Joe Berube
Assistant Service Manager
Columbia Ford Kia
234 Willimantic Road, Route 6
Columbia, CT 06237
522 Reviews
Write a Review522 Reviews of Joe Berube
December 11, 2025
We had to bring our car in three times to finally get the right diagnosis. Our car was sent home to us twice with the repair never being done. No one ever checked to make sure the repair was done correctly a right diagnosis. Our car was sent home to us twice with the repair never being done. No one ever checked to make sure the repair was done correctly and the car was sent home twice. The third time after a diagnosis was actually done we were told that it would now cost three times the amount it originally should’ve cost. The amount of time that you had our car was exorbitant. And we should’ve been refunded more than what we were refunded for all of our time and energy and not even getting done what we needed to get done. More
Other Employees Tagged: Haley is only person we dealt with
October 08, 2025
Quick service & was done at home. Friendly guys, explained all work. Also flexible scheduling, would recommend Friendly guys, explained all work. Also flexible scheduling, would recommend More
Other Employees Tagged: Bobby Eskey, Mike Pahlas, Fernando Cruz
September 26, 2025
Columbia Ford/Kia is an easy and convenient location to get to. It is a relaxing facility and has a cafe if you are hungry. The customer service is great as well. get to. It is a relaxing facility and has a cafe if you are hungry. The customer service is great as well. More
Other Employees Tagged: Bobby Eskey, Mike Pahlas, Fernando Cruz, Rush Wellington
September 10, 2025
service performed oil change and wheel alignment, all work done correctly and on time. Columbia ford is a great dealership. work done correctly and on time. Columbia ford is a great dealership. More
Other Employees Tagged: Fernando Cruz
August 20, 2025
Very polite, professional, and helpful. Went and got my truck for me in the rain and drove it to the door. I had a rain coat on and he didn't. You didn't have to do that Joe. I would have d Went and got my truck for me in the rain and drove it to the door. I had a rain coat on and he didn't. You didn't have to do that Joe. I would have done it. I appreciate it though. Top notch guy More
August 19, 2025
Above and beyond every time. Rush Wellington provided outstanding support by thoroughly answering all of my questions about the different models. I had been considering a downgra Rush Wellington provided outstanding support by thoroughly answering all of my questions about the different models. I had been considering a downgrade, but thanks to his guidance, I was able to find the perfect fit — both financially and aesthetically. He also took the time to walk me through the new features, ensuring I felt completely comfortable with my purchase. The dealership itself offers a welcoming and relaxing environment, with staff who are attentive and professional, whether you’re visiting for sales or service. I gladly drive 31 miles to come here because the level of customer care is truly unmatched. More
Other Employees Tagged: Jake Gurzler, Jimmie Bletsch, Rush Wellington
August 18, 2025
Awesome place to deal with. Employee’s are very friendly, not to mention the decor and food. Employee’s are very friendly, not to mention the decor and food. More
Other Employees Tagged: Bobby Eskey, Mike Pahlas, Fernando Cruz
July 27, 2025
Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome More
Other Employees Tagged: Bobby Eskey, Mike Pahlas, Fernando Cruz

