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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
August 09, 2016
Great customer service I would like to give a shout out to Joe French for the awesome customer service he provided. He kept me updated on the progress with my car. He, als I would like to give a shout out to Joe French for the awesome customer service he provided. He kept me updated on the progress with my car. He, also, made sure I was aware of the amenities in the customer lounge. Thanks Klaben and Joe French for a pleasant dealership experience. More
by ANDREAMBIGGER6
Verified Customer
August 04, 2016
Great service, my rep courteous, friendly! Klaben dealerships have been super to deal with when buying a vehicle or taking a vehicle in for service. Reps are friendly, courteous and very helpf Klaben dealerships have been super to deal with when buying a vehicle or taking a vehicle in for service. Reps are friendly, courteous and very helpful. I would recommend Klaben to family and friends! More
by andersonl
Other Employees Tagged: Roscoe Woodberry
August 03, 2016
Excellent Returned from a trip with multiple problems with our Milan. Called and spoke with Joe who was able to get us almost an immediate appointment along wi Returned from a trip with multiple problems with our Milan. Called and spoke with Joe who was able to get us almost an immediate appointment along with a rental/loaner car. Saw Mona when we came in. Very attentive to the problems and added in a recall we weren't unaware of. Kept us advised of the repair progress and let us know it would be another day waiting for parts. Car was ready when promised and was even washed. Excellent service for the car and excellent care from all those we dealt with. More
by NANDDGALLO
Other Employees Tagged: Mona Crooks
July 27, 2016
Quick response Had an issue from an earlier service to replace an airbag. Scheduled me on the spot and quickly corrected the problem. Pleased with service provided. Had an issue from an earlier service to replace an airbag. Scheduled me on the spot and quickly corrected the problem. Pleased with service provided. More
by STROBES0
July 26, 2016
friendly and helpful as always We have always been treated very well by all employees not just the ones we deal with. Will continue to make our purchases at Klaben as well as having We have always been treated very well by all employees not just the ones we deal with. Will continue to make our purchases at Klaben as well as having them service there. More
by gronekdr
Other Employees Tagged: Kenny King
July 22, 2016
Customer service Like that when I make an appointment I get see asap. And Joe French is a awesome advisor. Have been dealing with Klaben for many years. Like that when I make an appointment I get see asap. And Joe French is a awesome advisor. Have been dealing with Klaben for many years. More
by traceydennis
Other Employees Tagged: Chris Moldas, Artie Gissinger
July 14, 2016
Long time customers Always go to Klaben Ford for vehicle purchases,we have been a long-time customers and we deal exclusively with Tex Welch. We always get great servic Always go to Klaben Ford for vehicle purchases,we have been a long-time customers and we deal exclusively with Tex Welch. We always get great service and will continue to patronize klaben Ford. More
by tslopek
Other Employees Tagged: Tex Welch
July 05, 2016
Courteous, friendly, helpful, and efficient All of the employees at Klaben Ford in Kent are always very friendly, courteous, helpful, and efficient. My service advisor is Joe French whom I have All of the employees at Klaben Ford in Kent are always very friendly, courteous, helpful, and efficient. My service advisor is Joe French whom I have had service my vehicles over 10 years. He is very thorough in explaining everything that is done to my car and makes sure that it is washed and clean for me at my departure. Thank you, Joe for all your help More
by FRENCH4956
July 04, 2016
Always pleased with service Every employee is friendly, greets you with a smile, service is thorough but timely. Always feel taken cared of here- never have had a bad experience Every employee is friendly, greets you with a smile, service is thorough but timely. Always feel taken cared of here- never have had a bad experience in the last 4 years I've been going here. More
by SEB92KNIGHT
Other Employees Tagged: Mike Brandvold, Carl Bujorian, Tom Alcorn , Jason DeMarco, Eric Dyer
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