Joe Croce
Joe Croce at Glen Toyota

Joe Croce

Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

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4.2
8 Reviews

Dealership Experience

26 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

4.2

8 Reviews

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8 Reviews of Joe Croce

July 13, 2024

Dealership Rating
Employee Rating

Very professional. Obviously a family run organization where everyone prides themselves on doing the right thing. I worked with Neil at first. He went on va cation and More

by dcrob212
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 31, 2024

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 16, 2024

Dealership Rating
Employee Rating

Very professional and courteous. Very honest. A pleasure in every way no stress!!!! Would recommend to everyone ! More

by MJFAUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

May 26, 2024

Dealership Rating
Employee Rating

Very good service, but price are way to high, can you be more conscious on that? More

by diosmery0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2024

Glen Toyota responded

Thanks so much for the feedback. Glen Toyota certainly appreciates your business! Rob D GM

May 18, 2024

Dealership Rating
Employee Rating

Very nice and was quick to write me up Joe Croce helped me understand how to navigate my 2024 Corolla screen. He was very helpful with all my questions More

by cowboy0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hughes

May 21, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 11, 2024

Dealership Rating
Employee Rating

It's a shame I have to rate the dealership where I bought my car so badly!!! Thanks to the workers!!! The first year and a half or so was good as it was just mostly oil changes. The minute issues creep up, y More

by keana6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2024

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com or me so we can discuss the issue you have. I am sure that there is no way that all 5 of the checked off employees were involved this transaction or whatever you are impacted by. In some cases they may not have even been in the date you are talking about. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

May 10, 2024

Dealership Rating
Employee Rating

Service was great! !! I drove in and was greeted by a Nice man who directed me toward Kelsey who already knew what I was coming in for. I liked that they had a quiet w More

by jscambio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Cimillo

May 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 03, 2024

Dealership Rating
Employee Rating

Kelsey was fantastic and i was out within 45 minutes. They even washed and vacumed the car!!! More

by jscambio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

December 10, 2023

Dealership Rating
Employee Rating

It was just a minor 5 minute tire pressure issue due to the cold weather, but it was dealt with very promptly. Thank you. More

by rebeccaknight1066
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Esposito, Jorge Prado

Dec 12, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

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