Joe has been with Schaller Acura, as a technician 1988 - 1994, and now a Service Consultant since 2007. He was awarded the Zone5 Acura Service Consultant Competition winner in 2009. Joe's service motto is based on the Golden Rule: treat others as you want to be treated. His friends describe him as friendly, courteous, honest, and willing to go the extra mile. That's what his clients experience at Schaller Acura. He can be reached by phone at (860) 533-6775, or email jdelacruz@schalleracura.com, for questions or service reservations.
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Write a Review75 Reviews of Joe DeLaCruz
July 15, 2022
I’ve been a customer through 3 cars and for 19 years! Schaller never fails me. Acura’s are very fine cars and Schaller has phenomenal sales and service! Schaller never fails me. Acura’s are very fine cars and Schaller has phenomenal sales and service! More
Other Employees Tagged: Brian Coughlin, Mitch Miller, Michael Bansak , Teri Lupacchino
June 26, 2022
Mitch is one amazing salesman hes so personable kind and just A rated at his job we are so happy with his customer service just A rated at his job we are so happy with his customer service More
Other Employees Tagged: Brian Savo, Mike Uhlman, Mitch Miller, Michael Bansak , Teri Lupacchino, James Merrill, Peter Reeve, Pedro Rivera, Jabari Smith, Carlos Figaroa
June 22, 2022
The folks here are always courteous, pleasant and honest. Mitch Miller handled the sale so easily and was not “pushy.” I felt comfortable working with him. A real gentleman. Mitch Miller handled the sale so easily and was not “pushy.” I felt comfortable working with him. A real gentleman. More
Other Employees Tagged: Brian Savo, Brian Coughlin, Mitch Miller , James Merrill
March 21, 2022
I've been as customer since 2001. Sales & service department has been very courteous & accommodating. Sales & service department has been very courteous & accommodating. More
Other Employees Tagged: Brian Savo, Brian Coughlin , James Merrill, Pedro Rivera
March 16, 2022
The people of schaller acura of Manchester have the best staff and customer service from sell team to the service team. Alway go above and beyond to make sure a customers needs are met. The maintenance t staff and customer service from sell team to the service team. Alway go above and beyond to make sure a customers needs are met. The maintenance team is efficient and leave your car cleaner than when it first came in. This is my second vehicle I bought from them and any vehicle in the future will be as well. More
Other Employees Tagged: Brian Savo, Brian Coughlin, Mike Uhlman , Jason
December 17, 2021
This team is very professional and very nice.. They can answer all questions and everyone seems to work together well I’ve been a customer since 2005 and I just bought my fourth suv, and it’s partly becaus answer all questions and everyone seems to work together well I’ve been a customer since 2005 and I just bought my fourth suv, and it’s partly because of the staff here. Thanks again I’m so happy!! More
Other Employees Tagged: Brian Savo, Brian Coughlin, Mitch Miller
August 27, 2021
Manchester Acura are the most knowledgeable and friendly dealership I have ever dealt with. They work with you and go out of their way to make you happy. As long as I live in Connecticut Acura of Manchester dealership I have ever dealt with. They work with you and go out of their way to make you happy. As long as I live in Connecticut Acura of Manchester will be my go to! More
Other Employees Tagged: Brian Savo, Brian Coughlin, Mitch Miller
April 29, 2021
Great job all the way around. Service department is really the best always treat you with respect. Makes buying a car here an easy decision. really the best always treat you with respect. Makes buying a car here an easy decision. More
Other Employees Tagged: Brian Coughlin, Mike Uhlman
April 16, 2021
Once you buy your first Acura at Schaller the SERVICE department keeps you buying more & more. Just bought our 7th!! Thanks to Joe, Brian and Dave (Retired Service Mgr) for always keeping my cars safe f department keeps you buying more & more. Just bought our 7th!! Thanks to Joe, Brian and Dave (Retired Service Mgr) for always keeping my cars safe for my family. More
Other Employees Tagged: Brian Coughlin
March 01, 2021
Excellent experience... There was no pressure to buy and no last minute add ons. The sales rep Mike Bansak knew the vehicle inside and out and was able to describe all of the features. I highly recommend no last minute add ons. The sales rep Mike Bansak knew the vehicle inside and out and was able to describe all of the features. I highly recommend Schaller Acura More
Other Employees Tagged: Brian Coughlin, Michael Bansak , Jeff Norwood

