Jody Cruce | Page 28

great speedy service From the moment I arrived to the time I left I was treated like a special person, I appreciated the attention and there interest in resolving my servi From the moment I arrived to the time I left I was treated like a special person, I appreciated the attention and there interest in resolving my service needs. The service was completed when they said it would and there were no surprises when I checked out. I would recommend them to any one. More

by elleby300 Verified Customer Verified Customer

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This dealership has been my go-to option for over 12 years. From the sign out front with a positive thought of the day to the great GM- this dealership does not disappoint. years. From the sign out front with a positive thought of the day to the great GM- this dealership does not disappoint. More

by jasond0821 Verified Customer Verified Customer

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Excellent service. I dealt with Lee Brown, I highly recommend him as a sales consultant. Home delivery was great, kept us from driving 40+ miles back to dealer after some post sale installs were comple recommend him as a sales consultant. Home delivery was great, kept us from driving 40+ miles back to dealer after some post sale installs were completed. More

by volmem Verified Customer Verified Customer

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This was the fastest, most efficient car buying process I have ever experienced. From the moment I stepped in the door, I felt confident in my vehicle purchase because of the helpful staff. Highly recommend have ever experienced. From the moment I stepped in the door, I felt confident in my vehicle purchase because of the helpful staff. Highly recommend Palmer Dodge Chrysler Jeep and Ram! More

by GOADMALLARY Verified Customer Verified Customer

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Grace Dealership. Palmer always takes good care of me. Our service professional Hiram is Fantastic! We only use Palmer Dodge Chrysler Jeep for all of our service needs. me. Our service professional Hiram is Fantastic! We only use Palmer Dodge Chrysler Jeep for all of our service needs. More

by kjmelton Verified Customer Verified Customer

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Great customer service!!! Manager and agent were very helpful. I went looking at a used car and left with a brand new car. Thank you! helpful. I went looking at a used car and left with a brand new car. Thank you! More

by jmike3455 Verified Customer Verified Customer

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Great Dodge, Ram, Jeep, Chrysler dealer! I have bought 3 or 4 cars from Palmer since 2001. My 2001 Dakota had 240,000 miles on it when I recently traded it for a 17 Ram 1500. The sales peop I have bought 3 or 4 cars from Palmer since 2001. My 2001 Dakota had 240,000 miles on it when I recently traded it for a 17 Ram 1500. The sales people and service dept have always been easy to work with and honest. I recommend them as one of the best and most honest dealers in the metro Atlanta area. More

by Fred Verified Customer Verified Customer

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Sales Dept Experience The last car I purchased at Palmer Dodge was totaled in an accident at the end of June 2019 and the Sales Team went out of their away to get me into a The last car I purchased at Palmer Dodge was totaled in an accident at the end of June 2019 and the Sales Team went out of their away to get me into a new vehicle as quickly as possible. I would like to thank Tony White and all those in Sales who assisted in me my time of need. This is the reason I have returned to Palmer Dodge for the past 25+ years. I have always got the BEST service at Palmer Dodge and the employees in the Sales Dept never disappoint. Thanks! More

by rrballi560 Verified Customer Verified Customer

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My service was excellent Winston is my service advisor is always a great experience with him I think Dodge Palmer forgetting my truck in and out always a great experience with him I think Dodge Palmer forgetting my truck in and out More

by Tony woods 320 Verified Customer Verified Customer

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Worst Service I ever had on any car I've owned (35 years) 1st service (oil change and tire rotation) of our new jeep and the service tech used a air gun to tighten the wheel nuts on my $56K jeep. No torque w 1st service (oil change and tire rotation) of our new jeep and the service tech used a air gun to tighten the wheel nuts on my $56K jeep. No torque wrench was used! When I asked the service advisor he said they only have 90 psi for the air gun and all dealers do it that way! I stated you could have 90 psi and still have the air gun over torque the lug nuts. I asked them to torque the lug nuts properly. Service tech smirked at me and then went around with a torque wrench. I stated you need to loosen the wheel nuts and retorque them properly as he laughed at me... I told them if you don't know what they are doing they should not work on cars! Spoke with Service manager and he re-torqued the wheel nuts, but no apology just have a nice day. Would not want to own the other cars and jeeps they worked while I watching them. They did the same thing to at least 4 other vehicles while I was there. Oil was spilled on the engine cover and smelled oil all the way home (more than the usually oil on the exhaust). Oily finger prints on the hood and fender too. Need to wash the Jeep when I got home because of oily finger prints. I hope the used the correct oil... 5w30! When we purchase the Jeep, Jody & Chris assured us that they had a great service and would not be disappointed. I was shocked at the service and how they treated my $56K jeep! More

by JHOLLC Verified Customer Verified Customer

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