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Joe French
1,074 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 4 mos
Industry Experience
30 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,074 Reviews
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1074 Reviews of Joe French
August 31, 2016
Joe in service Joe has always exceeded my expectations. Both in time and performance. This last visit was as always quick and easy. My tire rotation, oil change , an Joe has always exceeded my expectations. Both in time and performance. This last visit was as always quick and easy. My tire rotation, oil change , and new wipers were done before I knew it. Gene G More
by GGGOLFPRO
Verified CustomerOther Employees Tagged: Tom Alcorn
August 29, 2016
Awesome service Great service. They did everything try said try would in great time. Very nice / excellent customer service. I would recommend them to everyone. Great Great service. They did everything try said try would in great time. Very nice / excellent customer service. I would recommend them to everyone. Great job! More
by Kt1morton@aol.com
August 25, 2016
Service They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. More
by Lightfoot
August 25, 2016
Service Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service ce Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service center for all my vehicles purchased from Klaben. More
by JEARLE9437
August 24, 2016
2017 Escape Taylor Bob Paytas is a salesman's salesman. A little bit of BS, a lot of facts, but in the end a sincere business approach. The service via Joe French, of Bob Paytas is a salesman's salesman. A little bit of BS, a lot of facts, but in the end a sincere business approach. The service via Joe French, of course, gives Bob a head start since the service department at Klaben is superior to most. All in all buying a car at Klaben is a pleasant experience with the exception of the time consumed signing paperwork. More
by taylor2085
Other Employees Tagged: Bob Paytas
August 24, 2016
Great people from sales to service This is the 4th vehicle I've purchased from Klaben. Met Nate this time and he is personable, fun to talk with and knowledgeable. Met Christine in fina This is the 4th vehicle I've purchased from Klaben. Met Nate this time and he is personable, fun to talk with and knowledgeable. Met Christine in finance first time. Great person.. took her time and made sure I understood everything. Everyone has always worked hard for me from the sale to finance to service. More
by Jim E
Other Employees Tagged: Tom Alcorn, Christine Klaben , Nate Bryant, Tim Casto, Mike Cooney
August 10, 2016
Air suspension was out. Our air suspension went out 2 days before leaving for vacation. Got us in that day and had fixed the following day. Thank you so much! Our air suspension went out 2 days before leaving for vacation. Got us in that day and had fixed the following day. Thank you so much! More
by TONYSEDMAK
August 09, 2016
Great customer service I would like to give a shout out to Joe French for the awesome customer service he provided. He kept me updated on the progress with my car. He, als I would like to give a shout out to Joe French for the awesome customer service he provided. He kept me updated on the progress with my car. He, also, made sure I was aware of the amenities in the customer lounge. Thanks Klaben and Joe French for a pleasant dealership experience. More
by ANDREAMBIGGER6
August 04, 2016
Great service, my rep courteous, friendly! Klaben dealerships have been super to deal with when buying a vehicle or taking a vehicle in for service. Reps are friendly, courteous and very helpf Klaben dealerships have been super to deal with when buying a vehicle or taking a vehicle in for service. Reps are friendly, courteous and very helpful. I would recommend Klaben to family and friends! More
by andersonl
Other Employees Tagged: Roscoe Woodberry
August 03, 2016
Excellent Returned from a trip with multiple problems with our Milan. Called and spoke with Joe who was able to get us almost an immediate appointment along wi Returned from a trip with multiple problems with our Milan. Called and spoke with Joe who was able to get us almost an immediate appointment along with a rental/loaner car. Saw Mona when we came in. Very attentive to the problems and added in a recall we weren't unaware of. Kept us advised of the repair progress and let us know it would be another day waiting for parts. Car was ready when promised and was even washed. Excellent service for the car and excellent care from all those we dealt with. More
by NANDDGALLO
Other Employees Tagged: Mona Crooks
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