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Joe Caruana
Joe Caruana at Dave Mungenast St. Louis Honda

Joe Caruana | Page 6

Service Advisor

Dave Mungenast St. Louis Honda

5939 South Lindbergh Blvd.
St. Louis, MO 63123

4.9
203 Reviews

Joe joined the staff of Mungenast St. Louis Honda in 2006 while attending college. He worked first as a detail person and then a service greeter before securing the position of service advisor in 2008. In his time away from work Joe enjoys taking vacations that involve traveling to near and far locations within the United States.

4.9

203 Reviews

Write a Review

203 Reviews of Joe Caruana

January 01, 2025

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Employee Rating

Service was fine - cost is way too high. A Honda with 100,000 miles should not cost a month’s salary for routine maintenance items. More

by DAN@DANIELJWATKINS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Taylor

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Jan 03, 2025

Dave Mungenast St. Louis Honda responded

Dan, We apologize that the cost has become higher over the years. Unfortunately, our costs have also risen. While we always try to keep pricing down many factors out of our control such as raw material cost etc. have contributed to the rise. We hope to continue to earn your business by doing things the right way which always includes doing our best to keep costs down. Dave Mungenast Customer Service

Jan 03, 2025

DAN@DANIELJWATKINS.COM responded

I’m just giving you the feedback you asked for. To me it seems like other shops are doing a better job of keeping costs reasonable. My only recourse is to express my dissatisfaction with the high cost of this repair. I’ve enjoyed many decades of reliable Honda ownership - but I won’t be able to much longer if the repair costs spiral out of control.

December 02, 2024

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Employee Rating

Service is always top notch at Dave Mungenast! From interaction with technician, waiting lounge, parts and service, I can rely on Mungenast More

by TM13PLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Opitz, Chris Taylor, Stephen Tiepelman, Beverly Nahlik, Tracy Peters

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Dec 06, 2024

Dave Mungenast St. Louis Honda responded

We're glad you had such a wonderful experience with us! Thank you again for the kind words! Dave Mungenast Customer Service

November 23, 2024

Dealership Rating
Employee Rating

Very happy with Mungenast. Joe was amazing and very helpful. Got my car all fixed up in a timely manner. Thanks Joe! More

by emily_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Dave Mungenast St. Louis Honda responded

Emily, Thank you for taking the time to provide some feedback! We appreciate your business! Dave Mungenast Customer Service

November 23, 2024

Dealership Rating
Employee Rating

The service agent went above and beyond the call of duty. Based on his performance, I would recommend Mungenast Service Center to all friends and family members. More

by STLBEHRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Dave Mungenast St. Louis Honda responded

Glad to hear our service team helped make your experience an awesome one! Dave Mungenast Customer Service

October 31, 2024

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Employee Rating

Easy to scheduled appointment, great communication, prompt and thorough service. I always know I can trust Mungenast. More

by CODY_CASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Dave Mungenast St. Louis Honda responded

Cody, Thank you for taking the time to provide us some feedback! We appreciate your business! Dave Mungenast Customer Service

October 30, 2024

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Employee Rating

Was pleased other the mid information on the transmission. Communication is key . Was a headache More

by kristievaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kurt Marty, Gary Opitz, Chris Taylor, Stephen Tiepelman, Brandon Cozzens, Tracy Peters, Scott Lenox, Dustin Olson

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Nov 02, 2024

Dave Mungenast St. Louis Honda responded

Kristie, Thank you for the feedback! We appreciate the opportunity to work with you! Dave Mungenast Customer Service

October 28, 2024

Dealership Rating
Employee Rating

They were thorough and communicated well. I was pleased with the lengths they took to find the issue. More

by dcportell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Opitz, Chris Taylor, Stephen Tiepelman, Tracy Peters, Scott Lenox

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Nov 02, 2024

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

October 24, 2024

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Employee Rating

JOE CARUANA IS THE BEST . FOR YEARS HE HAS BEEN TAKING CARE OF THE SERVICE FOR ALL OF MY HONDAS , GINA BOMMARITO HAS BEEN MY SALES REP FOR SEVERAL YEARS . More

by mp49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Bommarito

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Oct 25, 2024

Dave Mungenast St. Louis Honda responded

Joe, Thank you for your loyalty over the years! We are glad to hear Joe has always done you right. Dave Mungenast Customer Service

October 21, 2024

Dealership Rating
Employee Rating

Professional & so very friendly. Service was competed within a very minimal time. Our vehicle was washed & ready. Thank You More

by BASEBALLBRADLEYLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Opitz, Chris Taylor, Stephen Tiepelman, Tracy Peters, Scott Lenox

Report | Print
Oct 25, 2024

Dave Mungenast St. Louis Honda responded

Glad to hear you had such an awesome experience! Thank you for the feedback! Dave Mungenast Customer Service

October 20, 2024

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Employee Rating

Always great customer service explains all services made and prices and future services due thanks More

by foggmic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to provide us some feedback! We appreciate the business! Dave Mungenast Customer Service

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