Joe Esquerra | Page 22

Joe was great, for a simple anual review the price was high. An oil change. high. An oil change. More

by GERALDOPIQUET Verified Customer Verified Customer

Print

Great service. I have nothing but praise for the staff, the dealer, and the overall service I have nothing but praise for the staff, the dealer, and the overall service More

by jonsazer Verified Customer Verified Customer

Print

Unsatisfactory experience. Service and dealership were aware that the steering wheel was off center when I drove my new Lavante off the lot. This was a $106,000 vehicle and you Service and dealership were aware that the steering wheel was off center when I drove my new Lavante off the lot. This was a $106,000 vehicle and you could imagine the disappointment driving this vehicle home. I brought the vehicle back to the dealership on three occasions without resolution. On the third return visit, was asked to pay $2000 toward the repair when the dealership knew the problem existed when the car was initially leased. This is my third consecutive Maserati lease, two of which were from Fort Lauderdale Maserati. Will certainly not buy or lease from this dealership again nor will I recommend to anyone in the future. More

by AAQUINO9 Verified Customer Verified Customer

Print

Clean and nice place to go . The dealership’s entire staff are customer service professionals, Sara the coffee host made my waiting very comfortable. Outstanding service by Jo The dealership’s entire staff are customer service professionals, Sara the coffee host made my waiting very comfortable. Outstanding service by Joe Esquerra and William Maya from the Service Department, great buying experience by Danilo Mejia and exceptional and smooth finance process by Abbas Haider. They all are super friendly, helpful, knowledgeable, professionals and provided 5 star service at every step !!! Stress-free experience and attention-to-detail. I highly recommend Ferrari Maserati Alfa Romeo of Fort Lauderdale to anyone looking to purchase or lease a car. Regards, Elizabeth Rodriguez More

Print

They are always professional and timely. I have never had any concerns with the quality of the work or their recommendations I have never had any concerns with the quality of the work or their recommendations More

by eayoldas Verified Customer Verified Customer

Print

Everything said to be done was accomplished well. I am satisfied with the positive experience. Exceptional Service!!! I am satisfied with the positive experience. Exceptional Service!!! More

by KEVINSGARRISON Verified Customer Verified Customer

Print

My experience with Joe, was great since we drop the car very courteously and professionally. Joe keeps me informed of all the steps and when the car was ready he sends it with a concierge service to pick u very courteously and professionally. Joe keeps me informed of all the steps and when the car was ready he sends it with a concierge service to pick up the loaner to our home and deliver our car! BTW the loaner was a new Ghibli with only 20 miles! THANK YOU! We will recommend your dealer to all our friends! More

by PEPE0 Verified Customer Verified Customer

Print

It was really friendly environment and employees were helpful, they took care of everything I really recommend them helpful, they took care of everything I really recommend them More

by HGRIGO9593 Verified Customer Verified Customer

Print

Best service in town. I had a problem with low oil in my car. They took the car in immediately. It was fixed later in the day. Excellent excellent service. I had a problem with low oil in my car. They took the car in immediately. It was fixed later in the day. Excellent excellent service. More

by MXDEMO Verified Customer Verified Customer

Print

Service was impecable! !! 2hr service seemed like 10min…very smooth process!!! The personnel was amicable and knowledgable !! 2hr service seemed like 10min…very smooth process!!! The personnel was amicable and knowledgable More

by EBENAIM Verified Customer Verified Customer

Print