Joe Esquerra
Joe Esquerra at Ferrari Maserati Alfa Romeo of Fort Lauderdale

Joe Esquerra | Page 22

Service Advisor

Ferrari Maserati Alfa Romeo of Fort Lauderdale

5750 North Federal Highway
Fort Lauderdale, FL 33308

Contact Me
4.9
382 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

15 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

382 Reviews

Write a Review

382 Reviews of Joe Esquerra

December 05, 2022

Dealership Rating
Employee Rating

They are always professional and timely. I have never had any concerns with the quality of the work or their recommendations More

by eayoldas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 01, 2022

Dealership Rating
Employee Rating

Everything said to be done was accomplished well. I am satisfied with the positive experience. Exceptional Service!!! More

by KEVINSGARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LEO - Mechanic in charge of the engine replacement

November 23, 2022

Dealership Rating
Employee Rating

My experience with Joe, was great since we drop the car very courteously and professionally. Joe keeps me informed of all the steps and when the car was ready he sends it with a concierge service to pick u More

by PEPE0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Feldmann , Danilo Mejia, Joe Service department

November 23, 2022

Dealership Rating
Employee Rating

It was really friendly environment and employees were helpful, they took care of everything I really recommend them More

by HGRIGO9593
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

November 23, 2022

Dealership Rating
Employee Rating

Best service in town. I had a problem with low oil in my car. They took the car in immediately. It was fixed later in the day. Excellent excellent service. More

by MXDEMO
Service Price Transparency
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Recommend Dealer
Yes

November 21, 2022

Dealership Rating
Employee Rating

Service was impecable! !! 2hr service seemed like 10min…very smooth process!!! The personnel was amicable and knowledgable More

by EBENAIM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Silvio Luz , Fabrizo Di Cicco

November 18, 2022

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Employee Rating

Great service and team. I highly recommend it. good coffee and always enjoy the energy in the drive More

by elopez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Cue , William Maya

November 17, 2022

Dealership Rating
Employee Rating

8 days when they said 1 or 2 for routine maintenance. Zero communication 5 days later until I contacted them. Then Saturday I called with no call back finally receive the car was ready Monday at 5pm . More

by MJS185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 18, 2022

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We sincerely apologize that your recent service experience was not satisfactory. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. Again, we sincerely apologize and it is our hope that you will give us the opportunity to better serve you in the future.

November 14, 2022

Dealership Rating
Employee Rating

Nice service Excellent consultor Tome for service a little bit longer Excellent wait point Good experience More

by RANDOLPHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2022

Dealership Rating
Employee Rating

Courteous polite thoughtful knowledgeable describe Joe. He kept me informed on the status of the service of my Stelvio. 3 hours seems long to me as I have to wait for my car to be returned. and the deale More

by PGHJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rivera

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