Joe DeLaCruz
Joe DeLaCruz at Schaller Acura

Joe DeLaCruz | Page 7

Service Consultant

Schaller Acura

345 Center St
Manchester, CT 06040

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75 Reviews

Joe has been with Schaller Acura, as a technician 1988 - 1994, and now a Service Consultant since 2007. He was awarded the Zone5 Acura Service Consultant Competition winner in 2009. Joe's service motto is based on the Golden Rule: treat others as you want to be treated. His friends describe him as friendly, courteous, honest, and willing to go the extra mile. That's what his clients experience at Schaller Acura. He can be reached by phone at (860) 533-6775, or email jdelacruz@schalleracura.com, for questions or service reservations.

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75 Reviews

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75 Reviews of Joe DeLaCruz

March 29, 2013

Dealership Rating

replaced calipers and brakes, the new caliper was faulty so they replaced it free of charge and threw in an oil change I requested.....joe was very helpful in showing me a diagram and explaining how the bra More

by rmlf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 22, 2013

Dealership Rating

From service to sales over the 15 years and 4,and now the fifth model Acura that I have purchased and had serviced @ Schaller I have always had Excellent Service and sincere guidance and assistance at every More

by PIANIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Coughlin , Rob Horton

January 12, 2013

Dealership Rating

Best service in the industry by far. I called to Best service in the industry by far. I called to schedule service for my 2006 Acura TL and Joe answered the phone, professionally I might add. He More

by lenrookerooke
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brian Coughlin

December 21, 2012

Dealership Rating

wouldn't go anywhere else they provide great customer service and make sure my car is in tip top shape and if they would be sure to let me know about it More

by Chrisadorno
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 17, 2012

Dealership Rating

I would highly reccomend this dealership- very friendly- explain everything- do very good work- clean- very fair- I will be bringing my Saab there for service - this is the best dealership service I have de More

by Lou Fleck
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 01, 2012

Dealership Rating

I was concerned about which dealership to choose from after relocating to this State. I was very impressed and happy with how I was treated. They also work on other make & model vehicles so I will bring More

by richwarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 24, 2012

Dealership Rating

Oustanding dealership to work with. Have purchased 3 new Acura's, sevice my Toyota and never have had an issue that they could not fix to my satisfaction. Best dealership I have ever worked with. Service M More

by William Bronson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Coughlin , Rob Horton, Brian Shepard

September 18, 2012

Dealership Rating

as always schaller acura meets and exceedes my expectations in sales service and i am treated like family. it is the only place i will ever buy a car and have it serviced More

by pflusa217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Coughlin , Rob Horton, Dave Wiltse,

March 14, 2012

Dealership Rating

I've encounter some minor problems with the purchase of my used 09 Acura TL and without any questions, they were resolved. This is one of the best dealerships I have dealt with. I would certainly recomme More

by abg446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Kenton, Pete, Joe(service)

February 02, 2012

Dealership Rating

Great sales experience, followed up with great customer service from the service department! Everyone is always friendly, neat and I am treated very well. Always leave feeling like they all really understa More

by kevinforbush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe De La Cruz

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