to prioritize customer satisfaction and ensure a positive experience. If there's anything else we can do to enhance your happiness, please don't hesitate to let us know.

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