Joe Brochu | Page 5

satis factory service was best ever had ; all updates performed: correctly. always my first call with any problem. Jake sold me the vehicle and i'd bu service was best ever had ; all updates performed: correctly. always my first call with any problem. Jake sold me the vehicle and i'd buy my next one from him. More

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Have bought many vehicles from this dealership, have never had any problem with sales Service or parts from this dealership, would highly recommend for family and friends. never had any problem with sales Service or parts from this dealership, would highly recommend for family and friends. More

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Thank you. I appreciate your service and support. Once again, the Columbia Ford staff and mechanics went out of their way to help me when a headlight blinked out the day before a long trip. I sincerel Once again, the Columbia Ford staff and mechanics went out of their way to help me when a headlight blinked out the day before a long trip. I sincerely appreciate your care. More

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They provide very prompt and efficient service. Their escort to and from work is an awesome service.Every time I’ve called for pick up to return to get my vehicle they have been very prompt with in 15 to escort to and from work is an awesome service.Every time I’ve called for pick up to return to get my vehicle they have been very prompt with in 15 to 20 minutes to pick me up in Storrs More

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Staff was most helpful and courteous Service advisor was like my best friend keeping me informed the whole way thru and did not squeeze me for parts or service I did not truly need, just Service advisor was like my best friend keeping me informed the whole way thru and did not squeeze me for parts or service I did not truly need, just like a friend would. Thank you! Gates for surrounding your entire enterprise with such great staff More

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Quick and easy Appointment was easy to set up. Service desk workers were helpful and informative on services rendered. The service was completed in a timely manner a Appointment was easy to set up. Service desk workers were helpful and informative on services rendered. The service was completed in a timely manner and charges were what I was quoted. More

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A Most Satisfying Experience I recently brought my newly-purchased car (KIA Forte) in for its first free oil change and service check. It was done in a timely fashion while I enjo I recently brought my newly-purchased car (KIA Forte) in for its first free oil change and service check. It was done in a timely fashion while I enjoyed breakfast at the Thunderbird Cafe. Robert Landry was so professional and accommodating. He answered many questions, including how to do some things that I was not yet familiar with since the car was so new😊 He even came back outside after I had already paid because I had forgotten to mention a concern 👍 Likewise, the fella in the parts department was very happy to help me place an order. All personnel are always friendly and demonstrate that they enjoy their job. I highly recommend this group! More

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Excellent I have never really had any problems at this dealership. Been with them for more than 20 Years, sales & service. We have bought and leased cars here f I have never really had any problems at this dealership. Been with them for more than 20 Years, sales & service. We have bought and leased cars here for years. More

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Traded in my car for a new one They tried very hard to talk us into a rental. We thought best to buy. We wanted to downsize. The suv I purchased here a year ago was too big. After They tried very hard to talk us into a rental. We thought best to buy. We wanted to downsize. The suv I purchased here a year ago was too big. After checking other dealerships on line, and Kelly blue book, we we decided they were giving us a good deal, plus they added a remote car started on their dime. More

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Good service Frozen door lock issue. Recall performed. Still freeze but not so much. Only 2 out of 4 freeze. Ford issue. Only freezes in winter when cold. Frozen door lock issue. Recall performed. Still freeze but not so much. Only 2 out of 4 freeze. Ford issue. Only freezes in winter when cold. More

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