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Joe French
1,074 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 4 mos
Industry Experience
30 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,074 Reviews
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1074 Reviews of Joe French
October 18, 2016
Great Service Very nice team, welcoming and friendly. It is easy to get an appointment. The waiting room has wifi, coffee, a computer, ...I think the quality of wo Very nice team, welcoming and friendly. It is easy to get an appointment. The waiting room has wifi, coffee, a computer, ...I think the quality of work is very good and the price is fair. More
by carmenjuradomartin
Verified Customer
October 18, 2016
Helpful, loved buying here Met Mike Cooney and told him what we were looking for and he worked with us right down to the color. He explained how the new features worked, even sh Met Mike Cooney and told him what we were looking for and he worked with us right down to the color. He explained how the new features worked, even showed us how the park assist worked so we would know. The service dept is great also! More
by Chelle
Other Employees Tagged: Christine Klaben , Mike Cooney
October 13, 2016
see below I came in to have a problem repaired that has been addressed before and obviously not repaired for the long haul. I was charged this time and I thoug I came in to have a problem repaired that has been addressed before and obviously not repaired for the long haul. I was charged this time and I thought there should not be a cost since they already had attempted to repair it one other time. I bought new tires and they seem fine. Other work they did is satisfactory. All personnel are always very friendly. More
by VALERIEURSETTA
October 10, 2016
Service took a little longer than I thought. But Joe French was very accomodating with getting me a rental while my truck was being worked on. took a little longer than I thought. But Joe French was very accomodating with getting me a rental while my truck was being worked on. More
by FRADVIL
October 01, 2016
Unable to fix the problem Brought my 2016 Ford Escape in due to "engine failure" message. The car has 30,000 miles on it... way to early to be having major problems. They repla Brought my 2016 Ford Escape in due to "engine failure" message. The car has 30,000 miles on it... way to early to be having major problems. They replaced the engine throttle mechanism and assured me everything was o.k. Two weeks later, while in PA with my family and four hours away -- same message and problem. This is the second car I've purchased from Klaben. Both have been unreliable and had major problems in the first year or two and required many visits to get them working. More
by KNODEN
September 21, 2016
Prompt, courteous service We alays receive prompt and courteous treatment every time we have work done at Klaben Ford. We recommend them to friends when ever we are able. We alays receive prompt and courteous treatment every time we have work done at Klaben Ford. We recommend them to friends when ever we are able. More
by RRUMS1
September 08, 2016
Above and beyond After they were notified the issues we were having with our vehicle, they made sure to have a rental car ready to go and Gregg spoke to us personally After they were notified the issues we were having with our vehicle, they made sure to have a rental car ready to go and Gregg spoke to us personally and explained everything. More
by covasdds
Other Employees Tagged: Gregg Donovan
September 08, 2016
Why I go to Klaben Klaben has always been my choice of dealerships to get service. I moved to Georgia 4 years ago and must get my services done at my local dealership bu Klaben has always been my choice of dealerships to get service. I moved to Georgia 4 years ago and must get my services done at my local dealership but I do not get the service that Klaben provides. I set an appointment for my last visit to Ohio and purchased my new tires from Klaben in Kent! Thank you Mike and all the service department for your consistent top notch service. Your service department is what made me purchase from you instead of my local dealership. Not many people would drive to Ohio to purchaase tires ! Just shows how well you are treated. Thank you ! More
by markf2
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Christine Klaben , Dave Mott
September 07, 2016
2015 Focus Hello....My daughter had her car towed in on Saturday morning and needed a loaner ASAP because she was in a wedding and needed to get there early. We Hello....My daughter had her car towed in on Saturday morning and needed a loaner ASAP because she was in a wedding and needed to get there early. We drove up to Klaben's service dept. after the car was towed and it was a team effort to get her back on the road. Thanks to Anthony, Mike, Kyle, Joe and Loretta, she was on her way very soon and I stayed and finished the paperwork. Thank you to all! More
by BENNYJPACE
Other Employees Tagged: Mike Brandvold , Anthony Wilson, Kyle and Loretta
September 01, 2016
Klaben Ford Has Done it Again Well... Klaben automotives has pulled it off again. They are prompt courteous, budget minded and excellent in diagnostics/repair of my car. Will keep Well... Klaben automotives has pulled it off again. They are prompt courteous, budget minded and excellent in diagnostics/repair of my car. Will keep referring people to you and will keep coming back for more! More
by BALANCY62575
Other Employees Tagged: Tim Czubaj
