Jody Smith
Jody Smith at Long Cadillac

Jody Smith | Page 6

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.8
82 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

Bachelor of technology in Automotive

4.8

82 Reviews

Write a Review

82 Reviews of Jody Smith

October 20, 2024

Dealership Rating
Employee Rating

Long Cadilac was helpful having me reach my goal of my monthly payment and supplying a overall good deal on a 2023 Cadillac More

by mark.fontaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2024

mark.fontaine responded

Great service

October 08, 2024

Dealership Rating
Employee Rating

Long Cadillac is the best! The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bo More

by cadillaccandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 05, 2024

Dealership Rating
Employee Rating

Both cars have taken care of it within 2 weeks after I had to reschedule 2 times. They were very kind about it. My Vette is running well after some fuel injector work. Thanks Jody More

by gglee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 23, 2024

Dealership Rating
Employee Rating

Jody Smith was the greatest service advisor I have worked with to fix my truck More

by Randydandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 17, 2024

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Employee Rating

Long has provided the best service for my Cadilac over the years; I wouldn't co wider taking my car anywhere else More

by blairham
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 13, 2024

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Employee Rating

Have purchase 5 new Cadillacs since 2001. 3 from Ling Cadillac. By far the best sales and service department in New England. More

by SEVENTYFERRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

September 10, 2024

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Employee Rating

Consistency and reliable. Trust worthy, great service, super convenient and personable. Great location and helpful More

by CHERYLHAMEL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 01, 2024

Dealership Rating
Employee Rating

Daryl and everyone there were just great. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. More

by DMSCHOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tohm Palaima, Darryl Dudyak

August 26, 2024

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Employee Rating

There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service More

by ztbird13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tohm Palaima, Brian Wilcox, Bob Morse , Ron Mazurek

August 22, 2024

Dealership Rating
Employee Rating

The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser More

by Mark Hooper
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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