Joe Caruana | Page 12
Service Advisor
Dave Mungenast St. Louis Honda
5939 South Lindbergh Blvd.
St. Louis, MO 63123
Joe joined the staff of Mungenast St. Louis Honda in 2006 while attending college. He worked first as a detail person and then a service greeter before securing the position of service advisor in 2008. In his time away from work Joe enjoys taking vacations that involve traveling to near and far locations within the United States.
Read more127 Reviews
Write a Review127 Reviews of Joe Caruana
May 10, 2023
The place offers Excellent service and prompt responses. The service staff is respectful and listens the concerns. The service staff is respectful and listens the concerns. More
Other Employees Tagged: Gary Opitz, Chris Taylor, Stephen Tiepelman, Tracy Peters
May 26, 2022
We have bought 6 cars from them. Our salesperson, Gina Bommarito is what keeps us coming back to buy cars from them. Honda makes a great car but Gina makes the experience great. Our salesperson, Gina Bommarito is what keeps us coming back to buy cars from them. Honda makes a great car but Gina makes the experience great. More
Other Employees Tagged: Gina Bommarito, Beverly Nahlik
April 22, 2021
I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More
Other Employees Tagged: Tom Barr, Gary Opitz, Chris Taylor, Stephen Tiepelman, Jim Davies, Todd Hansen, Joe Schniers, Tracy Peters, Scott Lenox
June 03, 2019
Great experience and a great sales person. Gina was very helpful and knowledgeable. Plus I was very happy with the new CRV and the safety features it has and the technology. I have bought 3 Ho Gina was very helpful and knowledgeable. Plus I was very happy with the new CRV and the safety features it has and the technology. I have bought 3 Hondas there. So when I’m in the market for a new car I would go back. More
Other Employees Tagged: Gina Bommarito, Brad McDonald
April 29, 2019
Third car purchase from Mungenast St. Louis Honda This is the third vehicle we bought from St. Louis Honda. Rob Carroll is a great salesman, with good followthrough and a man of his word. The servic This is the third vehicle we bought from St. Louis Honda. Rob Carroll is a great salesman, with good followthrough and a man of his word. The service department is very customer orientated and highly qualified. More
Other Employees Tagged: Gary Opitz , Rob Carroll, Dee Clark
March 20, 2019
Personal Experience I would not recommend this place to anyone in the world. Due to a racist experience. I felt like a dollar sign instead of a value customer. I would not recommend this place to anyone in the world. Due to a racist experience. I felt like a dollar sign instead of a value customer. More
Other Employees Tagged: Jeff askin
May 07, 2018
Mungenast made it easy Purchased a new CRV. It was the easiest process and I felt good that I got a fair deal, found the exact car I was looking for and completed the trans Purchased a new CRV. It was the easiest process and I felt good that I got a fair deal, found the exact car I was looking for and completed the transaction in a very reasonable timeframe. Rob Carrol made it happen in an enjoyable and professionable manner. More
Other Employees Tagged: Brad McDonald , Rob Carroll
October 13, 2017
Exceptional Service From my first phone call to the dealership, to the service was amazing! The men who assisted me from the man who brought me my 🚗 From my first phone call to the dealership, to the service was amazing! The men who assisted me from the man who brought me my 🚗 More
Other Employees Tagged: Adnan Sadikovic
September 09, 2017
Excellent for people with children! Thank you Mungenast for having a waiting room for people with kids. Parents thank you and so do people without kids I'm quite sure. I don't have to dr Thank you Mungenast for having a waiting room for people with kids. Parents thank you and so do people without kids I'm quite sure. I don't have to dread having 3 kids with me and waiting, they are happy to play and aren't annoying anyone else. The bathrooms are nice too with a diaper changing station. The place is clean and nice and the service advisors are very polite and helpful. More