I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
Write a Review1057 Reviews of Joe French
March 14, 2024
Scott went above and beyond! Great dealer with great people. I will always choose Klaben. Great dealer with great people. I will always choose Klaben. More
Other Employees Tagged: Richard Klaben, Christine Klaben, David Klaben , Scott Burghardt
March 08, 2024
I truly appreciate the customer service provided by Klaben and especially Mona. We have built a good rapport over the years and I don't feel intimidated when discussing needed services. Klaben and especially Mona. We have built a good rapport over the years and I don't feel intimidated when discussing needed services. More
Other Employees Tagged: Mona Crooks
March 05, 2024
My service tech Anthony Thurman provided excellent service. I came in for an oil change and tire rotation. I mentioned my rear power windows were not working but decided not to address it at that ti service. I came in for an oil change and tire rotation. I mentioned my rear power windows were not working but decided not to address it at that time and I would schedule another service appointment. When my car was finished, I found he had the window problem fixed even though I decided to wait. Excellent service! More
Other Employees Tagged: Anthony Thurman Jr
February 21, 2024
The service department did a great job pulling catching up my super duty on outstanding recalls in a timely manner. up my super duty on outstanding recalls in a timely manner. More
Other Employees Tagged: Aaron Heinlein
February 15, 2024
The customer service is wonderful. Never have a problem. They go above and beyond for a customer satisfaction. Never have a problem. They go above and beyond for a customer satisfaction. More
Other Employees Tagged: Anthony Thurman Jr
February 13, 2024
Mona is very good at her job and is good at explaining what is being done and how long it takes what is being done and how long it takes More
Other Employees Tagged: Mona Crooks
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