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Tracy Peters
Tracy Peters, Service Advisor, Mungenast St. Louis Honda
5.0

Tracy Peters

Service Advisor

Mungenast St. Louis Honda

5939 South Lindbergh Blvd.
St. Louis, MO 63123

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5 Reviews of Tracy Peters

October 29, 2018

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"Wheel/rim Repair"

- Doug

With only 10,000 miles on my new car, I accidentally rubbed my back wheel on a curb and I honestly didn’t think it could be repaired. I called my salesman Kurt Marty and he reassured me it more than likely could be fixed . Tracy Peters in the service department was wonderful to deal with. I needed a loaner car and also needed my car completed no later than 3 PM on Friday. Tracy called the company that does the repairs to confirm they could meet the deadline. Not only did I get my car on time but the rim looks amazing! It was damaged badly in two places and somehow they fixed it. I also need to add the fact that Tracy is a very patient man.....I’m sure I tested his patience that night. Ha. Thank you Kurt and Tracy!!

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Yes

Other Employees Tagged: Kurt Marty

Oct 30, 2018

Mungenast St. Louis Honda responded

Thank you for the review, Doug. We are sorry to hear about your wheel, but we are glad we were able to fix it! We will make sure Tracy and Kurt receive your thank you. See you next time!

July 05, 2018

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"New Car Purchase, #5"

- 2018Sport

Recently I purchased my 5th new car from Mungenast Honda, and the Mungenast Honda service department has maintained all, plus two Civics purchased elsewhere as pre-owned I've never been disappointed with sales or service at Mungenast Honda, in fact the entire buy & service experience is outstanding. I work with sales representative Bob Carroll: I call Bob about a car in the Mungenast inventory, Bob has the vehicle out front when I arrive for a test drive and a price proposal ready when I return; one or two iterations on options and price and the deal is done and I'm on the road in about 2-hours elapsed time. Outstanding. My experience with the service department is the same, and the family members drive their Hondas about 200,000-miles, wrecks notwithstanding, so I work with Honda Service on regular intervals. Excellent Cars!

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Yes
Jul 05, 2018

Mungenast St. Louis Honda responded

Thank you for taking the time to write us a review. We greatly appreciate your feedback and are delighted to hear about your experience! Congratulations on your new vehicle!

August 16, 2017

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"2017 CRV Touring"

- CFHCRV

Service advisor Tracy Peters is exceptional in his ability the listen and then expedite a solution to any vehicular issue. He is supported by the most professional and capable of technicians. Larry was assigned to repair my vehicle. His repair exceeded my expectations. You can trust Tracy and Larry with one of your most treasured assets, you Honda vehicle.

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Yes

Other Employees Tagged: Tim Jordan, Ken Rauth, Joe Pens , Amanda Olson

July 24, 2017

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"Excellent Service"

- Linda Johnson

I purchased my last two CRV's from Mungenast St. Louis Honda. I come here for service because they make it so easy. On my most recent visit, Tracy helped me figure out which service I needed based on past history. He pointed out service I had requested, that wasn't due at this time. In addition, they reminded me my license plates would expire and performed the state inspection! Thank you again for making this so easy... Linda Johnson

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Yes

May 30, 2017

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"Great Experience"

- Pat

Had my car in for repairs and decided to look for a new one since mine had over 170K miles on it. Rob Carroll was great in assisting me and helping me find exactly what I needed. Between the finance department and Rob it was a no pressure deal that I was very satisfied with. when I picked my car up, Amanda? I believe was the very knowledgeable person who helped me program my phone and introduced me to all the features of the vehicle.

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Yes

Other Employees Tagged: Rob Carroll, Beverly Nahlik

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