Joe Buerger | Page 3

Top rate Friendly and professional staff who went out of their way to answer any of my questions and take care of any concerns I might have had. This is the s Friendly and professional staff who went out of their way to answer any of my questions and take care of any concerns I might have had. This is the second vehicle that I’ve purchased here. I intend to have all my service work done here as well. The service department did a great job of maintaining the Avalanche that I previously bought here, and I expect they’ll do the same with my new Blazer. More

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quick They had a few of the kind of car I was looking for. They helped me get the car I wanted the same day. fast They had a few of the kind of car I was looking for. They helped me get the car I wanted the same day. fast More

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Thank you for the great service! There is no better testament to a team’s success than a returning customer. I've come back to the team at Chevrolet of Naperville a number of times b There is no better testament to a team’s success than a returning customer. I've come back to the team at Chevrolet of Naperville a number of times because of their professional and attentive staff providing a no-pressure, painless and quality driven process from sales to service. This visit was my first time looking at an all-electric vehicle and while I was excited about the Bolt's new technology I had reservations. Eddie patiently took the time to address them over a number of visits, engaged Joe directly for some service related questions and then gave me space to think about it when needed. I am excited about the vehicle and the value added by the team at Chevrolet of Naperville. More

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OIL CHANGE AND MAINTENANCE. Kind and understanding to help guide through all questions. Got in and out quickly!! Food service area to wait with good coffee and tv.!! Th Kind and understanding to help guide through all questions. Got in and out quickly!! Food service area to wait with good coffee and tv.!! Thank you. More

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Great service. This dealership always goes above and beyond in customer service. I would not hesitate to recommend them to anyone looking for a new and/or used vehi This dealership always goes above and beyond in customer service. I would not hesitate to recommend them to anyone looking for a new and/or used vehicle, More

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Satisfied with service! After a few minutes of waiting for my car to get serviced, Jim told me that the part for my car had not been delivered. He offered to take me home sin After a few minutes of waiting for my car to get serviced, Jim told me that the part for my car had not been delivered. He offered to take me home since there were no loaners available and then pick me up after the car was fixed. He made sure that I was taken and brought back without a problem. More

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Uncaring dealer To start my review, i booked an appointment on Sunday for Thursday but stated in the description that “ it’s an emergency so ill be visiting Monday mo To start my review, i booked an appointment on Sunday for Thursday but stated in the description that “ it’s an emergency so ill be visiting Monday morning” to hand in the vehicle so Tuesday morning they start working on it, Tuesday goes by but no peep I call Wednesday morning they said they got the car in the lot but I didn’t feel comfortable with what they said, so I decided to pay them a visit around noon, turns out my vehicle is still in the lot where i left it even the way i left it parked, no need to lie to me over the phone! Just cuz i live downtown Chicago doesn’t mean i cant stop by! then I waited for them to take my car & send it over to chevy, chevy said they got no idea whats wrong they gotta dig through it. Wednesday passes without a peep from either dealerships, i called today (Thursday 27DEC18) & asked whats going on they said they’ll get back to me, took them 4 hours then I called chevy myself to get an update, they said “they got no idea what is wrong with my car probably the same issue as last time”....you don’t know whats wrong with my car & guessing that it could be the same issue as last time? That’s quite convenient to me as a customer, i work in D.C I travel every week or two weeks or so but now I’m forced to stay out of work? My guess would be my car is parked in the lot of the chevy dealership & hasn’t been looked at, & probably won’t be looked at for another week! This is absolutely ridiculous! My vehicles make is GM so chevy takes care of it, so whenever they know my vehicle is coming in, they should make space for my vehicle at the chevy dealership to have my car checked! Now I’m forced to spend hundreds of dollars to go back & forth from D.C to Chicago & new years is around the corner & its hard to find flights!!! This absurd! Even I call just now to Chevy and they say they didnt have chance to look at it yetZ I just want everyone to know what im going through!! More

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New vehicle Needed to exchange wheel locks from traded-in 2011 Traverse to a 2019 Traverse. I had forgotten the need to have that done prior to the sale of my old Needed to exchange wheel locks from traded-in 2011 Traverse to a 2019 Traverse. I had forgotten the need to have that done prior to the sale of my older vehicle. Naperville Chevrolet handled the exchange of the wheel locks efficiently and quickly - with a special thanks to "Miko" (not sure of the spelling of his name) who handled the entire problem with ease. He works behind the desk handling service seekers in the service center. More

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Great Service I was impressed with the work they did on my car and their customer service. I had taken my previous vehicle their for a recall repair a number of y I was impressed with the work they did on my car and their customer service. I had taken my previous vehicle their for a recall repair a number of years ago and when I called for an appt they had that in their records so I did not have to repeat information. They were busy that day but gave me updates. I would definitely take my Equinox back for service. At the completion of service they also gave me a sheet summarizing what remained on my manufacturer's warranty, loved that! More

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Greatest salesmen ! Chevrolet of Naperville is a great place to purchase a vehicle. Iggy the salesmen is amazing ! Gained a life long friend ! Thanks for everything guys! Chevrolet of Naperville is a great place to purchase a vehicle. Iggy the salesmen is amazing ! Gained a life long friend ! Thanks for everything guys! More

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