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Joe DeLaCruz
Refer Me
73 Reviews
Joe has been with Schaller Acura, as a technician 1988 - 1994, and now a Service Consultant since 2007. He was awarded the Zone5 Acura Service Consultant Competition winner in 2009. Joe's service motto is based on the Golden Rule: treat others as you want to be treated. His friends describe him as friendly, courteous, honest, and willing to go the extra mile. That's what his clients experience at Schaller Acura. He can be reached by phone at (860) 533-6775, or email jdelacruz@schalleracura.com, for questions or service reservations.
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73 Reviews of Joe DeLaCruz
June 22, 2022
The folks here are always courteous, pleasant and honest. Mitch Miller handled the sale so easily and was not “pushy.” I felt comfortable working with him. A real gentleman. Mitch Miller handled the sale so easily and was not “pushy.” I felt comfortable working with him. A real gentleman. More
by Barbstitts
Other Employees Tagged: Brian Savo, Brian Coughlin, James Merrill, Mitch Miller
Helpful 
March 21, 2022
I've been as customer since 2001. Sales & service department has been very courteous & accommodating. Sales & service department has been very courteous & accommodating. More
by donna107
Other Employees Tagged: Brian Savo, Brian Coughlin, James Merrill , Pedro Rivera
March 16, 2022
The people of schaller acura of Manchester have the best staff and customer service from sell team to the service team. Alway go above and beyond to make sure a customers needs are met. The maintenance t staff and customer service from sell team to the service team. Alway go above and beyond to make sure a customers needs are met. The maintenance team is efficient and leave your car cleaner than when it first came in. This is my second vehicle I bought from them and any vehicle in the future will be as well. More
by Brandon12
Other Employees Tagged: Brian Savo, Brian Coughlin, Mike Uhlman , Jason
December 17, 2021
This team is very professional and very nice.. They can answer all questions and everyone seems to work together well I’ve been a customer since 2005 and I just bought my fourth suv, and it’s partly becaus answer all questions and everyone seems to work together well I’ve been a customer since 2005 and I just bought my fourth suv, and it’s partly because of the staff here. Thanks again I’m so happy!! More
by Cathysmall0161
Other Employees Tagged: Brian Savo, Brian Coughlin, Mitch Miller
August 27, 2021
Manchester Acura are the most knowledgeable and friendly dealership I have ever dealt with. They work with you and go out of their way to make you happy. As long as I live in Connecticut Acura of Manchester dealership I have ever dealt with. They work with you and go out of their way to make you happy. As long as I live in Connecticut Acura of Manchester will be my go to! More
by Tricia S
Other Employees Tagged: Brian Savo, Brian Coughlin, Mitch Miller
April 29, 2021
Great job all the way around. Service department is really the best always treat you with respect. Makes buying a car here an easy decision. really the best always treat you with respect. Makes buying a car here an easy decision. More
by D. E.
Other Employees Tagged: Brian Coughlin, Mike Uhlman
April 16, 2021
Once you buy your first Acura at Schaller the SERVICE department keeps you buying more & more. Just bought our 7th!! Thanks to Joe, Brian and Dave (Retired Service Mgr) for always keeping my cars safe f department keeps you buying more & more. Just bought our 7th!! Thanks to Joe, Brian and Dave (Retired Service Mgr) for always keeping my cars safe for my family. More
by coach.c
Other Employees Tagged: Brian Coughlin
February 28, 2021
Excellent experience... There was no pressure to buy and no last minute add ons. The sales rep Mike Bansak knew the vehicle inside and out and was able to describe all of the features. I highly recommend no last minute add ons. The sales rep Mike Bansak knew the vehicle inside and out and was able to describe all of the features. I highly recommend Schaller Acura More
by eoilchange
Other Employees Tagged: Brian Coughlin, Michael Bansak , Jeff Norwood
February 26, 2021
This is the second vehicle I have purchased from them in the last 10 years and I will always go to them when buying a new car. The staff are professional and personable, not pushy, and extremely patient. T the last 10 years and I will always go to them when buying a new car. The staff are professional and personable, not pushy, and extremely patient. They are thorough and make sure to take the time needed for each step of the buying process. Mike Uhlman, our sales consultant was excellent and would highly recommend him to anyone looking to buy a vehicle. I have brought my other vehicle to the service department and plan to bring the new car there as well. All of the guys who work there are great and I trust them completely with my cars. More
by Ginam106
Other Employees Tagged: Brian Savo, Brian Coughlin, Mike Uhlman
October 20, 2020
I really enjoyed working with Mitch. He was fair and very helpful. His approach sealed the deal for me. I love my new RDX and plan to keep it for a long time! helpful. His approach sealed the deal for me. I love my new RDX and plan to keep it for a long time! More
by Tammy
Other Employees Tagged: Brian Savo, Brian Coughlin, Mitch Miller
