Joe Fruzyna | Page 22

Best Buying Experience...EVER! Steve Johnson is a TRUE GEM! My guard was definitely up since I had a VERY bad experience a few months prior while purchasing my husband's new truck Steve Johnson is a TRUE GEM! My guard was definitely up since I had a VERY bad experience a few months prior while purchasing my husband's new truck with a Dodge/Ramm dealership down the street. However, the professionalism, honesty and willingness to work with me in a very unique purchasing situation AMAZED ME! First off, to meet someone in the car sales industry with over 18 years with the SAME dealership SHOUTS...no wait...SCREAMS IN NEON LIGHTS that Steve Johnson is doing something RIGHT! He is definitely the buyers advocate AND was even willing to walk away from our deal until I was completely happy. The ENTIRE team was amazing to work with! Garrett Soderlund is very thorough and explained everything in full detail making me feel at ease. Andres Cordero is one of the most knowledgeable aftermarket and product specialists I have ever met. AND Joe Fruzyna is the guy that pulls this all together and I can't say enough about him and his team. I honestly don't think I will EVER buy a car from anyone else! KUDOS to you and your team at Infiniti Clarendon HIlls...Keep up the good work! More

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Awesome Experience and Got a Car I Love! I had been shopping for a pre-owned car for a long time. Visited lots of dealers, did lots of online research and finally decided that I wanted a Buic I had been shopping for a pre-owned car for a long time. Visited lots of dealers, did lots of online research and finally decided that I wanted a Buick Enclave. I saw online that Infiniti of Clarendon Hills had exactly the Enclave I wanted, exact colors, miles, condition and features. I drove from the NW suburbs specifically to see this car. Steve Johnson was my salesman and he was fantastic! He was honest, open and treated me with respect. This is probably my 10th car and this is the 1st time I didn't feel like I got completely "taken" in the process. Highly, highly recommend Steve and Infiniti of Clarendon Hills! More

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Best Experience Ever Thank you Eric Eckert and Joe Fruzyna for helping me with my purchase. You were both true professionals and made my experience truly unforgettable. I' Thank you Eric Eckert and Joe Fruzyna for helping me with my purchase. You were both true professionals and made my experience truly unforgettable. I'll be recommending you all to any one I know looking for a car. More

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Excellent This dealership is one of the best (if not the best) I have ever dealt with. I usually never write these but from sales staff to service to management This dealership is one of the best (if not the best) I have ever dealt with. I usually never write these but from sales staff to service to management to accessories, everyone here goes above and beyond to make you happy. I have purchased 2 cars/servicing both here for the last 5 years. I absolutely have no complaints. Joe Belmonte and Andres Cordero in particular have put significant time helping me out picking the right car, getting the best rate, awesome upgrades, etc. If you want an Infiniti...this is where you go! More

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First Car Buying/Leasing Experience Made a Good One I just recently graduated college and decided to check out Infinity to lease my first "big boy" car. After hearing horror story after after horror sto I just recently graduated college and decided to check out Infinity to lease my first "big boy" car. After hearing horror story after after horror story about people buying cars, I was definitely nervous walking into the dealership. Dave Arrich helped me through the entire thing, teaching me about different things and giving me advice that he felt best fit me. He was anything but pushy, which is exactly what made me decide to buy from him instead of other dealerships I was in contact with. I just got the car less than a week ago and couldn't be happier with it! Everyone throughout the whole process was great! More

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Returning customer who has yet to be disappointed I have had a thirteen year relationship with Infiniti and have always enjoyed my interactions with the team at Infiniti of Clarendon Hills. I recently I have had a thirteen year relationship with Infiniti and have always enjoyed my interactions with the team at Infiniti of Clarendon Hills. I recently went in to purchase a car and braced myself for the typical high pressure, aggressive sales approach commonly employed at most dealerships. I was pleasantly surprised when my Sales professional, Steven Johnson, patiently listened to my needs and offered me options for my consideration. No arm twisting. I shouldn't have been surprised, because over the years I have experienced this level of professionalism from everyone with whom I interacted - from Mike Harlow and the Service team to the smiling, courteous cashiers. I confidently recommend this dealership. More

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THE BEST buying experience i have ever had! Great people across the board! The entire staff from sales to finance to after market options. All very professional, knowledgeable and sincere. No Great people across the board! The entire staff from sales to finance to after market options. All very professional, knowledgeable and sincere. No pressure, and everything went smooth. The BEST buying experience on the planet! More

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What a wonderful staff!!!! When I first walked up I approached Greg Tuner who was so pleasent and polite. Such a gentleman at his finest. I am so greatful to have met such a awe When I first walked up I approached Greg Tuner who was so pleasent and polite. Such a gentleman at his finest. I am so greatful to have met such a awesome team that work so well together to make sure you as a consumer are über pleased. Thank you Gary Muller for being so informative over the phone. And last but not least I really appreciate Joe Frunzyna for making the closing sale less painful as possible. Thanks everyone for your time and patience. More

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Excellent Dealership I have purchased and/or leased 3 Infiniti's from this dealership. To be concise, the experience at Infiniti of Clarendon Hills is nearly perfect. They I have purchased and/or leased 3 Infiniti's from this dealership. To be concise, the experience at Infiniti of Clarendon Hills is nearly perfect. They have the very best people in all departments within the dealership. They are friendly, polite, knowledgeble, and there to help at all times. Everybody there is a pleasure to deal with. I work with Garrett Soderlund particularly in Sales, he has been a tremendous help and has even become a good friend. More

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Buy from Adam Fick!! Great dealership and salesman. We were warmly greeted by salesman Adam Fick when we entered the dealership. He was helpful very knowledgeable and so easy to work with. He went out We were warmly greeted by salesman Adam Fick when we entered the dealership. He was helpful very knowledgeable and so easy to work with. He went out of his way to work with our busy schedule. Everyone at the dealership that we worked with from the Finance Manager, Bill Harris to Paul the Service Counselor were all so helpful and friendly. I have never had such a positive experience from beginning to end of the purchase of a vehicle. I would not hesitate recommending Adam Fick and the this dealership for all of your car need. Not to mention what a quality car the Infinity is. I love my new car! More

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