Joe Gruen | Page 3

I am thrilled with the service I received when I brought my car in to be serviced. Jess Carbaugh really listened to my repair concerns and made sure the technicians checked out all of them! I have had poo my car in to be serviced. Jess Carbaugh really listened to my repair concerns and made sure the technicians checked out all of them! I have had poor experiences with the local BMW in Albany, GA. I am glad I tried Capital BMW and have now moved my business with you all. I hope Jess Carbaugh never leaves because she really developed my trust. She is professional, thorough, and thoughtful. Thank you!!!! More

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Outstanding BMW Dealership I have been a client of Capital BMW since 1996. There is a major reason why I keep going back to this dealership, they treat me like family. This of c I have been a client of Capital BMW since 1996. There is a major reason why I keep going back to this dealership, they treat me like family. This of course is priceless! On my latest BMW Service, I was provided a short video by the technician of the work that was completed and the items that could use some attention in the future. This short video was AMAZING! I could see with my own eyes what the technician was referring too. Outstanding idea by the dealership! Service Manager Joe Gruen and his staff always do an outstanding job on my vehicles. Thank you! More

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I have worked with both Ian Wyatt and Jessica Carbaugh, both of which have gone above and beyond to take care of my needs. They have been a pleasure to work with. I would definitely recommend this dealersh both of which have gone above and beyond to take care of my needs. They have been a pleasure to work with. I would definitely recommend this dealership. More

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Great Service This is my second BMW and I was please with the service offered by Joe Gruen. The work was completed on time and my vehicle was returned clean. This is my second BMW and I was please with the service offered by Joe Gruen. The work was completed on time and my vehicle was returned clean. More

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Excellent customer service. I have been a customer of BMW in Tallahassee Fla. for about 2 years and Ian Wyre has been and to present is my service advisor. This young man sets th I have been a customer of BMW in Tallahassee Fla. for about 2 years and Ian Wyre has been and to present is my service advisor. This young man sets the bar. He greets you with a smile and do all he can to make your visit as short and comfortable as possible. He go that extra mile to solve your issues and leave you with no doubt this is the kind of customer service you can’t get enough of. I want even think about going anywhere else. Thanks Ian Wyre you rock. More

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My Service Experience I had an excellent experience yesterday at Capital Eurocars. As my service advisor Lee Woodruff provided prompt, professional, and friendly service. R I had an excellent experience yesterday at Capital Eurocars. As my service advisor Lee Woodruff provided prompt, professional, and friendly service. Realizing that my maintenance service would take longer than expected, he was instrumental in arranging for a loaner vehicle so I could continue my day as planned. I’d also like to thank Joe Gruen for his assistance in returning my vehicle to me. They went above and beyond, and I sincerely appreciate their efforts. Nnaemeka Amanze More

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Ian was outstanding! Ian is always very personable and very friendly! Will always use him and Capital Bmw for my Bmw’s!!! Joe Gruen is also the man! Ian is always very personable and very friendly! Will always use him and Capital Bmw for my Bmw’s!!! Joe Gruen is also the man! More

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door repaired. i have been bring my cars to lee for ever and he always have given me great service.my car is always clean and ready too go when i come in for pickup. i have been bring my cars to lee for ever and he always have given me great service.my car is always clean and ready too go when i come in for pickup.and he always place me in a .rental so im not stranded.thanks so much for the AWESOME JOB!!!!!! More

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outstanding because everything went very well .and i was very satisfy with price and service.. and in a timely manner.and i was greeted professionally..i cal because everything went very well .and i was very satisfy with price and service.. and in a timely manner.and i was greeted professionally..i call joe and left a message and got back me rapidly and is very trustworthy..that is awesome service!!!thanks!!! More

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Excellent service Iran Eyre has been wonderful to work with The service in BMW is exceptional Tommy Sizemore and Joey jetter and all the guys are awsome to work with .this is my dealership for life thanks The service in BMW is exceptional Tommy Sizemore and Joey jetter and all the guys are awsome to work with .this is my dealership for life thanks More

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