Joe Bonney

Customer service sucks. They do not communicate well with customers. My car was given back to me with stains in the paint. Lastly, they kept my car almost a month. They do not communicate well with customers. My car was given back to me with stains in the paint. Lastly, they kept my car almost a month. More

by DLAINA.D.SAMPSON Verified Customer Verified Customer

Report | Print

Very friendly and professional customer service department, I would definitely recommend this service department to family and friends. department, I would definitely recommend this service department to family and friends. More

by 1roland.rivera Verified Customer Verified Customer

Report | Print

Greenbrier Kia is the best! I called to schedule an oil change. They answered the phone and was able to get me in the very next day. Also gave me multiple options over the cours I called to schedule an oil change. They answered the phone and was able to get me in the very next day. Also gave me multiple options over the course of the next week. When I arrived, everybody was super friendly. I was in and out in 20 minutes. I was so amazed because I have been dealing with the VA Beach Kia for four years and never once have I gotten an oil change and been in and out in 20 minutes. I have to leave my car there all day. Trying to schedule an appointment is a nightmare no one ever answers the phone or calls you back. Even though Greenbrier is 15 minutes further I do not mind at all to make the drive. Keep up the good work. ! More

by AKARMIKEL80 Verified Customer Verified Customer

Report | Print

Great fast service, reliable work & everyone has great customer service ! I was excited to see that my vehicle was done as soon as it was. customer service ! I was excited to see that my vehicle was done as soon as it was. More

by LATTIMORE.CHRISTOPHER91 Verified Customer Verified Customer

Report | Print

A service tech by the name of Joe called to discuss the issues with my car and failed to follow up after I left messages. issues with my car and failed to follow up after I left messages. More

by URICA84 Verified Customer Verified Customer

Report | Print

Went to get oil change . I pulled off and my car was leaking oil smfh . I was there for over 3 hours just for oil change and I had appointment.. to leave and have to come bac I pulled off and my car was leaking oil smfh . I was there for over 3 hours just for oil change and I had appointment.. to leave and have to come back because my car is leaking oil is ridiculous! More

by Redd390 Verified Customer Verified Customer

Report | Print

I had to wait all day without any culmination on the status of the car . I found out they went home without giving an update. status of the car . I found out they went home without giving an update. More

by white1art Verified Customer Verified Customer

Report | Print