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Joe Gruen
47 Reviews
My career in the auto industry began in 1988. I joined the Capital Eurocars family in 2005. The professionalism of the people and the teamwork in order to promote customer satisfaction is one of the best parts about working here. I moved to Florida in 2005 from Thousand Oaks, CA. I have been married for 11 years with 3 great kids; two daughters, ages 9 and 7, and a son who is almost 5. In my free time I enjoy any activity outdoors, and spending time with a great family and friends!
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47 Reviews of Joe Gruen
December 01, 2021
First time experience with dealership service department. Earned my current service business and my future new car business. Kris DeVaney was incredible. Earned my current service business and my future new car business. Kris DeVaney was incredible. More
by Charles Dailey
Other Employees Tagged: Kris DeVaney- 5 stars. Above and Beyond
November 21, 2021
Jessica was very helpful and kept me informed throughout the service completion. Always professional and courteous. the service completion. Always professional and courteous. More
by JTCSIFL
Other Employees Tagged: Jessica Carbaugh , Nick Haggstrom
November 21, 2021
Jeremy is always knowledgeable, courteous and thorough as I have made several vehicle purchases with him. I have made several vehicle purchases with him. More
by JTCSIFL
Other Employees Tagged: Jeremy Christoph, Jessica Carbaugh , Nick Haggstrom
August 14, 2021
"In good hands" with Mr. Joe Gruen at Capital Eurocars in Tallahassee, Florida. Mr. Gruen greets you with enthusiasm, willing to establish a rapport with his customers, listens to your concerns regarding you Tallahassee, Florida. Mr. Gruen greets you with enthusiasm, willing to establish a rapport with his customers, listens to your concerns regarding your car, always willing to go the extra mile to assist, shows empathy, and is knowledgeable about his department. Mr. Gruen exempflies the three c's: Commitment, Consistency and Caring. For over 10 years, Mr. Gruen has been the reason why I continue to purchase my vehicles and get my services completed at Capital Eurocars. No matter the problem, Mr. Gruen always responds with "You know we are going to take care of you". I believe leadership begins at the top and as the Service Manager, Mr. Gruen is definitely a professional leader. Thanks for making sure the recent services on my BMW 528i was repaired with satisfaction. More
by M. White
Other Employees Tagged: Kris
August 06, 2021
BMW Service Advisor Ian Wyre and Service Mananger Joe Gruen always do an excellent job taking care of all 3 of my BMW vehicles. Their professional and knowledge is priceless. My family and I very much ap Gruen always do an excellent job taking care of all 3 of my BMW vehicles. Their professional and knowledge is priceless. My family and I very much appreciate them and the Capital Euro staff. Thank you! More
by mauricioendara
Other Employees Tagged: Ian Wyre
July 17, 2021
Foremost I want to thank Ian Wyre for his tireless effort and and sane advice. He is simply the BEST! Also a big shout out to Jessica ( ?) sorry didn’t quite pick up her name as I was so much in a hurry and and sane advice. He is simply the BEST! Also a big shout out to Jessica ( ?) sorry didn’t quite pick up her name as I was so much in a hurry 😌 yet she was ever so helpful in processing and expediting the process, accommodating and responding to my needs even if it was before Business hours! Thank you so much🙏🏼 More
by E2CA1306
Other Employees Tagged: Ian Wyre, Jessica Carbaugh
May 03, 2021
I am most grateful to Ian Wyre for going above and beyond to take the time and explain what’s going on with my car. Knowing he’s there I don’t worry. to take the time and explain what’s going on with my car. Knowing he’s there I don’t worry. More
by brinson8
Other Employees Tagged: Ian Wyre
January 04, 2021
I was near Capital BMW and decided to walk in and make an appointment for an oil change. Ian Wyre got me set up promptly and was very easy to deal with. When I came back for my scheduled time, Ian got me che appointment for an oil change. Ian Wyre got me set up promptly and was very easy to deal with. When I came back for my scheduled time, Ian got me checked in right on time. All services were performed in a timely manner and I was out the door. Thanks to all involved. More
by hilton.thomas1
Other Employees Tagged: Ian Wyre, Jessica Carbaugh , Ryan Boatwright, Phil Holland
October 29, 2020
I had a ride quality issue come up when I decided to upgrade to aftermarket rims. The rim manufacturer Avant Garde needed a professional opinion from my local BMW dealership. Service Advisor Ian Wyre an upgrade to aftermarket rims. The rim manufacturer Avant Garde needed a professional opinion from my local BMW dealership. Service Advisor Ian Wyre and Service Manager Joe Gruen quickly evaluated the rim issue. Service Manager Gruen went out of his way to directly speak with rim manufacturer to notify them of their defective rim. Within a few days, I was able to receive a replacement product to get me safely on the road. I can't say enough great things about this dealership. They treat me like family. It's an honor to do business with them. Thank you! Service Manager Joe Gruen and Service Advisor Ian Wyre always do an outstanding job on my vehicles. More
by mauricioendara
Other Employees Tagged: Ian Wyre
