Joe Esquerra
Joe Esquerra at Ferrari Maserati Alfa Romeo of Fort Lauderdale

Joe Esquerra | Page 23

Service Advisor

Ferrari Maserati Alfa Romeo of Fort Lauderdale

5750 North Federal Highway
Fort Lauderdale, FL 33308

Contact Me
4.9
386 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.9

386 Reviews

Write a Review

386 Reviews of Joe Esquerra

November 18, 2022

Dealership Rating
Employee Rating

Great service and team. I highly recommend it. good coffee and always enjoy the energy in the drive More

by elopez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Cue , William Maya

November 17, 2022

Dealership Rating
Employee Rating

8 days when they said 1 or 2 for routine maintenance. Zero communication 5 days later until I contacted them. Then Saturday I called with no call back finally receive the car was ready Monday at 5pm . More

by MJS185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 18, 2022

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We sincerely apologize that your recent service experience was not satisfactory. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. Again, we sincerely apologize and it is our hope that you will give us the opportunity to better serve you in the future.

November 14, 2022

Dealership Rating
Employee Rating

Nice service Excellent consultor Tome for service a little bit longer Excellent wait point Good experience More

by RANDOLPHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2022

Dealership Rating
Employee Rating

Courteous polite thoughtful knowledgeable describe Joe. He kept me informed on the status of the service of my Stelvio. 3 hours seems long to me as I have to wait for my car to be returned. and the deale More

by PGHJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rivera

November 03, 2022

Dealership Rating
Employee Rating

Thank you so much for Outstanding Service and Support! !! Great Job - Luis and Joe!!! Superior Customer Service!!! More

by Alekdor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Cue

November 01, 2022

Dealership Rating
Employee Rating

As always great service and very friendly staff, no complaints and will keep coming here for service. More

by Yolonow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

The experience with the service department was very professional, friendly and efficient. It was easy to setup an appointment and receive reminders. Overall a pleasant experience More

by RMEJIA4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

Professional and courteous team takes the headache out of the service experience. Will definitely use them again! More

by C.BREWER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Cue , William Maya, Shawn Sosner, Cesar Valdez

October 27, 2022

Dealership Rating
Employee Rating

The service at this dealer is awesome, the personnel is super friendly and professional. They did a great job with my car, it is now like new. I strongly recommend this delaer to get the service for your v More

by Ariel Udaeta Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caitlyn Ford, Rick Feldmann, Luis Cue , Fabrizo Di Cicco, William Maya, Shawn Sosner, Cesar Valdez

October 26, 2022

Dealership Rating
Employee Rating

Another great experience at Ferrari / Maserati of Ft. Lauderdale. Brought my car in for service and had a beautiful loaner car ready for me. While waiting for loaner my wife and I had espresso's in the l More

by BRIAN.BETZLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weber , Filip Tasevski

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