Joe Graves
Joe Graves at Biggers Mitsubishi

Joe Graves

Sales Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Joe Graves

November 29, 2025

Dealership Rating
Employee Rating

David Payne was very honest and straightforward. He has excellent customer service skills and answered all my questions, anything he doubted he got help with. I have definitely recommended him to e More

by edulearn77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Casey, David Payne

Dec 01, 2025

Biggers Mitsubishi responded

Thank you so much for the 5-star review! We’re thrilled to hear that David provided honest, straightforward service and made sure all your questions were answered. Your recommendation truly means a lot to us. We appreciate you choosing Biggers Mitsubishi and look forward to assisting you and anyone you send our way!

November 15, 2025

Dealership Rating
Employee Rating

Very transparent, no hidden fees, very easy to work with. No pushy sales tactics, would recommend for sure. More

by jmraupp73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnold Hernandez

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear you had a transparent and hassle-free experience with no pushy sales tactics. We truly appreciate your recommendation and for choosing Biggers Mitsubishi!

October 30, 2025

Dealership Rating
Employee Rating

friendly dealership who took there time with me. never felt rushed. overall a good experience More

by dpasquale2177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Payne, George Bicos

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for sharing your experience! We’re glad our team took the time to make you feel comfortable and never rushed. We truly appreciate your business and are happy you had a positive experience at Biggers Mitsubishi!

October 23, 2025

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Employee Rating

G o o d d e a l e e l l a t t e n d e d More

by pvillagomez82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad to hear you had a positive experience with our team. We appreciate you choosing Biggers Mitsubishi!

October 22, 2025

Dealership Rating
Employee Rating

The dealer and employees were accommodating and transparent in the whole shopping experience and buying process. More

by luke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad to hear our team was accommodating and transparent throughout your shopping and buying experience. We truly appreciate your business and for choosing Biggers Mitsubishi!

October 01, 2025

Dealership Rating
Employee Rating

They were very helpful and knowledgeable about the vehicle I was looking for. They also did a good job of following up before and after the sale. More

by kcutter1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for sharing your experience! We’re glad our team was helpful and knowledgeable and that our follow-up before and after your sale met your expectations. We truly appreciate your business and for choosing Biggers Mitsubishi!

September 23, 2025

Dealership Rating
Employee Rating

Happy with the consultation and service provided by Mike, surely went above and beyond. Just not happy with the car wash and this is not the first time. My car still had stains and dirt all over. More

by rg4arg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

September 14, 2025

Dealership Rating
Employee Rating

They supported to me anytime and was Outstanding customer services and high quality personal attention. Me and wife felt super comfortable More

by francisco.milano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 13, 2025

Dealership Rating
Employee Rating

Arnold Hernandez was a great salesman. He made sure that all of my concerns were dealt with, he was honest, and very helpful. My used new car had a problem and Joe got it checked out and i More

by DMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnold Hernandez

September 03, 2025

Dealership Rating
Employee Rating

David was very helpful & very attentive. He made the buying experience great. Very patience & awesome to work with. 10/10 Joe the manager was able to secure a great deal. Highly recommend More

by gmendez101823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Payne, George Bicos

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