Joe Esquerra | Page 30

excellent work, joe from service is outstanding. always going above and beyond for his customers. always going above and beyond for his customers. More

by NORLAN Verified Customer Verified Customer

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The car is fantastic personal very professional the experience number one the show room extraordinary experience number one the show room extraordinary More

by lariviere1970 Verified Customer Verified Customer

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Car was in shop longer than expected when I scheduled. I dropped on Monday for cscheduled appt. Car was not ready till following Monday. The letter I received on the recall said they needed 2 hours for th I dropped on Monday for cscheduled appt. Car was not ready till following Monday. The letter I received on the recall said they needed 2 hours for the repair. We waited for the part to be in stock before we scherduled the visit More

by WEASBYSMITH Verified Customer Verified Customer

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Very pleased. Just the parts that took long to get was annoying but not the dealers fault the supply chain seams to be delaying ever business. Just the parts that took long to get was annoying but not the dealers fault the supply chain seams to be delaying ever business. More

by SIMA0 Verified Customer Verified Customer

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Gabe and Jonathan did such a nice job of taking care of me and my car. They did an amazing job on my car, and with the updates with what was going on! Highly recommend me and my car. They did an amazing job on my car, and with the updates with what was going on! Highly recommend More

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Every person I speak with is courteous and friendly, I’m always treated like I’m the most important customer always treated like I’m the most important customer More

by GARY.GREENSPAN Verified Customer Verified Customer

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I have been to this dealership on several occasions and every time I have gone there I was properly taken care of, my car was properly serviced, and I left there I satisfied customer. The customer service every time I have gone there I was properly taken care of, my car was properly serviced, and I left there I satisfied customer. The customer service is outstanding and they really bend over backward too please their customers insofar as scheduling and the scope of work that they need to do this last time I was there for warranty work on a mirror and it was properly and properly taken care of. Joe Esquera my service writer took good care of the car and also went out of his way to have the car checked for any other problems that may arise. They were extraordinarily thorough and their mechanics are outstanding. I would recommend this dealership and it's service department to anyone. More

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Joe the service advisor was fantastic and kept me up to date on the progress of my service date on the progress of my service More

by sm24 Verified Customer Verified Customer

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First of all, want to make it clear that my rating is for the dealer and not for the service advisor! Sunroof issue 3 days after warranty expired, dealer refuse to cover, after a $3k work to replace sunroof the dealer and not for the service advisor! Sunroof issue 3 days after warranty expired, dealer refuse to cover, after a $3k work to replace sunroof got an awful wind noise due to poor install. Later a fuel pump issue that took over 3 wks to be repaired. Dealer does not provide loaners, and occasionally when they do it's basic cars through Enterprise. Service adviser Joe was always very professional and responsive. More

by Fernando Verified Customer Verified Customer

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Joe is the best service advisor, hands down. He is very reliable and efficient with getting things done…. He is very reliable and efficient with getting things done…. More

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