Joe Dephilipo | Page 27

Excellent Selection Great Service North Penn did a great job listening to what I was looking for in a car and delivered a wide selection of options. The service was stellar and the en North Penn did a great job listening to what I was looking for in a car and delivered a wide selection of options. The service was stellar and the entire buying and deliver process was a breeze. I'd recommend North Penn to all of my friends and relatives More

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Purchase of 2017 Jetta My questions were all answered and I was able to find the model I wanted. I am a long time customer and have always had good service. My questions were all answered and I was able to find the model I wanted. I am a long time customer and have always had good service. More

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The only dealer that we lease cars from! The first time we leased a VW we came all the way from Center City Philadelphia to Colmar. That was 18 years ago and, after six leased cars, we just r The first time we leased a VW we came all the way from Center City Philadelphia to Colmar. That was 18 years ago and, after six leased cars, we just rreturned to lease the seventh! Joe DePhillipo is amaizing! He has always responded to our demands and has made everything easy for us! At the end, and very efficiently, Jason H. helped wrapping up the deal. More

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Great dealer! Friendly, helpful, not pushy at all. Just bought our 3rd VW from North Penn. Purchasing is a breeze, and service department has always been great. Al Friendly, helpful, not pushy at all. Just bought our 3rd VW from North Penn. Purchasing is a breeze, and service department has always been great. Although prices seem fair, I really didn't look anywhere else so only gave 4 stars. More

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Smoothest transaction ever!! The sales staff at North Penn is first rate: very efficient, knowledgeable and friendly. The whole buying experience was just under 2 Hrs. ( that's gr The sales staff at North Penn is first rate: very efficient, knowledgeable and friendly. The whole buying experience was just under 2 Hrs. ( that's great). I would especially like to thank Joe D. and Jason for their help and guidance. I will be back. More

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Great Customer Service Joe was my sales consultant and he was very friendly and patient considering I asked to test drive three different cars before deciding on one to purc Joe was my sales consultant and he was very friendly and patient considering I asked to test drive three different cars before deciding on one to purchase. Once i was ready to leave with my new car he went over all of the features and settings so i knew where everything was on the car and he set up my Bluetooth connection for me as well. Jason H was my finance guy and he was friendly and the paperwork went by quickly. Overall, great customer service and great prices More

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Nice People and A Fair Deal! Recently purchased a first car for my son. The folks over at North Penn VW helped me decide the best overall value and selection for our needs. Joe Recently purchased a first car for my son. The folks over at North Penn VW helped me decide the best overall value and selection for our needs. Joe DePhillipo and Derek Fitchett are great guys and know their stuff! From the internet, sales and management, to the finance end was a smooth buying process. I would recommend them to anyone that is looking to purchase their next car. Thank you so much! More

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Painless We knew the exact car we wanted to see and drive when we visited the dealership. Salesman was knowledgeable, helpful, and didn't pressure us but we le We knew the exact car we wanted to see and drive when we visited the dealership. Salesman was knowledgeable, helpful, and didn't pressure us but we left knowing all the important details about the car, price, incentives, and financing. Great experience. More

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Great service! I was looking for a bigger car to accommodate my growing family. Not only was everyone at the dealership extremely friendly but our sales person Joe w I was looking for a bigger car to accommodate my growing family. Not only was everyone at the dealership extremely friendly but our sales person Joe was the best! He was very knowledgable and was able to find a car that suited my needs perfectly. Joe was so friendly and helpful and made this purchase a no brainer! Great experience and wonderful service! More

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Very pleasant car buying experience I found the exact stock car I wanted from their website, and sent an inquiry with my specific questions about the pricing. Need to mention one thing h I found the exact stock car I wanted from their website, and sent an inquiry with my specific questions about the pricing. Need to mention one thing here, their website is one of the few that allows you not to leave a phone number. John Balassis replied to my inquiry with specific answers to my questions shortly. The answer contained all the information I required to make a decision. I had a lower offer from a different dealership, and John was able to counter offer a competitive price without any hassle. After considering all the offers, I've decided to go with North Penn even though their offer was not the lowest. I felt they had been straight forward with me since the very beginning and I like that a lot. I was greeted by Joe Dephilipo warmly at the dealership. He showed me the car and helped set up a test drive. All the functions were explained to me in detail. All of this happened while they were preparing the paperwork, which saved a lot of time for me. Jason Hartman is the money guy, and we went through all the details. He also recommended some extended warranty, tire and rim protection, VW care, etc based on my use case. No pressure felt throughout the process. I decided to buy VW care only after discussing everything with Jason. Overall, it was a very very pleasant experience with North Penn VW. Special thanks to John B, Joe D and Jason H. More

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