Jody Smith
Jody Smith at Long Cadillac

Jody Smith | Page 7

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.8
82 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

Bachelor of technology in Automotive

4.8

82 Reviews

Write a Review

82 Reviews of Jody Smith

August 21, 2024

Dealership Rating
Employee Rating

great service as all ways. loaner was nice people are nice. looking forward for the next time More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 18, 2024

Dealership Rating
Employee Rating

Assistant Service Manager Was Very Professional And Honest! The Repairs Greatly Improved My Ride Performance! More

by Megatronn99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse

August 15, 2024

Dealership Rating
Employee Rating

A great dealership with great service, always friendly and helpful and a great value. Convenient to get to and a very comfortable facility. More

by PI_ZETA1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

August 12, 2024

Dealership Rating
Employee Rating

Great service by Jody and the whole team. I had a very unique situation and they were very helpful. More

by JEFFREY_KOVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruno Medina

August 03, 2024

Dealership Rating
Employee Rating

Fantastic Service, Jody was an excellent ,knowledgeable service advisor. I am please to do business with Long Cadillac. More

by SCOOP7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2024

Dealership Rating
Employee Rating

Jody was excellent about keeping me informed, what the issues were and the costs. Car delivered as promised More

by JIMSGRANMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

July 21, 2024

Dealership Rating
Employee Rating

From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

July 19, 2024

Dealership Rating
Employee Rating

They have always done an excellent job of maintaining my 1999 Cadillac. Top notch service More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Brian Wilcox

July 19, 2024

Dealership Rating
Employee Rating

It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. More

by SDYMEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2024

Dealership Rating
Employee Rating

Always happy with Brian’s service; always quick to get back to me and addresses my concerns More

by Jessica Kalagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

...
7

Dealership Inventory (115 Vehicles)

used 2024 Cadillac Escalade car, priced at $84,550
2024 Cadillac Escalade
used
Crystal White Tri-Coat exterior
Automatic
Four-wheel Drive
used 2024 GMC Terrain car, priced at $30,550
2024 GMC Terrain
used
Metallic exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT6 car, priced at $48,724
2025 Cadillac XT6
new
White exterior
Automatic
All-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $72,979
2026 Cadillac LYRIQ
new
White exterior
Automatic
All-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $81,774
2026 Cadillac LYRIQ
new
Black exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT5 car, priced at $50,874
2025 Cadillac XT5
new
Red exterior
Automatic
All-wheel Drive