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Tracy Peters
Tracy Peters
Service Advisor
Dave Mungenast St. Louis Honda
5939 South Lindbergh Blvd.
St. Louis, MO 63123
220 Reviews
220 Reviews
Write a Review220 Reviews of Tracy Peters
October 23, 2026
Everything has been great! Service Center Scheduling was very kind and efficient and so were the staff in the Service Center. They took care of all services I scheduled, explai Service Center Scheduling was very kind and efficient and so were the staff in the Service Center. They took care of all services I scheduled, explained everything and were friendly, kind and professional! More
by everabooker
Verified CustomerOther Employees Tagged: Gary Opitz, Chris Taylor, Joe Caruana, Stephen Tiepelman, Scott Lenox
October 19, 2026
The service that I receive from Mungenast Honda is always wonderful. Their service department is top notch. I would recommend wonderful. Their service department is top notch. I would recommend More
by JDEGEARE99
Other Employees Tagged: Gary Opitz, Chris Taylor, Joe Caruana, Stephen Tiepelman, Scott Lenox
October 15, 2026
I called and setup a date to have a recall completed on my Honda. This went smooth and they were very professional. A+++ my Honda. This went smooth and they were very professional. A+++ More
by BRIANKEENCE
Other Employees Tagged: Gary Opitz, Chris Taylor, Joe Caruana, Stephen Tiepelman, Scott Lenox
September 27, 2026
Tracy and the two tech staff members, Scott and Cliff were great to work with. They were very patient and attentive to my concerns for the unusual "humming" noise generated by my Pilot when driving above were great to work with. They were very patient and attentive to my concerns for the unusual "humming" noise generated by my Pilot when driving above 65 mph. The two tech members spent a lot of time and various procedures trying to determine the issue, including extensive road testing, exchanging wheels from another Pilot, and ultimately installing brand new tires on my Pilot, which I didn't expect but very much appreciated. Even though they were not able to pinpoint and eliminate the source of the humming sound, I feel very confident, based on their extensive testing, that there are no major component failures or safety issues involved. Tracy and I agreed that I would monitor the situation and call back if the humming becomes louder. This was my first time buying a vehicle from Mungenast and I now can fully understand why the dealership has achieved so many customer service awards. More
by JohnB
Other Employees Tagged: Scott (service manager?) and Cliff (shop tech?)
September 22, 2026
Good staff. ..we never have any probken with them..they are very kind...you can relax while waiting for car.thank you dave munganest fir taking care of my car...t ..we never have any probken with them..they are very kind...you can relax while waiting for car.thank you dave munganest fir taking care of my car...thank you tracy.. More
by ECSYGAVIOLA
September 07, 2026
Customer friendly, courteous, efficient getting work done in a timely manner. Someone checked on me and gave me updates. in a timely manner. Someone checked on me and gave me updates. More
by AGENGRACEFULLY
Other Employees Tagged: Gary Opitz, Chris Taylor, Joe Caruana, Stephen Tiepelman, Scott Lenox
September 03, 2026
The dealership set my expectations appropriately for the service provided. They completed an additional safety inspection as well as part of my recall mitigation. I am slightly frustrated with the word tr service provided. They completed an additional safety inspection as well as part of my recall mitigation. I am slightly frustrated with the word track which I have heard more than once at this dealership - basically inferring that they don't know anything about what I did with this car before because there is no history. Well - the car is new to me too. The verbiage is a little abrasive. After I explained to my first service advisor that I was a new owner the tone changed a bit. I'm willing to be a loyal customer if I'm not continuously treated as an imposter - i would think this could be added to my customer record. More
by hunter6640
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