Joe DeLaCruz | Page 7

Best service in the industry by far. I called to Best service in the industry by far. I called to schedule service for my 2006 Acura TL and Joe answered the phone, professionally I might add. He Best service in the industry by far. I called to schedule service for my 2006 Acura TL and Joe answered the phone, professionally I might add. He asked the reason for my call and I proceeded to describe the issues with my car. He understood immediately and as it turned out, accurately diagnosed both issues I described. My request for early arrival was granted and at 6:45 am the next day I pulled in front of the maintenance bay expecting to wait until 7:15, the time of my appointment. Up comes the door and Brian Coughlin is inviting me in. He welcomed me and made me feel at home. He showed me to the waiting room and stated he would come and get me when the work was completed. As early as I was Schaller Acura had the coffee brewed and a full array of local papers available in the waiting room, along with snacks and beverages. The waiting area was clean and bright. Right on queue forty five minutes later Brian came to get me and brought me to the cashier and thanked me for my business. All issues were fixed car was clean. This dealership has its act together. I highly recommend purchasing a car or getting service done at this location. The employees and the service exceeded my expectations and the total cost for all this good service and attention to detail was $56.00 dollars. Thank you, Schaller Acura for a great experience. More

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wouldn't go anywhere else they provide great customer service and make sure my car is in tip top shape and if they would be sure to let me know about it service and make sure my car is in tip top shape and if they would be sure to let me know about it More

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I would highly reccomend this dealership- very friendly- explain everything- do very good work- clean- very fair- I will be bringing my Saab there for service - this is the best dealership service I have de explain everything- do very good work- clean- very fair- I will be bringing my Saab there for service - this is the best dealership service I have dealt with More

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I was concerned about which dealership to choose from after relocating to this State. I was very impressed and happy with how I was treated. They also work on other make & model vehicles so I will bring after relocating to this State. I was very impressed and happy with how I was treated. They also work on other make & model vehicles so I will bring my Toyota here as well. More

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Oustanding dealership to work with. Have purchased 3 new Acura's, sevice my Toyota and never have had an issue that they could not fix to my satisfaction. Best dealership I have ever worked with. Service M Acura's, sevice my Toyota and never have had an issue that they could not fix to my satisfaction. Best dealership I have ever worked with. Service Manager Dave Wiltsie is super. Very responsive and very knowledgeable. Rob Horton is always following up if I have any concerns or thins I can not figure out in the new vehicle! I can not say enough about this business. I highly recommend the product and the service. More

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as always schaller acura meets and exceedes my expectations in sales service and i am treated like family. it is the only place i will ever buy a car and have it serviced expectations in sales service and i am treated like family. it is the only place i will ever buy a car and have it serviced More

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I've encounter some minor problems with the purchase of my used 09 Acura TL and without any questions, they were resolved. This is one of the best dealerships I have dealt with. I would certainly recomme my used 09 Acura TL and without any questions, they were resolved. This is one of the best dealerships I have dealt with. I would certainly recommend this dealership to anyone. From the purchase of my vehicle to the service, they have been absolutely outstanding. More

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Great sales experience, followed up with great customer service from the service department! Everyone is always friendly, neat and I am treated very well. Always leave feeling like they all really understa service from the service department! Everyone is always friendly, neat and I am treated very well. Always leave feeling like they all really understand the importance of having customers come through their door everyday and want to be sure I choose them the next time. Great car too! More

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I've never been treated so well by a car dealership! I brought my '08 RDX to Schaller for some items that were covered under my warranty. I did not buy my car from Schaller but I was treated like I've be brought my '08 RDX to Schaller for some items that were covered under my warranty. I did not buy my car from Schaller but I was treated like I've been their customer for years! Joe and the other guys in service were so friendly and really went out of their way to make me feel comfortable. They called me with updates promptly and Joe explained everything so thoroughly each and every time I spoke with him. He also made time for me to ask any questions I might have. They let me use their courtesy vehicle which was immaculate! They needed to keep my RDX over night while they waited on one part. I received a call at 7:35 the next morning saying my vehicle was ready! Apparently the part came overnight and when the service guys got in at 7am, they put the part in and called me right away- talk about quick service! I have stayed at 4-5 star hotels that have not treated me as well as I was treated by Joe and the crew at Schaller. I highly recommend them for their service! (I've never dealt w/their sales.) I will definitely be back! Thank you Joe! More

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The service department at Schaller Acura is AWESOME...Brian and Joe are great service representatives and will take the time to help you get your car back on track. Dave is the service manager AWESOME...Brian and Joe are great service representatives and will take the time to help you get your car back on track. Dave is the service manager and he is the man -- he takes his job very seriously and runs a great service department. The technicians have always been very courteous when I have had to talk with them. I always get my car back with a car wash and a vaccuum. They have been able to get me loaner cars when I have needed them and I didn't even buy my CPO '05 RL from them! Schaller is awesome and if they have my next CPO car on their lot I will certainly consider purchasing from them. Their service department is tops, thanks to all for their hard work. More

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