Jody Smith | Page 7

Daryl and everyone there were just great. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. More

by DMSCHOF Verified Customer Verified Customer

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There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service dept & sales (thank you Ron) is by far not as good as Long. The people at Long Cadillac are Always friendly & helpfull I Bought tires from them & they were within $2 each of the big box store & I know they would be careful with my chrome wheels. The other place could even come close. Also to boot, Long gave me a loner car which the other place never did when I used them. My car is always washed when I leave longs unlike the other place. More

by ztbird13 Verified Customer Verified Customer

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The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's serviced here. More

by Mark Hooper Verified Customer Verified Customer

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great service as all ways. loaner was nice people are nice. looking forward for the next time loaner was nice people are nice. looking forward for the next time More

by Michael Verified Customer Verified Customer

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Assistant Service Manager Was Very Professional And Honest! The Repairs Greatly Improved My Ride Performance! Honest! The Repairs Greatly Improved My Ride Performance! More

by Megatronn99 Verified Customer Verified Customer

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A great dealership with great service, always friendly and helpful and a great value. Convenient to get to and a very comfortable facility. and helpful and a great value. Convenient to get to and a very comfortable facility. More

by PI_ZETA1169 Verified Customer Verified Customer

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Great service by Jody and the whole team. I had a very unique situation and they were very helpful. I had a very unique situation and they were very helpful. More

by JEFFREY_KOVEN Verified Customer Verified Customer

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Fantastic Service, Jody was an excellent ,knowledgeable service advisor. I am please to do business with Long Cadillac. service advisor. I am please to do business with Long Cadillac. More

by SCOOP7 Verified Customer Verified Customer

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Jody was excellent about keeping me informed, what the issues were and the costs. Car delivered as promised issues were and the costs. Car delivered as promised More

by JIMSGRANMA Verified Customer Verified Customer

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From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly making the service simple and hassle free. Additionally the loaner vehicles were a joy to drive making our situation much more bearable. Thank you to the entire team at Long Cadillac for a most pleasant experience. Jeff and Diane Underwood More

by Jeff Verified Customer Verified Customer

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